- Intuit (San Diego, CA)
- Overview We are seeking an exceptional Senior Manager to lead a team in building an insights infrastructure for the GBSG Customer Experience Center of ... a people manager who can recruit, motivate, coach and lead a team of CX experts +...journey moments + Knowledge across a variety of survey design and research methods, especially for CX … more
- Amazon (Herndon, VA)
- …new product from the ground up? The AWS Central UX Research team is looking for a Senior User Researcher to lead the effort to build a research program to define ... Senior UX Researcher will own the roadmap and lead human-centered/user experience (UX) research for the AWS Systems...behavior, and interaction with systems and products. Ability to design and lead participatory design … more
- WSP USA (New York, NY)
- …the company in a professional manner in all dealings with owners, vendors, other design professionals and contractors. + Take a senior role in the firm's ... WSP USA is initiating a search for a Full-time ** Senior Electrical Engineer** for our **New York** office. Plans...required to support development and completion of projects. + Lead the preparation of commissioning specifications and basis of… more
- Amazon (Seattle, WA)
- …problem and it happens more than 2 billion times per day! The WW Pricing CX within the Price Perception and Evaluation Org, is looking for a seasoned Senior ... programs and geographies worldwide. In this role, you will lead efforts to identify and drive projects to increase...pipeline and self-service tools and driving insights for Pricing CX shown on Amazon. These Pricing CX … more
- Qualtrics (Seattle, WA)
- …best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are ... who think that's work worth doing. **Engagement Manager - CX ** **Why We Have This Role** This role plays...a pivotal part in Qualtrics' success by leading the design and delivery of impactful customer experience programs. As… more
- Intuit (Atlanta, GA)
- …solo, managing vendors, and collaborating across Mailchimp's Strategy, Marketing, Product, Customer, and CX & Design teams. What you'll bring + 7+ years of ... guide internal teams on driving business growth. As a Senior Researcher on our Customer Research team, you will...for elevating the customer voice and ensuring strategic decisions lead with the customer in mind. You listen hard,… more
- Amazon (Austin, TX)
- …Specialist to join the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers, product ... policies, and procedures for continuous improvement. * Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders have successful launches and adoption… more
- WSP USA (Minneapolis, MN)
- This Opportunity WSP USA is initiating a search for a Full-time Senior Cx Engineer/Agent for our **Minneapolis, MN** office. Leverage your experience in ... commissioning and mechanical engineering to manage and lead commissioning projects. Collaborate closely with clients, architects, and project teams to ensure the… more
- Amazon (Arlington, VA)
- …meaningful way while leveraging Amazon's extensive data and analytics capabilities PV Ads CX team's mission is to reach annualized long-term Ads net revenue goal ... relevancy. Successful candidates have a solid background in distributed system design , and service-oriented architecture. They have experience owning and maintaining… more
- Amazon (Arlington, VA)
- …commerce and billing experience for both AWS Customers and Service Owners as well as lead the iterative delivery of design artifacts. You will go deep in ... customer journey flows and delightful solutions that deliver results. - Own and lead cross-functional design brainstorm and review meetings with Product, Tech,… more
- Baylor Scott & White Health (Dallas, TX)
- The Customer Experience Strategy & Operations Associate will support the Senior Manager of Customer Experience Strategy by driving both strategic initiatives and ... and scaling plans for leadership and stakeholders **Operational Excellence:** + Design and implement processes, tools, and workflows to improve efficiency and… more
- Actalent (Sioux Falls, SD)
- …**Job Title: Commissioning Manager** **Job Description:** We are seeking an experienced Senior Level Commissioning Manager to join our team. This role is crucial ... be on electrical systems rather than mechanical. **Key Responsibilities:** - Lead the commissioning process for large-scale data centers, ensuring all electrical… more
- Amazon (New York, NY)
- Description We are looking for a strategic Senior Manager of UX Design to lead a team of talented designers crafting thoughtful consumer-facing experiences ... to Prime members. As a Senior UX Design Manager, you will lead a team...move the organization forward. Importantly, you will set the CX bar for your organization, champion continuous innovation, and… more
- Concentrix (Denver, CO)
- Job Title: Senior Lead Android Developer Job Description We're Concentrix. A new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled. We ... design , powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by...Experience the power of a game-changing career. As a Senior Lead Android Developer within our Wireless… more
- Staples (Framingham, MA)
- …vision, strategy and buy in with senior leadership across the organization. + Lead a team of Digital CX associates, prioritizing their work and ensuring ... acumen to join our team. We are seeking a Senior Manager Digital Experience to lead the...the business requirements to shape product roadmaps + Influence design and scope of products and tools to ensure… more
- M&T Bank (Boston, MA)
- **Overview:** As a Lead Experience Strategist within the Customer Experience Organization, you will be part of a team of designers dedicated to solving the highest ... the problem. + Complete, and at times oversee, complex research, analysis, design , engineering and development efforts throughout the process of problem framing,… more
- Acuity Brands (Atlanta, GA)
- …Lighting and Lighting Controls (ABL) and the Intelligent Spaces Group (ISG), we design , manufacture, and bring to market products and services that make a valuable ... to ensure delays, issues, or improvements are communicated + Lead development of new and innovative processes that increase...ecosystem **Intake:** + Point of contact for the entire CX Org to act as navigator for customer +… more
- Bristol Myers Squibb (Princeton, NJ)
- …with the knowledge and skills needed to perform their roles effectively and compliantly. The Senior Director, US FME will be a strategic partner to the US FM teams ... help tailor the global Field Medical Customer Experience (FM CX ) strategy to the needs of the US markets...global FME vision and strategy + Collaborates with the Senior Director, WW FM Customer Experience, WW/US Medical Heads… more
- Amazon (New York, NY)
- Description The Kindle/Books Design and Research Studio seeks a talented, motivated Senior UX Program manager to lead our customer experience ( CX ) ... the highest standards of quality and user experience before reaching our customers. As Senior UX Program Manager, you will oversee the day-to-day operations of our … more
- Citigroup (New York, NY)
- …product development, digital acquisition, onboarding, servicing, and end to end service design and experience strategy. This senior leader will be responsible ... and will closely collaborate with business, product & engineering senior leaders to design and develop best...business requirements and user experiences are optimized + Build, lead , and evolve our next-generation digital design … more