- Quantexa (New York, NY)
- …satisfaction and retention. + Recruit, lead and mentor a team of SaaS Customer Success Managers, providing regular training and development ... we are looking for a leader to build and run the future state of our SaaS Customer Success function. You will personally play a critical role in ensuring our… more
- Siemens Digital Industries Software (Pasadena, CA)
- …leader in the electronics component industry. We are seeking a Senior Customer Success Strategist ( SaaS Products) to lead and drive digital innovation ... include but are not limited to the following: + Lead the post-sales effort in building enterprise success...+ Guide, coach and support other Customer Success Managers (CSM's) on the SaaS solutions… more
- GE HealthCare (Wauwatosa, WI)
- …senior process expert for the finance domain as part of the wing-to-wing SaaS process flow team, focusing on analyzing, standardizing, and digitizing processes as ... applicable across the various business units in the company in support of the SaaS Digital Transformation. You will partner with teams in the business units, regions… more
- HP Inc. (Spring, TX)
- …pivotal role, you will be responsible for optimizing our sales, marketing, and customer success operations to drive sustainable growth. You will leverage your ... * Process Optimization: Streamline and optimize processes across sales, marketing, and customer success teams to improve efficiency and effectiveness. *… more
- Federal Reserve Bank (Kansas City, MO)
- …align our success metrics. + Assume case ownership and resolve customer issues through skillfully managing complex customer problems (involves debugging, ... enterprise structure integrated the prior retail, wholesale, cash, and customer relations product and support offices into a new...high quality, secure technology solutions. We are seeking a SaaS Technology Automation Engineer to join our team. As… more
- Cisco (San Jose, CA)
- …roadmap and backend services in collaboration with product management to meet market and customer requirements. You will lead a team of talented engineers to ... service delivery * Leading the team to own the success of service offerings to customers with a focus...GCP * Work with SRE and operation teams on SaaS offering products * Ability to lead … more
- Samsung SDS America (Ridgefield Park, NJ)
- …its SaaS portfolio, we are hiring our first Head of Product Management to lead Caidentia from concept to market success . Position Summary: As the Head of ... innovation, driving next-generation solutions across industries. Our new eProcurement SaaS product, Caidentia, is designed to transform procurement processes for… more
- Cisco (San Jose, CA)
- …software, backend services, site operations, automation, and DevOps for high-quality service delivery. * Lead the team to own the success of services offering to ... Who We Are We are SaaS Engineering organization within the Cisco Networking Engineering....collaboration with product team partners to meet market and customer requirements. * Work with a team of engineers… more
- Enverus (Houston, TX)
- SaaS S trategic Account Director, Oil and Gas Why...a POD focused on Growth and partners with a Customer Success Manager focused on Retention. Account base ... + Meet and exceed annual growth and gross retention targets + Team with Customer Success Managers to identify opportunities for increased ROI within your account… more
- Sage (Atlanta, GA)
- …See Tangible Results: The satisfaction of seeing your work translate into sales success and real customer impact-knowing you're helping businesses run more ... Senior Product Marketing Manager - SaaS Job Description: As a strategic, SaaS...global market. You'll have the freedom to develop creative, customer -centric approaches and see the results of your work.… more
- Sage (Atlanta, GA)
- …& SaaS Job Description: As our Vertical Manager in Sage Intacct's Customer Success Department, every day, you will lead a team of Customer Account ... Managers (CAMs) primarily focused on our Software & SaaS vertical. You will work closely with the CAMs...to develop vertical-specific strategies and support the VP of Customer Success in creating scalable communication plans.… more
- Samsung SDS America (New York, NY)
- …In this role you will play a key part in shaping the success of Caidentia by identifying and engaging prospective clients, understanding their business needs, ... align our solutions with client requirements, setting the stage for enduring success . Ideal candidate for this role is procurement and supplier relationship… more
- Wolters Kluwer (Columbus, OH)
- …to create secure new deals. Your role is pivotal in driving the growth and success of our company. Focused exclusively on generating new business, you will be at the ... a primary focus on closing new business deals. + ** Lead Qualification:** Evaluate and qualify leads to ensure alignment...Fit if You** **Have/Can:** + **Proven Sales Experience:** Demonstrated success in sales roles, with a focus on acquiring… more
- Pixalate, Inc. (New York, NY)
- …predictable growth and achieve financial targets. + Work closely with sales and customer success teams to identify growth opportunities across new and existing ... communication and collaboration skills, with the ability to work cross-functionally and lead a global team + Experience with Salesforce and/or CRM (generating… more
- ECP (Milwaukee, WI)
- …candidates within the US + Lead the development and execution of Customer Success programs and initiatives aimed at enhancing customer satisfaction ... Bachelor's degree or equivalent experience preferred + Experience with SaaS products or technology in a customer -facing...helping others and a passion for customer success + Proven ability to lead cross-functional… more
- ServiceNow, Inc. (Chicago, IL)
- …to the customer . This role also carries the lead responsibility for Customer Satisfaction and Success through the sale and delivery of our Impact and ... employees and partners. Our sole mission is to ensure customer success . We work with our customers...SaaS Computing and the business benefits; a former customer or Cloud / SaaS Software executive… more
- First Databank, Inc. (FDB) (South San Francisco, CA)
- …for this exciting challenge? First Databank (FDB) is seeking a dynamic and experienced Director of Customer Success to lead our Customer Success ... strategic thinker with a proven track record of leading customer success initiatives in a SaaS...+ Lead , mentor, and develop a high-performing Customer Success team. + Establish clear goals… more
- PagerDuty (San Francisco, CA)
- …PagerDuty, discover opportunities, and sign-up for job alerts! As our **Senior Director, Enterprise Customer Success ,** you will be reporting to the VP of ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...a team of senior consultants, and leading services or success organizations in a SaaS company +… more
- Robert Half The Creative Group (Plano, TX)
- …similar roles. Key responsibilities for the role include driving customer success and retention, particularly within a SaaS or B2B environment. ... + Lead and mentor members of the customer success team. + Collaborate cross-functionally to...+ Proven track record of driving customer success and retention in a SaaS or… more
- Proofpoint (Pittsburgh, PA)
- …a team leader in building and leading a team of CSM professionals. + Your previous customer success experience in a SaaS organization, along with having a ... us as a security partner. **The Role** The Manager, Customer Success Management will be responsible for...continues to deliver value to customers. **Your day-to-day** + Lead the CSM team as they field requests to… more