- Wipfli LLP (Lincolnshire, IL)
- …find a professional home, Wipfli offers a career-defining opportunity. Responsibilities Role Summary The Service Desk Lead (Engineer II) is a pivotal member ... efficiency, improves ticket quality, and supports team training and documentation efforts. The Service Desk Lead acts as a mentor, facilitates daily… more
- Somatus (Mclean, VA)
- …to existing processes to ensure that Knowledge Management guidelines are used between Service Desk , Incident, Problem & Change Management groups. Incident and ... Performance Indicators (KPIs) and take appropriate actions to address any deviations. Service Improvement Initiatives: + Lead and facilitate continual service… more
- Quad (Chicago, IL)
- Rise is an award-winning, full- service Media Agency of Record that is backed by data and powered by people. We create omnichannel experiences using our proprietary ... and other relevant channels to drive client success. + Lead a team of managers and staff responsible for...+ Responsible for managing a team of direct reports ( remote and across all Rise locations) with accountability for… more
- Red River (Chantilly, VA)
- …are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This is a hybrid role based in Chantilly, VA, ... through ServiceNow in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy and clear communication during every interaction… more
- Oregon State University (Corvallis, OR)
- …Professional Faculty Job Location Corvallis Benefits Eligible Full-Time, benefits eligible Remote or Hybrid option? Job Summary University Information and Technology ... team at the OSU -Cascades campus to ensure seamless service delivery across multiple locations where public safety operations...making across OSU . OSU IT leaders and staff lead by example and use data to inform decision… more
- Insight Global (Brentwood, TN)
- Job Description The Service Desk Lead is a pure leadership role responsible for ensuring the overall quality and performance of the Tier 1 service ... enterprise client. Acting as the right hand to the Service Desk Manager, this individual will oversee...team lead , or supervisor role within a service desk or IT support environment. -Proven… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …an active DoD Top Secret Clearance + Non- remote (relocation incentive available) Our Service Desk Site Lead will serve as the primary escalation point ... and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Aberdeen Proving Ground, MD.… more
- Link Solutions Inc (Adelphi, MD)
- …have an active DoD Security Clearance. + Non- remote (relocation incentive available) The Service Desk Site Lead will serve as the primary escalation ... and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our team at Adelphi, MD. + Must be… more
- CACI International (Sterling, VA)
- Service Desk Shift Lead Job...by: + Helping reproduce and diagnose problems + Providing remote support to users for network and desktop hardware and ... * * * CACI is currently looking for a motivated, career and customer-oriented Service Desk Shift Lead with Agile methodology experience to join our Customs… more
- DR Horton, Inc. (Arlington, TX)
- …#WeBuildPeopleToo/* **Job:** **Information Technology* **Organization:** **Corporate* **Title:** *Help Desk Team Lead * **Location:** *TX-Arlington* **Requisition ... atwww.drhorton.comfor more information. *D.R. Horton, Inc.*is currently looking for an*_Help Desk Team Lead_*. The right candidate will be responsible for all… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to support our USSS Network Operations and Security Center (NOSC) proposal. This position ... USD $113,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/6164/ service - desk - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-_ **ID** _2025-6164_… more
- EnergyUnited (Statesville, NC)
- …Supervisor Statesville, NC Job Description **About the Role** EnergyUnited EMC is seeking a ** Service Desk Supervisor** to lead and continuously improve our ... management, and operational excellence. **Key Responsibilities** ** Service Desk Leadership & Operations** + Lead , coach,...Coverage** + Participate in the IT on-call rotation and remote site visit schedule + Be available during major… more
- ARAMARK (Gustavus, AK)
- … Description: **Job Description** We are looking for a friendly and detail-oriented **Front Desk Supervisor** to lead our team at Glacier Bay Lodge in Glacier ... In this leadership role, you will oversee daily front desk operations, ensuring exceptional guest service while...service , proper coverage, and adherence to standards. + Lead by example in maintaining professionalism, accuracy, and a… more
- AeroVironment (Germantown, MD)
- **Worker Type** Regular **Job Description** **Summary** The Service Desk Technician III is a member of the IT Service Desk team and serves as the highest ... ensuring the overall stability and efficiency of end-user computing environments. The Service Desk Technician III collaborates closely with engineering teams,… more
- CAI (Jackson, MS)
- Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time **Worksite flexibility:** Remote **Who we are** CAI is ... neurodiversity to the enterprise. **Job Summary** As a bilingual Service Desk Analyst (Italian/English), you will be...May perform other job duties as directed by Team Lead or Service Delivery Leader **What You'll… more
- Robert Half Technology (Reno, NV)
- Description Robert Half is seeking a Help Desk Lead to support a large enterprise data center environment. This role is the primary onsite IT presence in Reno, ... functioning as the lead for Tier 1 support activities. While this position...environment with Active Directory + Mac OS support + Remote Desktop tools and helpdesk ticketing/tracking platforms Requirements Required… more
- SHI (Somerset, NJ)
- …O365, and Google Cloud account teams. * Support projects assigned by the Service Desk Lead /Supervisor Behaviors and Competencies Multi-Tasking: Can identify ... has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is...or New Jersey office, Tuesday-Thursday in office and Monday/Friday remote . Role Description * Provide first-line response for … more
- LA Care Health Plan (Los Angeles, CA)
- …Level 2 technicians. The Technician serves as a key liaison between the IT Service Desk , business units, and other IT teams, collaborating to resolve technical ... completed. Duties Manages complex issues escalated from Level 2 Service Desk Technicians, serving as a key...IT teams to resolve critical incidents, ensuring high-level customer service and quick resolution. (50%) Takes the lead… more
- RxBenefits (Birmingham, AL)
- The Manager, Service Desk and Endpoint Management is responsible for leading the technical support operations and endpoint device strategy across the ... support and onboarding workflows. _Team Development_ + Recruit, train, and mentor service desk and endpoint support staff. + Conduct performance evaluations… more
- Link Solutions Inc (Adelphi, MD)
- …active DoD Security Clearance. + Non- remote (relocation incentive available) The Service Desk Request Queue Manager will be responsible for ensuring ... for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join... Lead incident response activities by coordinating with Service Desk Leads and technical support teams.… more
