- TekSynap (Washington, DC)
- …support ongoing improvement and future incident response efforts. + Ensure that Help Desk techniciansare maintainingaccurateand comprehensive records of all ... on urgency and business impact, coordinating immediate action with Help Desk teams and other relevant departments....teams and other relevant departments. + **Coordination and Stakeholder Management ** + Act as the main point of contact… more
- TEKsystems (Altamonte Springs, FL)
- …center environment with demanding customers) 2) 1+ yrs experience in a Technical support/ Help Desk role or call center experience with gained IT certification, ... satisfaction. + * Processes incoming customer interactions within Service Desk departmental goals. + * Promptly records ...call center, customer service, troubleshoot, ticket, office 365, outlook, help desk support, help … more
- TEKsystems (Altamonte Springs, FL)
- …to work overtime in order to support business needs. Skills customer service, troubleshoot, ticket, outlook, help desk support, help desk , help ... desk , Ticketing system, Password reset Top Skills Details customer service, troubleshoot, ticket, outlook, help desk support, help desk , help desk… more
- General Dynamics Information Technology (Quantico, VA)
- …Level Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,IT End User ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Analyst Tier II** with GDIT....application, or system support specialists + Maintains and updates records and tracking databases + Alerts management … more
- ARServices (Millington, TN)
- …advancing your career. Join us and be part of something extraordinary. ARServices is seeking a Help Desk Specialist to work in the Millington, TN area. A Help ... of Naval Personnel (BUPERS), Navy Personnel Command (NPC), Force Management (FM), Electronic Military Personnel Records System...EMPRS Operations Center (EOC), BUPERS On Line (BOL). The Help Desk Specialist will maintain a 24/7/365… more
- Capital Region BOCES (Albany, NY)
- …Regional Information Center - Franklin-Essex-Hamilton Region/North Country BASIC FUNCTION: The Help Desk Technician is the primary contact with employees ... weeks) as outlined in Rule XIV.1.b and Rule XV, individuals with permanent competitive status as Help Desk Technician Trainee (BOCES) mature to Help Desk … more
- GovCIO (Lackland AFB, TX)
- **Overview** GovCIO is currently hiring for a Help Desk Support Services Specialist at Lackland Air Force Base in San Antonio, Texas. The Air Force Security ... each ticket. + Accurately record, update, and document requests using the IT service desk system + Ensure data entered into logs/ records / files is accurate. +… more
- TekSynap (Washington, DC)
- …system configurations. + Prepare and present regular reports on system performance and help desk activities. + Continuous Learning and Adaptability + Stay ... of IT products, along with installation and on-site maintenance, including help desk services.Additionalsupport includes hardware delivery, moves, upgrades in… more
- New York eHealth Collaborative (New York, NY)
- …or other related field. + 6+ years of experience working in a Service Desk / Help Desk environment with demonstrated working knowledge of basic hardware ... Founded in 2006 by healthcare leaders, NYeC works to help New York State achieve the Triple Aim of...customers. + Development and mentoring of the NYeC Service Desk Analyst team, as well as performance management… more
- Robert Half Technology (Boca Raton, FL)
- …through Azure Active Directory (Azure AD). + Utilize Entra for identity and access management tasks. + Respond to service desk tickets, emails, and calls ... Description We are seeking a skilled and customer-focused Service Desk Technician to join our IT support team. The ideal candidate will have experience in remote… more
- State of Massachusetts (Middleton, MA)
- …with the goal of student success. * Job Description:* *POSITION: Full-Time IT Help Desk Support (EDP Systems Analyst I):* Essex County Sheriff's Department; ... Unit I Position; Grant Funded Position *SUMMARY:* The IT Help Desk Support, reporting to the Assistant...* Troubleshoot LMS-related issues and provide guidance on course management , content upload, and student access. * Create, update,… more
- Niagara Bottling LLC (Diamond Bar, CA)
- …competitive compensation and benefits packages for our Team Members. IT Technician II - ( Help Desk Support) The IT Technician II - the tactical IT activities ... Teams as needed + Provide notification to IT Support Management team when issues are ongoing and impacting end...Minimum Qualifications: + 2 Years - Experience in IT Help Desk + 2 Years - Experience… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …(may substitute 4 years additional service desk or IT experience for degree) + 3 years Help Desk or IT experience + At least 1 year experience as a help ... WIFI, monitoring of alerts, and system provisioning. The Service Desk Supervisor is responsible for assisting management ... desk supervisor or 2 years as a help desk lead + Solid technical and… more
- TekSynap (St. Louis, MO)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** TheTier II Help Desk System Administrator is expected tobe able to: + Uses automated information ... and proposal efforts. + Maintains network diagrams and circuit records . + Instructs users in the use of PCs...IT experience **Overview** We are seeking a Tier II Help Desk System Administrator to join our… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for anIT Help Desk Technicianto join a leading Company located inLaurel, MD. **Work location 100% onsite in Laurel, MD ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...experience in a call center environment and using system management tools such as Symantec Ghost Solution Suite. +… more
- Palmer College of Chiropractic (Davenport, IA)
- Palmer College of Chiropractic is looking for an IT Help Desk Analyst! The Help Desk Analyst is a member of the College Technical support team. This ... repair hardware and software systems. + Responsible for daily help desk functions, addressing all incoming support...configure new systems, new applications and assist in the management of all the College's current application upgrades. +… more
- ARAMARK (Denali, AK)
- …of accounts for both individual guests and group bookings. **Training & Development:** + Help with onboarding new front desk staff, ensuring they are familiar ... payment handling, and proper room assignments. + Maintain accurate records and ensure all guest details are entered into...issues, special requests, or operational concerns to the Front Desk Manager. **Technology & System Management :** +… more
- SF Fire Credit Union (San Francisco, CA)
- … Manager will escalate incidents to IT Service delivery operations teams and get service desk resources to help in Operations projects. + Preserve and grow your ... was from those humble beginnings-where everyone pitched in to help one another in their community-that the organization forged...balance. Is This the Career for You? The Service Desk Specialist is the initial support contact for problems… more
- Robert Half Technology (Atlanta, GA)
- Description We are offering a permanent employment opportunity for a Help Desk Analyst in Atlanta, Georgia. This role will primarily involve handling overflow ... ticket work related to a 365 project migration. The Help Desk Analyst will be a crucial...platforms to troubleshoot issues * Assist in the configuration, management , and deployment of software and hardware * Provide… more
- SAIC (AZ)
- **Description** SAIC is hiring a **Technical Help Desk ** for a key role supporting a Federal Government client. This is a Remote role that can be worked anywhere ... + Diagnose, identify, isolate, and analyze problems utilizing historical database records . + Route calls to product line specialists, application, or system… more