- Amazon (Seattle, WA)
- …dynamic, organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You collaborate with business and technical teams to ... both business and technical audiences. As a Voice of Customer (VoC) Sr. Program Manager overseeing the VoC mechanism design, implementation, and… more
- Amazon (Seattle, WA)
- …to drive the famous Andon Cord mechanism at Amazon. Key job responsibilities A Technical Program Manager (TPM) is responsible for the end to end delivery of a ... services to fulfill the vision of hub that channels voice of customer that enable business teams...to work with a product or projects various Technical Program Managers and Development Managers to ensure that status… more
- Amazon (Bellevue, WA)
- … Voice of Shipper team to support our businesses worldwide. As a Senior Program Manager , you will own and contribute to studies that measure Amazon's ... to drive business impact. - Build scalable and nimble customer insights solutions, tools, and processes. - Communicate complex...that impact Amazon customers. A day in the life Voice of Shipper team is the single-threaded owner to… more
- Neotech (Fremont, CA)
- …visite our website: www.neotech.com Summary The Program Manager (PM) is the " voice of the customer (VOC)" and leader of the Customer Focus Team ... in the US and Mexico. NEOTech is hiring a Program Manager . This is an onsite job...date and if no signature then escalate to Account Manager if no response from customer . Do… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Competitive Range Solutions requires the expertise of a talented and experienced Operations Voice Manager to assist in directing and managing the program ... and systems management 24x7x365. + Develop and execute a formal preventive maintenance program . Ensure all voice infrastructure is up to date with patches… more
- TekSynap (Arlington, VA)
- …and project management coordination for JSP voice projects and for JSP customer voice projects. + Provide system reporting and ensure the system can ... service + Develop and execute a preventive maintenance program to keep voice infrastructure up-to-date with...Top Secret/SCI clearance **Overview** We are seeking an Operations Voice Manager to join our team supporting… more
- CEENTA (Charlotte, NC)
- …communicate professionally (written and verbal) + Proficient in computer-based analysis of voice Core Competencies + Customer Service: Making patients and their ... Cidex, Cavi Wipes and alcohol wipes. Supervisory Responsibilities A Voice & Swallowing Specialist reports to the Manager...also contract with various universities as a student internship program site and will have a full time or… more
- CommonSpirit Health (Englewood, CO)
- …standards and architecture. + Provides feedback to the engineering manager on improving the availability, security, compliance, interoperability, performance, and ... cost of the Voice Call Center infrastructure. + Collaborates with other Infrastructure...technical ownership for assignments as required by the Engineering Manager and work effectively with all levels of leadership.… more
- BAE Systems (Herndon, VA)
- …Systems Engineers to join our technology-based program supporting a key government customer . + Design, test and deploy new Voice infrastructure + Implement ... & Skills** We are looking for experienced Systems Engineers to join our technology-based program supporting a key Government customer . A bachelor s or master s… more
- Marriott (Bethesda, MD)
- …will help determine and set the policies and procedures of the guestVoice program to ensure properties are fulfilling Marriott's customer promise. The Director ... a pattern of exceptional performance + Demonstrated expertise in global customer experience management program strategy, implementation, and ongoing management… more
- Amazon (Seattle, WA)
- …quality, and scaling metrics among others 4. Ensure the voice of the Customer reflects through all program -related work 5. Identify trends and themes in ... issue resolution and prevention. We're looking for a Sr. Program Manager to help build operational processes...related field - * Experience in process redesign utilizing voice of the customer Amazon is committed… more
- Amazon (Seattle, WA)
- …network supporting Amazon's customers across the Americas Emerging region. This Program Manager is a key member of the Customer Service corporate program ... and develop the expansion planning needs for the CS Customer Experience (CX) program team and operations...with business stakeholders across the company to leverage the voice of the customer , drive continuous improvement,… more
- Envista Holdings Corporation (Brea, CA)
- …for a visionary, energetic individual to join the Customer Experience team. The ** Customer Experience Program Manager ** will play a crucial role in ... sales feedback + Work closely with product management to integrate the voice of the customer into the development of Ormco products + Actively participate in… more
- Comerica (Auburn Hills, MI)
- …required, including CX insights research manager and Voice of Customer program manager . * Research CX trends in the financial services category and ... Customer Experience (CX) Consultant As a key member of the Customer Experience (CX) Consultant center-of-excellence team, the Customer Experience (CX)… more
- Amazon (Santa Monica, CA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but are not...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Amazon (Seattle, WA)
- …the future of Amazon's cloud-based voice service and Echo devices. As a Program Manager , you'll drive beta programs to gather critical customer feedback ... cross-functional product and marketing teams, you'll advocate for the customer 's perspective and make strategic recommendations to enhance the...to make your mark. Key job responsibilities As a Program Manager on the Alexa Preview team,… more
- Amazon (Tempe, AZ)
- Description The Strategic Account Services (SAS) organization is seeking a Customer Success Manager to shape the future of the program . The Customer ... our program . The key responsibilities of a Customer Success Manager include but are not...clearing blockers as appropriate across organization. Advocate as the voice of the customer internally, using data… more
- Amazon (Seattle, WA)
- …a positive experience with our program . The key responsibilities of a Senior Customer Success Manager include but are not limited to: * Identify, action, ... portfolio within a specified service level. * Drive optimal program satisfaction and Customer Success Manager...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Carrier (Fort Wayne, IN)
- …control solutions for the HVAC, refrigeration, and related markets globally. The Customer Success Manager will be responsible for maintaining and growing ... and communicate within functional organization. + Act as a Voice of Customer within the organization. +... product usage. Quoting + Work with the product manager to determine customer pricing. Generate quote… more
- Amazon (Bellevue, WA)
- …fun by using the Alexa and Echo products! Key job responsibilities As an Insights Program Manager on the Alexa Preview team, you will have the opportunity to ... Team to help build the future of Amazon's cloud-based voice service and Echo devices. This role will focus...leadership A day in the life As an Insights Program Manager on the Alexa Preview Team,… more
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