- Cornerstone onDemand (Portland, ME)
- About the Role: As a Senior Customer Support Manager, you will lead a high-performing team responsible for delivering "white-glove," proactive support ... customers. Your emphasis will be on operational excellence, leveraging advanced customer support tools and data analysis to drive strategic initiatives and… more
- ABBTECH Professional Resources, Inc. (Norfolk, VA)
- ** Senior Customer Technical Support Specialist (Help Desk)** + Six (6) years of professional experience in Industry, Federal or DoD Help Desk Support ... using a help desk tool such as BMC's Remedy or ServiceNow + This position is required to be designated as IAT III level with a T5 (Top Secret Clearance). + This program requires US Citizenship **Position Details:** + Pay Rate / Range:_$45-60/hr _The above… more
- IBM (San Francisco, CA)
- …Tickets with the guidance of more senior team members. Effectively triage customer support tickets and understand the difficulty of tickets being submitted ... and innovation thrive. Your role and responsibilities As a Senior Support Engineer, you will report to... Engineer as a key member of the Global Support & Services organization and advocate for customer… more
- EY (Atlanta, GA)
- …Manager The Opportunity We are seeking a highly skilled and hands-on Platform Application Support / Customer Success Senior Manager. This role is ideal for ... high-pressure incidents. Maintain close alignment with engineering teams to ensure support readiness and release quality. Deliver high-quality work within expected… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …are sustainable Drive development of company-wide processes and guidelines to support customer focused objectives Proactively identify opportunities to ... Safety, Regulatory, Quality, Legal, Privacy and Finance. External relationships include Customer Care program vendor, other patient support program vendors,… more
- Christus Health (Euless, TX)
- …their assigned applications in a timely and high-quality manner. The Systems Analyst Senior will provide application support and optimization. They work closely ... Description Summary: The Application System Analyst Senior serves as a liaison between system end-users...a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize… more
- Fortive Corporation (Pittsburgh, PA)
- …and technical services teams, including Customer Success, Field Services, Technical Support , and Customer Service. This senior leadership role requires ... and teams in Applications Engineering, Customer Service, Customer Success, Field Services, Sales Support and... lifecycle leveraging a combination of AI agents, remote support and onsite services. Serve as a senior… more
- Qualtrics (Provo, UT)
- …to business. Join over 5,000 people across the globe who think that's work worth doing. Senior Manager, Customer Success - Public Sector Why We Have This Role As ... a Senior Manager, Customer Success - Public Sector...a Senior Manager, Customer Success - Public Sector leading...Grow and lead a team of Leaders and Technical Customer Success Managers to deliver high-touch technical support… more
- Oracle (Baton Rouge, LA)
- …Architects, Delivery Consultants and Sales Leadership. This individual contributor role, as a Customer Success (CS) Senior Advisor , brings 10+ years of ... each week Travel is approximately 25% Role Overview: The Customer Success (CS) Presales team (Consulting) is responsible for...an IC3 that has developed equivalent expertise. A CS Senior Advisor leverages their experience to support … more
- Beth Israel Lahey Health (Charlestown, MA)
- …align with BILH needs. Exhibits competence, commitment and accountability to coordinate customer support issues and ensure timely response, positive outcomes and ... support position is responsible for all aspects of customer requests and incident management. This includes acting as...resolving, and timely follow up of service requests/incidents. The Senior Field Support Technician interacts with all… more
- Coinbase (Des Moines, IA)
- …for building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both ... and fully supported. Team - We're looking for a Senior Engineering Manager to lead our Customer ...Zendesk, or similar). Demonstrated experience integrating or building AI-powered customer support solutions, such as chatbots, LLM-based… more
- PNC (Pittsburgh, PA)
- …opportunity to contribute to the company's success. As a Business Analytics Consultant Senior within PNC's Balance Sheet Analytics & Modeling Marketing & Customer ... on a regular basis. As a Business Analytics Consultant Senior , you won't just crunch numbers; you'll drive performance,...you won't just crunch numbers; you'll drive performance, unlock customer insights, and directly impact how millions of people… more
- JPMorgan Chase (Columbus, OH)
- …make a meaningful impact while sharpening your product management skills. As a Senior Product Associate in the Customer Acquisition Experiences team, you will ... be integral to the delivery of exciting customer experiences, and you will support the...of view and maintain grounded and productive discussions, including senior leadership level audience Chase is a leading financial… more
- Capital One (Wilmington, DE)
- Senior Manager, Know Your Customer (KYC) Advisory Governance The Senior Manager, Know Your Customer (KYC) Advisory Governance performs a key risk ... guidance. While working within the Compliance Management Program framework, the Senior Manager is responsible for delivering quality results, providing compliance… more
- Oracle (Richmond, VA)
- …advocate for the customer across the organization, including Global Customer Success Services, Sales, Support , and Product Development, while expertly ... contact for your customers. Building and fostering relationships with key customer stakeholders (executives, business & IT leaders, influencers, and decision-makers)… more
- PagerDuty (Austin, TX)
- …revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University. Drive customer retention and ... award-winning workplace. As our Regional Vice President, North America Customer Success, you will be reporting to the Chief...working in a consulting firm running a team of senior consultants, and leading services or success organizations in… more
- Oracle (Washington, DC)
- Job Description NetSuite is seeking a highly motivated, results-oriented Senior Customer Success Insights Analyst to join the Global Customer Operations ... inform continuous improvement. Present clear, actionable insights and recommendations to Customer Success leadership and other stakeholders to support … more
- The Coca-Cola Company (Atlanta, GA)
- …globally. ? What You will Do for Us: The position will serve as customer marketing lead for the Value channel portfolio of customers to integrate shopper strategies ... from the customer 's blueprint with Coca-Cola brand priorities to strategically plan...brand priorities to strategically plan & build programming to support omni-channel execution that delivers system performance. Including Retail… more
- Highmark Health (Salt Lake City, UT)
- …the gap between business needs and the analytical technology team. The Senior Decision Support Consultant will leverage technical, analytical, and business ... expertise to design, develop, and support various complex projects and data analyses. A primary...developing technical solutions. The consultant will act as a senior resource within the team, fostering business-to-technical collaboration and… more
- CBRE (New York, NY)
- Sales Support Senior Manager Job ID 237272 Posted 19-Nov-2025 Service line Advisory Segment Role type Full-time Areas of Interest Property Management, Sales ... a candidate's education, training, and experience. The minimum salary for theSales Support Senior Manageris $130,000/year and the maximum salary is… more
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