- BILT Inc. (Grapevine, TX)
- …for improving implementation and download rates and retaining a strong client Net Promoter Score (NPS). The Customer Success Manager must be task oriented, ... BILT Incorporated Job Title: Customer Success Manager- Commercial Pro Department: Account Management Classification:...Southlake Town Square. About the Job The BILT Customer Success Manager is responsible for all aspects of the… more
- Cella Inc (Miami, FL)
- …improvements that make an impact, while also monitoring key metrics like Journey Net Promoter Score to gauge ongoing success .This role is located in Miami, ... technology partners to support and deliver proposed improvements. Uses Journey Net Promoter Score and other metrics to measure improvements over time. Participates… more
- Norstella (Columbus, OH)
- Manager, Client Success Company: Norstella Location: Remote, United States Date Posted: Jan 10, 2025 Employment Type: Full Time Job ID: R-731 **Description** ... **Manager, Client Success - FS, PS & Diversified** **About Citeline &...questioning. + Ensure the team reaches an average Net Promoter Score rating of at least 70 per month.… more
- Eaton Corporation (Moon Township, PA)
- Eaton's Electrical Sector is seeking a Customer Success Manager (CSM) to support our expanding portfolio of Brightlayer Solutions. This position can be based in the ... opportunity to make an impact in defining the customer success practice for Brightlayer Solutions at Eaton. Check out...required changes. * Manage and analyze customer surveys, Net Promoter Score (NPS), and overall satisfaction metrics to gauge… more
- JobNimbus (Lehi, UT)
- …in partnership with the Ancillary Sales team. + Monitor and analyze customer success metrics, including Customer Satisfaction, Net Promoter , Gross Retention, Net ... Manager of Customer Success (Dedicated AM Team) We are obsessed with...doing: + You will be the Manager of Customer Success for our dedicated Account Management team responsible to… more
- Enverus (Houston, TX)
- Customer Success Manager Why YOU want this position Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive ... more than 6,000 customers in 50 countries. The Customer Success Manager will champion the customer throughout the engagement...is focused on customer retention and driving our Net promoter score to the world class level. This individual… more
- Sage (Austin, TX)
- Customer Success Advocate- Sage Intacct Job Description: We are searching for a Customer Success Advocate (CSA) to work as part of the Customer Success ... on improving Customer Satisfaction as measured by our Net Promoter Score (NPS), minimizing renewal churn by improving product...product usage and patterns * Recommend training paths for success by customer role * Support escalation management *… more
- HP Inc. (Alpharetta, GA)
- …within a multidisciplinary organization. You will be responsible for operational success , strategic alignment and integration of activities with other major ... organizational functions (GTM and GBU). You will be fully accountable for the success of the organization, set strategy, policy and direction and own an end to end… more
- Abbott (Alameda, CA)
- …commercial teams to support the business in making insights-driven recommendations. Success within this position will be achieved through rigorous application of ... improvements, with a particular focus on KPIs like Net Promoter Score (NPS), Call handing time and other critical...reports to monitor and evaluate KPIs such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), First Response Time… more
- Stanford University (Stanford, CA)
- …to map the functions of thousands of noncoding variants and enhancers; chart enhancer- promoter regulation in every cell type and state in the developing heart using ... single-cell CRISPR and epigenomic tools; understand enhancer- promoter biochemical specificity by synthetic DNA engineering of millions of enhancer- promoter … more
- Warner Music Group (Los Angeles, CA)
- …: Music is a global language. Through communication and collaboration, our success can come from anywhere and translate everywhere. + **Innovation and Insight** ... tour announcements and on-sales with all appropriate parties, work with the promoter /agent routing radio presents/plans to our internal promo teams. Check counts and… more
- The Hertz Corporation (Miami, FL)
- …the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on ... all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and...a significant part of our culture - and our success and reputation as a company. Individuals are encouraged… more
- The Hertz Corporation (Dallas, TX)
- …the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on ... all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and...a significant part of our culture - and our success and reputation as a company. Individuals are encouraged… more
- House of Blues (Richmond, VA)
- …venues, technical and site vendors, labor unions and other key planning agencies to ensure success for all events both front and back of house. In this role, the ... tour production, venues and vendors, also known as the Promoter Rep. + Advancing and obtaining presale technical information,...load in to load out as the Live Nation promoter representative for the Capital Region, with an emphasis… more
- Automation Anywhere, Inc. (TX)
- …automation that puts AI to work across organizations. The company's Automation Success Platform is powered with specialized AI, generative AI and offers process ... and developing TAMs to build a high-performing, customer-focused team + Customer Success Strategy: Defining and executing strategies that enable TAMs to deliver… more
- ADP (La Palma, CA)
- …driving client retention by relentlessly monitoring and managing clients' experience and success . With and through their team of HR professionals, the CRE partners ... to team members in the absence of the leader. **Contract Management and Success Measurements:** + The CRE understands all components of their clients' contracts,… more
- Liberty Latin America (PR)
- …a Customer Experience Director, you will be responsible for leading the Net Promoter Score (NPS) program, customer journey improvement projects, big data analysis to ... call resolution, trouble call reduction and operational efficiencies, identify key success measures, and collaborates with business owners and subject matter… more
- Heritage Environmental Services, LLC (Indianapolis, IN)
- …you will have the freedom to contribute your expertise wherever needed, ensuring the success of our mission to protect the environment. Our Ambition: Leading the Way ... strategic partnerships and alliances to enhance market position, drive success , and co-create impactful marketing initiatives; collaborates closely with the… more
- University of Miami (Miami, FL)
- …oversees the Department's clinical activities for UHealth, with responsibility for their success in the marketplace and for achieving the delivery of high quality ... interactions, graduate and undergraduate education and fundraising. + Record of success in mentoring and developing faculty, students and trainees, and supporting… more
- Comcast (Bellport, NY)
- …of the pilot process, inclusive of the establishment of roles, designation of success criteria, and enforcement of procedures. + Evaluate clients for pilot testing, ... ensuring alignment with project goals and success criteria. + Work closely with client account teams,...ideas. + Be an active part of the Net Promoter System - a way of working that brings… more