• Wilmington Savings Fund Society (Wilmington, DE)
    …is more than part of our name, it's our mission and our purpose. The Senior Customer Experience Insights Analyst, will focus on elevating the voice ... touchpoints and experiences, and support the management of the Customer Experience Business Intelligence function of the...Experience metrics across various channels and divisions. The Senior Analyst will be a storyteller, with the ability… more
    JobGet (09/15/24)
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  • Novo Nordisk Inc. (Plainsboro, NJ)
    …and innovation within the teams, aligning their efforts with business objectives and customer experience ( CX ) goals Resource Allocation & Budget Management: ... Intelligence Lead reports directly into the Head of Customer Experience & Marketing Enablement. This role...tagging methodologies, enhancing data quality and insights for personalized customer experiences and improved business outcomes CX more
    HireLifeScience (07/30/24)
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  • Russell Tobin & Associates (Framingham, MA)
    What are we looking for in our Senior Project Development Engineer? RussellTobin is looking for Senior Project Development Eng. for one of our a leading ... MA (Remote). It's a permanent/direct-hire opportunity. Apply today for consideration ! Senior Project Development Eng. Framingham, MA 01701, US (Remote) Duration:… more
    JobGet (09/15/24)
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  • Novo Nordisk Inc. (Plainsboro, NJ)
    …engagement and speaker program teams, aligning their efforts with business objectives and customer experience ( CX ) goals Resource Allocation & Budget ... of Integrated Customer Engagement Lead reports directly into the Head of Customer Experience & Marketing Enablement. This role will regularly interface with… more
    HireLifeScience (07/30/24)
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  • Rose International (New York, NY)
    …engineers and architects to provide secure, flexible, and innovative ways to help meet customer needs in assuring patient care. The CX Architecture team focusses ... The Senior Network Engineer will work with other Client...and secure networks. You will be on-site with the customer supporting operations activities, change windows, troubleshooting, and working… more
    JobGet (09/15/24)
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  • Novo Nordisk Inc. (Plainsboro, NJ)
    …within the team. Align team and individual efforts with business objectives and Customer Experience ( CX ) goals Financial Oversight: Manages the financial ... Earned and Owned channels Demonstrated ability to successfully develop, implement and deliver customer experience ( CX ) solutions in a complex, dynamic… more
    HireLifeScience (08/23/24)
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  • Novo Nordisk Inc. (Plainsboro, NJ)
    …within the team. Align team and individual efforts with business objectives and Customer Experience ( CX ) goals Stakeholder Engagement & Collaboration: ... Earned and Owned channels Demonstrated ability to successfully develop, implement and deliver customer experience ( CX ) solutions in a complex, dynamic… more
    HireLifeScience (08/23/24)
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  • Percepta (Remote, OR)
    …2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients. Our values are the heartbeat of our ... owners, internal business solutions and SME teams to create customer / agent experience solutions that best...teams to include senior level leaders and senior level clients. * Experience in entrepreneurial… more
    JobGet (09/15/24)
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  • American Honda Motor Co Inc (Torrance, CA)
    …presentations:Support with preparing presentation updates on project progress work to Customer Experience leadership during bi-weekly sprint reviews & related ... team to Bring the Future!LocationTorrance, CA Job PurposeThe Loyalty Experience Leader, part of the CX Analytics...across Honda teams to design, test and scale loyalty experience initiatives. Specifically, the Customer Loyalty leader… more
    JobGet (09/15/24)
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  • Percepta (Mahwah, NJ)
    …HR functionality, employment laws, procedures, and policy interpretation preferred*Previous operations experience required, preferably in a CX / Customer ... required*Good knowledge of contact center operations and back-office administration*Previous experience in handling high visibility, escalated customer more
    JobGet (09/15/24)
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  • Resolution Technologies, Inc. (Plano, TX)
    …include interval, real-time, and user sync integrations and schedule display within the CX Agent Gather customer use cases and business justification for product ... Senior Product Manager (API Integration) Career Opportunity As...inside and outside of the company, and facilitate regular customer communication to gather and analyze feedback to incorporate… more
    JobGet (09/15/24)
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  • Dexian - DISYS (Plano, TX)
    …implementation of new business processes and support our solutions as part of customer experience ( CX ) in our Salesforce platform functionality. ... Client is seeking a Senior CRM Salesforce - Developer to join our IT Enterprise Customer Enablement team in DFW. As there is a higher demand for our products and… more
    JobGet (09/15/24)
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  • Senior Director, Customer

    Bristol Myers Squibb (Princeton, NJ)
    …Director WW FM CX Strategy is responsible for developing the global Field Medical Customer Experience (FM CX ) strategy and driving the evolution of all ... the FME Leadership Team + Develops the global FM CX vision and strategy that guide the engagement approach...and implementation of FM initiatives that improve the overall customer experience , in collaboration with the FME… more
    Bristol Myers Squibb (09/15/24)
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  • Senior UX Researcher, AWS Customer

    Amazon (Arlington, VA)
    …our growing UX Research team. This role is an opportunity to help reinvent the customer experience for AWS Systems Manager. This role will focus on exploring ... in optimizing their operations on AWS, simplifying their initial setup and overall experience with AWS. AWS Systems Manager is the operations hub for AWS,… more
    Amazon (08/21/24)
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  • Senior Customer Experience

    Rock Family of Companies (MI)
    …as PowerBI or Tableau + Knowledge of the fintech industry **Job Summary** As the Senior Customer Experience ( CX ) Analyst, you'll leverage product, ... Qualifications** + 5 years of experience or equivalent competency in customer experience research, digital analytics, data analysis or a similar field… more
    Rock Family of Companies (08/16/24)
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  • Senior UX Researcher, AWS Industrial IoT…

    Amazon (Seattle, WA)
    …through use cases like predictive quality and maintenance analytics. AWS is seeking a Senior User Experience Researcher for Industrial IoT (IIoT) to help us ... needs and collaborate with the cross-functional team to build a cohesive experience for operational and IT end users in manufacturing organizations. The intended… more
    Amazon (08/27/24)
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  • Senior Staff, Customer

    Celestica (San Jose, CA)
    …environment. This individual-contributor position reports to the Senior Director of the Customer Experience ( CX ) organization and will be empowered and ... responsible for all CX operations which include post-sales support and sustaining metrics...systems in place, managing contractor SOW and payments, implementing customer satisfaction and net promoter scores. Other duties may… more
    Celestica (09/04/24)
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  • Senior Critical Issue Manager

    Celestica (San Jose, CA)
    senior individual contributor reports to the Senior Director of the Customer Experience ( CX ) organization and will be empowered and responsible for ... technically hands-on one. The successful candidate will be that senior -level technical support troubleshooter who has spent extensive amount...is a major plus. + Must have extensive direct customer interface experience . + Must have … more
    Celestica (09/11/24)
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  • CX Senior Analyst/Sr. Manager…

    Mathematica (Columbus, OH)
    Position Description: Mathematica is searching for a Client Experience ( CX ) Senior Analyst/ Sr. Manager! The Client Experience Senior Analyst/ Sr. ... Prepare and present regular reports and updates on client experience metrics, initiatives, and progress to senior ...duties may be assigned as needed Position Requirements: * Experience in CX management, customer more
    Mathematica (08/22/24)
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  • Customer Insights - CX Medallia…

    CVS Health (Wellesley, MA)
    …working together in a supportive, collaborative and agile environment. **Position Summary** The Senior Manager of Retail Customer Experience will have ... primary responsibility for the day-to-day operation of CVS Health's Retail customer experience reporting, providing actionable insights that deliver business… more
    CVS Health (08/31/24)
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