- CHRISTUS Health (Tyler, TX)
- … to assist in responding to service requests. The Application System Analyst Senior must be able to analyze business issues/requirements and workflows and ... Description Summary: The Application System Analyst Senior serves as a liaison between system end-users (customers),...work closely with the Service Desk… more
- CHRISTUS Health (Irving, TX)
- …work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business ... Description Summary: The Application System Analyst II serves as a liaison between system...Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- ManTech (Washington, DC)
- …Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** **Tier 2 Service Desk Analyst ** to join our team in Washington, DC. ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- Kelly Services (Barceloneta, PR)
- **Kelly(R)** **Science, Engineering, Technology & Telecomm** seeking ** Service Desk Operations Analyst ** for contract position at Pharmaceutical client in ... requests. Ensure full awareness and readiness to the Service Desk . Track and report to senior leaders regarding status and any issues. + Create AdHoc report… more
- TEKsystems (St. Cloud, MN)
- …as users within their store and retail locations. Skills: Help desk , Help desk support, Troubleshooting, Service desk , Customer service , Windows 10, ... O365 Top Skills Details: Help desk , Help desk support, Troubleshooting, Service desk ,...including sending regular updates to key store leadership and senior leadership to ensure they are aware of current… more
- CACI International (Arlington, VA)
- Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... CACI Team is looking for a JuniorTier 2 Help Desk Analyst to fill a position in...to be completed by system users. + Improve current service desk processes and procedures and champion… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... and Android operating systems. As a Tier III Help Desk Analyst , you will serve as primary...technical support are responded to and addressed within established service level agreements. Qualifications: + Must be eligible for… more
- TEKsystems (Tripler Amc, HI)
- …support. * Associate or bachelor's degree or equivalent. * Provide help desk support and shall receive, analyze, troubleshoot, and resolve all incidents across ... * Handles problems that the first tier of help desk support is unable to resolve. * May interact...services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. * Simulates… more
- Trinity Health (Livonia, MI)
- …of customers in resolving their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various ... either Livonia, Michigan, or New Town Square, Pennsylvania.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under… more
- ManTech (Glen Burnie, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist, Senior - Tier 1** to join ... problems, trends, and unique criteria, as required. + Reviewing analyst ticket queues to facilitate ticket resolution at or...knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are… more
- New York State Civil Service (Albany, NY)
- …be eligible to transfer via Section 70.1 of the Civil Service Law into the Senior Health Care Fiscal Analyst or Health Care Fiscal Analyst Trainee level. ... NY HELP Yes Agency Mental Health, Office of Title Senior Health Care Fiscal Analyst /Health Care...with Disabilities pursuant to Section 55b/c of the Civil Service Law AND possess a Bachelor's degree will also… more
- City and County of San Francisco (San Francisco, CA)
- …steps to advance in this selection process, which includes the following: Senior Human Resources Analyst Core Exam (Weight: 100%) Candidates self-certifying ... City jobs. + Key duties include conducting field or desk audits of the work performed by City staff,...Qualifications will be invited to participate in the online Senior Human Resources Analyst Core Exam. Candidates… more
- HCA Healthcare (Weatherford, TX)
- …and resolution of desktop incidents and requests reported by facility users to the service desk . Advanced hands-on technical support is provided across a broad ... division priorities and standards are achieved** Effectively works with customers, Service Desk and Technical Services personnel** Participates in facility-based… more
- MyFlorida (Tallahassee, FL)
- SENIOR CONSUMER SERVICE ANALYST -...at a time, either sitting or standing at a desk , using wireless telephone headset, and a double monitor computer. ... . Requisition No: 838841 Agency: Office of the Attorney General Working Title: SENIOR CONSUMER SERVICE ANALYST - 41000334 Pay Plan: Career Service … more
- HCA Healthcare (Kansas City, MO)
- …and resolution of desktop incidents and requests reported by facility users to the service desk . Advanced hands-on technical support is provided across a broad ... part of our team. **Job Summary and Qualifications** The Senior Technical Analyst (STA) implements and supports...and standards are achieved * Effectively works with customers, Service Desk and Technical Services personnel *… more
- Federal Reserve Bank (Washington, DC)
- …Responds to deletion approval requests sent to OSEC by the Board Applications Service Desk (BASD). Reference Requests: Responds to complex and time sensitive ... Senior Records & Information Management Analyst -...analog and electronic records; triaging and often resolving IT/Help Desk issues related to Records Program IT systems; performing… more
- BMO Financial Group (Milwaukee, WI)
- …updated as needed and remains relevant. Additionally, the Business Technology Senior Analyst will co-own the Help Desk function for the commercial lending ... Desk and providing prompt and accurate responses. The Senior Analyst will also identify and escalate...recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit… more
- American Institutes for Research (Washington, DC)
- …Information Technology (IT) team is seeking aSenior Business Process Analystfocused on IT Service Desk process improvements. This will be a hybrid role bridging ... innovative, multi-dimensional, and dynamic by joining AIR as a ** Senior Business Process Analyst ** . We hire...experience leading or managing an IT Helpdesk or IT Service Desk . + Knowledge of contemporary information… more
- University of Pennsylvania (Philadelphia, PA)
- …health and wellness programs and resources, and much more. Posted Job Title Data Analyst Senior /Data Scientist (Department of Radiology) Job Profile Title Data ... Analyst Senior Job Description Summary The Perelman...funding. Working ConditionsOffice, Library, Computer RoomPhysical EffortTypically sitting at desk or table Data Scientist position (additional tasks): Summary:… more