- Wabtec Corporation (Pittsburgh, PA)
- …relationship manager for the Freight Services contract performance team, Freight Customer Service , and Freight Pricing team, driving a strategy that meets ... to drive productivity and efficiency in how we deliver service to our customers. In particular, the CMR (contract...measure key indicators of contract profitability for a $2B service business. This role will require a leader with… more
- Southern California Edison (Irwindale, CA)
- Join the Clean Energy Revolution Become a Senior Manager , Digital Labor Customer Service at Southern California Edison (SCE) and build a better tomorrow. ... standards of performance in digital labor operations. As a Senior Manager , Digital Labor Customer Service , your work will help power our planet, reduce… more
- Metro One Loss Prevention Services Group (Newport Beach, CA)
- …team. This role requires excellent leadership, strategic thinking, and impeccable customer service , as the Senior Security Manager will interact with ... Job Description Senior Security Manager Location: On-siteJob Type: Full-timeSalary: $82,000 - $87,000 per year Job Overview: We are seeking a highly skilled and… more
- NTT America, Inc. (Richmond, VA)
- …Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager ** is a skilled individual contributor ... accounts, with a focus on operational excellence and customer satisfaction. In this role, the Senior ...contact and collaborating with internal teams to ensure high-quality service delivery. The Senior CSM plays a… more
- PNC (Pittsburgh, PA)
- …have an opportunity to contribute to the company's success. As a Business Analytics Manager Senior within PNC's Balance Sheet Analytics & Modeling Marketing & ... field on a regular basis. As a Business Analytics Manager Senior , you won't just crunch numbers;...implementation of an enterprise-wide business analytics programs to drive customer solutions, service innovation and profitability. +… more
- Qualtrics (Washington, DC)
- …business. Join over 5,000 people across the globe who think that's work worth doing. ** Senior Manager , Customer Success - Public Sector** **Why We Have This ... Role** As a Senior Manager , Customer Success -...lead a team of Managers and Individual Contributors who service our Enterprise-tier Public Sector team, which includes Federal… more
- Capital One (Columbus, OH)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal cybersecurity expertise to...Senior Manager with horizontal...Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self- service … more
- Renaissance (Buffalo, NY)
- …strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the ... state contracts, ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager serves as… more
- PNC (Pittsburgh, PA)
- …valued and have an opportunity to contribute to the company's success. As a Senior Portfolio Analytics & Strategy Manager within PNC's Balance Sheet Analytics & ... Modeling Marketing & Customer Analytics organization you will be based in Pittsburgh...is at the heart of that vision. As a Senior Portfolio & Strategy Manager supporting Credit… more
- Capital One (Richmond, VA)
- Senior Manager , Know Your Customer...for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. ... The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk management...While working within the Compliance Management Program framework, the Senior Manager is responsible for delivering quality… more
- The Hertz Corporation (Ontario, CA)
- The ** Senior Customer Operations Manager ** focuses on the front-of-the-house processes, customer service , and maximizing revenue as a leader on the ... Customer Operations team. The Senior Customer Operations Manager oversees...**What We're Looking For:** + 1-3 years' experience in Customer Service or Operations; Car Rental, Hospitality… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- Customer Experience Senior Manager ... experience team. Technology and Tools Management + Leverage customer service tools and platforms to monitor ... field preferred. + 6+ years of progressive leadership experience in Customer Service or Customer Experience, preferably within eCommerce or consumer-focused… more
- JPMorgan Chase (Nashville, TN)
- …and drive successful outcomes for their employees and stakeholders. **Role Summary** As a Senior Customer Success Manager (VP) at Workplace Solutions, you ... will mentor and develop junior team members, champion the voice of the customer , and proactively identify opportunities for growth, upsell, and cross-sell. The ideal… more
- Capital One (Wilmington, DE)
- Senior Business Manager , Effortless Customer Experiences **Drive the Customer Experience Analytics Strategy for Retail Bank.** This is a unique ... the end-to-end design, implementation, and analysis of the Retail Bank's entire Customer Experience (CX) measurement system. Your expertise will not just inform… more
- PNC (Pittsburgh, PA)
- …valued and have an opportunity to contribute to the company's success. As a Senior Quantitative Analytics & Model Development Manager within PNC's Balance Sheet ... Analytics & Modeling Marketing & Customer Analytics organization, you will be based in Pittsburgh,...Overview: We are seeking a highly skilled and strategic Senior Quantitative Analytics Model Development Manager to… more
- PNC (Pittsburgh, PA)
- …to contribute to the company's success. As a Senior Data Science Manager within PNC's Marketing & Customer Analytics organization, you will be based ... Overview: We are seeking a highly skilled and experienced Senior Data Science Manager to help grow...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- GE Vernova (NM)
- …for functional, business, and broad company objectives within Gas Power. As our dedicated Senior Customer Portfolio Manager responsible to the Area, you will ... the future. What Impact you'll make: As the Site Customer Portfolio Manager with a dynamic ...material program management, while interacting with members of the customer service , parts and transactional services, field… more
- Republic Services (Phoenix, AZ)
- **POSITION SUMMARY:** The Senior Manager , Customer Zeal Operations plays a pivotal leadership role in the development and delivery of the customer ... instrumental in designing and implementing retention strategies and loyalty initiatives that enhance customer lifetime value. The Senior Manager , Customer… more
- ECP (Chicago, IL)
- …help evolve how ECP structures and empowers the teams responsible for onboarding, customer success, and client-facing service delivery. You will bring clarity, ... is a fast-growing SaaS platform powering day-to-day operations for more than 8,000 senior living communities across the country. As the industry evolves, we continue… more
- Ford Motor Company (Dearborn, MI)
- Ford's Advanced Concepting Team is seeking a visionary Senior Manager to lead the Customer Data, Analysis, and Tools group. This leader will orchestrate the ... with Ford's strategic market opportunities. The Senior Manager will develop and maintain an enterprise-wide customer...+ Paid time off for individual and team community service + A generous schedule of paid holidays, including… more
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