- American Honda Motor Co Inc (Torrance, CA)
- …Acura brands.We are seeking a highly skilled and experienced Loyalty and Personalization Project/ Program Manager to join our IT MarTech team. The ideal candidate ... Acura brands.We are seeking a highly skilled and experienced Loyalty and Personalization Project/ Program Manager to join our IT MarTech team. The ideal candidate… more
- American Honda Motor Co Inc (Torrance, CA)
- …Acura brands.We are seeking a highly skilled and experienced Loyalty and Personalization Project/ Program Manager to join our IT MarTech team. The ideal candidate ... skills:Minimum 8 years of demonstrable experience in Project Delivery and Program ManagementProven experience as a delivery/implementation manager , leading… more
- Lennar Mortgage (Miami, FL)
- …CX initiatives and track progress over time.Manage a Voice of the Customer ( VoC ) program to gather feedback from various touchpoints, including surveys, social ... Company that Empowers you to Build your FutureAs the Manager of Customer Experience Strategy, you will play a...media, reviews, and Customer interactions.Analyze VoC data to uncover insights and trends, and use… more
- American Honda Motor Co Inc (Torrance, CA)
- …KPI tree for loyalty experience and overall customer loyalty measurement in partnership with Analytics and VoC teams and with the Head of Customer LoyaltySupport ... supporting loyalty experience projects Serve as primary business project manager lead for loyalty and experience projects conducted by...and overall loyalty health at Honda in partnership with analytics and VoC and research teamsLead and… more
- American Honda Motor Co Inc (Torrance, CA)
- …detailed technical specifications partnering with System Solution Architects and Technical Program Manager .Work closely with developers, system architects, and ... Evergage, Adobe Target, etc.)CDPs (Treasure Data, Segment, Tealium, Optimove, etc.) VoC platforms (eg, Medallia, Qualtrics, SurveyMonkey, etc.)Chatbots and Virtual… more
- Vivint (Lehi, UT)
- …pull big data with SQL, and drive value throughout Customer Experience. This Project Manager will work on reducing business service costs by $50-$70M over the next ... The individual will help organize and oversee the escalations program at Vivint quantify, root cause, report out, and...groups within a specific state). + Working with the Analytics team to 1) track key customer experience metrics… more
- Amazon (Sunnyvale, CA)
- …) program you will be responsible for developing a robust and cohesive VOC program that allows our organization to react to customer escalations seamlessly. ... Category to deliver and support long-term strategic goals & vision for the VOC program - Collaborate with other business lines stakeholder teams to… more
- Amazon (Tempe, AZ)
- …insight into the support experience, associate performance, and operational efficiency. As the Sr. Program Manager , VOC , you will leverage this technology to ... role is a part of Selling Partner Insights and Analytics team which is on the mission to build...a variety of presentations. To do this, the Sr. Program Manager , VOC will have… more
- University of Utah (Salt Lake City, UT)
- …UEN's higher education and K-12 stakeholders throughout the state of Utah. The VOC manager will have direct supervisory responsibilities for the daily operation ... Manager for its UEN Video Operations Center ( VOC ). The UEN VOC is the...associated services. * Position will assist with the oversight, analytics and regular reporting of the VOC … more
- REI (Sumner, WA)
- …to drive exceptional experiences for our members throughout their journey with REI. This Program manager supports our VOC /Customer Satisfaction program , ... project management methodology or where appropriate, partners with Project Manager (s) in leading/influencing project implementation. + Ensures program … more
- Medtronic (Mounds View, MN)
- …new strategies. Your activities will include gathering Voice of Customer ( VOC ) feedback, defining customer unmet needs, business case evaluation and portfolio ... leaders (KOLs) and physicians to gather Voice of Customer ( VOC ) feedback around the existing portfolio, and future potential...role (5 years with Advanced degree) + Project and/or program management experience + New product planning, upstream, or… more
- OneMain Financial (Baltimore, MD)
- …high value product plan/roadmap. + Manage the product roadmap using business intelligence, VOC and analytics to prioritize epics & user-stories. + Evaluate ... will reach millions of customers. As the Lead Product Manager in the Originations product lane, you will play...in the experience, and customer priorities. + Partner with analytics and BI team members to perform in-depth analysis… more
- Xylem (Waukesha, WI)
- …expectations through innovative and sustainable solutions. We're Hiring for a Product Manager role in Clarification! If you are excited and passionate about helping ... opportunity to solve water by participating in our paid Volunteer Program , Xylem Watermark (https://www.xylem.com/en-us/watermark/) ! **THE ROLE** : The **Product … more
- Xylem (Atlanta, GA)
- …expectations through innovative and sustainable solutions. We're Hiring for a Product Manager , Electrical Solutions! THE ROLE **:** Sensus, a Xylem Brand, seeks to ... hire a **Product Manager ** to lead our **Electric Meter** **Solution** efforts. Main...through the Stage Gate process + Develops and manages VOC business requirements and use cases in a requirements… more
- Amazon (New York, NY)
- …thrive in entrepreneurial environments. They have a proven track record of selling a program or products and leveraging VOC to inform net-new strategies and ... are seeking a customer-obsessed Sr. Sales & BD Tech Manager , to obsess over growing the ways that brands...finance, ad sales, ad sales finance, engineering, product and analytics to grow the business and help the team… more
- Zebra Technologies (Dover, DE)
- …requirements for an assigned product line/portfolio. Oversees and approve subordinate VOC and competitive landscape activities, and beta planning. Monitors target ... process. May delegate and oversee the work of Portfolio Manager 1 or 2 level team members in executing...area. Preferred Qualifications + Master's Degree + AI, ML Analytics software + Master's degree. + Global product management… more
- STERIS (Mentor, OH)
- Online Marketing Manager Req ID: 41990 Job Category: Marketing/Communications Mentor, OH, US, 44060 Description: At STERIS, we help our Customers create a healthier ... and service solutions around the globe. Position Summary As the Online Marketing Manager at STERIS, you'll be the driving force behind our global eCommerce strategy.… more
- Wyo-Ben, Inc. (Billings, MT)
- …and needs to key stake holders + Coordinate Voice of the Customer ( VOC ) activities and other market research required to fully understand the demand and ... + Develop and manage an operating budget and provide financial reporting and analytics to all stakeholders + In partnership with product marketing, product training… more
- Ball Corporation (Westminster, CO)
- …assessment + Greenhouse gas reporting + Packaging, recycling and waste. + Project/ program management experience + Analytics + Communication (clear, concise and ... contribute to a better community, society, and world.** **Position Overview:** As the Manager , Sustainability for North & Central America (NCA), youre a key member… more
- Xylem (Morton Grove, IL)
- …Representatives, Territory Managers / Regional Managers along with Senior Market Development Manager for ADS, the ADS Application Engineering Team / ADS Support ... promptly on new opportunities and referrals. + Provide voice of the customer ( VOC ) in relation to product suitability and enhancements. + Provide periodic reports,… more
