- Ankura (OK)
- …the appropriate cost, risk and service level trade-offs. Role Overview: The Senior Service Desk Technician is responsible for ensuring consistent, ... and cost effective manner. Examples include laptops, email, the service desk , network connectivity, fileservers, phones, servers...gathering, ticket trends, etc.) and communicate the information to IT leaders in a timely manner . + Apply… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... associated hardware or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer… more
- V2X (Springfield, VA)
- …complex challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to ... (CI) Polygraph. Responsibilities + What You'll Do + The Senior Service Desk Specialists are...or more years of experience working in an enterprise IT Service Desk or Help… more
- General Dynamics Information Technology (Pearl Harbor, HI)
- …into opportunity as a **Help Desk Support Service Specialist - Senior ** with GDIT. A career in enterprise IT means connecting and enhancing the ... 10 + years of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Senior - TS/SCI required**… more
- General Dynamics Information Technology (Falls Church, VA)
- …Help Desk **Skills:** End User Support,Group Problem Solving,Information Technology ( IT ) Services, IT Service Desk ,People Management ... the latest technologies to advance the mission as an ** IT Service Desk Manager** with...+ Experience briefing Federal and DoD executive leadership. + Senior level experience supporting DoD missions. + SLA/OLA management.… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** ** Service Desk Specialist - Cleared Tier 2** ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Supervisor ( Senior ) - (626) Share this job... Service Desk (vESD) Air Force (AF) IT Service Desk problem/inquiry logging and ... in your status update to LinkedIn. Job Title Help Desk Supervisor ( Senior ) Location Randolph Air Force...equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk… more
- Cayuse Holdings (Pendleton, OR)
- …business process outsourcing, data services, and professional services. **Primary Focus** The Senior Service Desk Agent provides customer service ... USD $17.00 - USD $21.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1595/ senior - service - desk -agent/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-OR-Pendleton_ **ID** _102389_… more
- Hatch (Pittsburgh, PA)
- Student - IT Service Desk Technician InternApply now " Apply now + Apply Now + Start apply with LinkedIn Start + Please wait Date:Sep 24, 2024 Location: ... seeking students local to the Pittsburgh area for an IT Service Desk Intern for...with other technicians/engineers on projects + Provide support to Senior Engineers and Designers as and when needed What… more
- Alliance Defending Freedom (Lansdowne, VA)
- …live out their faith. Please review our Statement of Faith and Doctrinal Distinctives. Senior Help Desk Specialist Alliance Defending Freedom is looking for a ... highly skilled Senior Help Desk Specialist to join us... Specialist, you are a vital part of the IT Team. In this role, you are responsible for… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …LAN Desk , Adobe Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening, documenting, closing, ... follow up on service calls). + Senior level experience troubleshooting, repairing, installing, upgrading, and reconfiguring each of the following items: PCs,… more
- Erickson Living (Baltimore, MD)
- …in customer satisfaction, driving high occupancy, and positive health outcomes. We are hiring an IT Service Desk Analyst to provide 1st and some 2nd level ... Location: Erickson Senior Living Erickson Senior Living, headquartered...serve as the first point of contact for all IT incidents and service requests. **How you… more
- WSP USA (New York, NY)
- WSP wishes to be a leader in the quality of IT service offered to its employees by providing them a varied but unified support structure consisting of a remote ... service desk , a self- service portal,...service desk , a self- service portal, and an onsite...support team whose main mission is to independently resolve IT needs directly in the workplace. As an Onsite… more
- SAIC (Washington, DC)
- …to be remediated by junior and mid-level engineers. + Updates status of queued service requests with the IT service management system **Qualifications** ... need a minimum of 4 years of experience providing desk side support, acting as senior engineer...and lifecycle refresh activities. + Familiarity with Remedy and Service Now a plus; provide updates in ITSM system… more
- University of Utah Health (Salt Lake City, UT)
- **Overview** **This position will provide remote IT services for Patients and Staff. About 19 hours per week.** **Current University Of Utah Students preferred for ... of activities in one or more of the following IT areas: network communications, systems administration or systems development.... systems. This position works under the guidance of senior engineers. This position is not responsible for providing… more
- Stratus Solutions (Washington, DC)
- …with USCP customers Document all requests for service using the existing Help Desk ticketing system (Symantec Service Desk ) Communicate information in an ... you (ie the nice-to-have qualifications): * Familiar with the ITIL framework for IT Service Management. ITIL Foundations certification desired. What we will… more
- Cayuse Holdings (Reston, VA)
- …$90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/help- desk -support- service -specialist senior ... through the delivery of quality outcomes. **Responsibilities** + The Service Center Technician handles the most complex IT... Service Center Technician handles the most complex IT technical support requests for the DOI/IA user base… more
- Seattle Children's (Seattle, WA)
- …When indicated, manage support provided by Children's Information Services (IS) staff in the installation, testing, operation, and maintenance of hardware and ... software systems at Research Facilities. Provide IT training to Research staff. **Required Education and Experience** High school diploma or equivalent experience. Minimum three (3) years of desktop and operating system support for PCs with Windows 2000… more
- Insight Global (Mclean, VA)
- …issues, and when those arise, alert the larger team and work with senior IT colleagues to expedite their resolution. . Simulate/reproduce problems independently ... Description We are looking for a skilled and enthusiastic IT professional to deliver high-quality customer service ...enthusiastic IT professional to deliver high-quality customer service that enhances the productivity of our colleagues on… more
- City of New York (New York, NY)
- …Information Officer, with wide latitude for independent action and judgment, the IT Service Management Specialist will perform difficult and responsible work ... in evaluating, designing, and implementing IT Service Management processes and tools. This...supervise the work and activities of Junior, Mid-level, and Senior Service Technicians. Administering and delivering ongoing… more