- Intuit (Tucson, AZ)
- …QuickBooks offerings through innovation and deep customer empathy. This role reports to the GBSG CX Center of Excellence Group Manager . This role can be ... Overview We are seeking an exceptional Senior Manager to lead a team...building an insights infrastructure for the GBSG Customer Experience Center of Excellence. We are looking for an individual… more
- Amazon (Seattle, WA)
- …experience, creating a robust and holistic set of signals to measure the CX across those dimensions, sharing performance insights with buyers and sellers, vending ... discoverability, collaborating with partner teams to address opportunities to improve the CX , managing seller performance by maintaining and enforcing a set of FQ… more
- Mass Markets (Orange Park, FL)
- …the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring ... a trusted partner in the industry. Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers in this role… more
- Blue Cross Blue Shield of Massachusetts (Boston, MA)
- …colors to blue. What We Need: Reporting to the Director Customer Experience, the Senior Experience Manager 's primary goal will be to support business goals and ... and future-state journey maps, experience requirements docs, and other CX artifacts that will be used to inform delivery...decision-making. + Past experience journey mapping and using Human Center Designed to solve business problems. + The ability… more
- CoStar Realty Information, Inc. (Richmond, VA)
- Senior Product Manager Job Description CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, ... real estate. CoStar Group is seeking a dynamic, high-performing ** Senior Product Manager ** to lead the development...experience, and focus on the planning and execution of CX throughout the CRM Product Lifecycle. You will partner… more
- Mass Markets (VA)
- …trusted partner in the industry. We are seeking a seasoned and dynamic Senior Capture Manager with demonstrated expertise in managing large-scale capture efforts ... works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional… more
- Turner & Townsend (Memphis, TN)
- …exciting projects in the world. **Job Description** **Turner & Townsend** is looking for an ** Senior MEP Project Manager ** to work with our team alongside a key ... Owner's Rep., General Contractor or Architect/Engineer + Technical capabilities would mainly center around an ability to forecast methods of procedures to complete… more
- Mass Markets (Dallas, TX)
- …as a trusted partner in the industry. Looking to add an experienced Call Center Client Account Manager III to support complex business process outsourcing ... and public sector client relationships and service delivery. This is a senior -level position requiring experience in account management of contact center … more
- Mass Markets (Dallas, TX)
- …as a trusted partner in the industry. Looking to add an experienced Call Center Client Account Manager I to support complex business process outsourcing ... and public sector client relationships and service delivery. This is a senior -level position requiring experience in account management of contact center … more
- Mass Markets (Dallas, TX)
- …a trusted partner in the industry. We are seeking an experienced Insurance Call Center Customer Service Manager experienced in Property and Casualty and Life ... this role you will coordinate the work of call center insurance supervisors and agents engaged in assisting policy...claim information, and general account questions. This is a senior -level position requiring experience in the P&C industry and… more
- Mass Markets (Tampa, FL)
- …as a trusted partner in the industry. We are seeking a Collections Manager who will be responsible for overseeing and managing the collections operations within ... the call center environment. Your role involves leading a team of...and customer experience. + Collaborate with internal stakeholders, including senior management, legal, compliance, and operations teams, to align… more
- Pacific Program Management (Ashburn, VA)
- …activities * Leading the commissioning process * Hand-off of physical data center and project documents to operations Essential Job Functions * Management of ... from internal team members to ensure that new data center spaces stay in sync with the project requirements,...Critical experience is strongly preferred * Proficiency in Procore, Cx Alloy, and P6 is strongly preferred Physical Requirements… more
- PNC (Greensboro, NC)
- …valued and have an opportunity to contribute to the company's success. As a Senior Branch Manager within PNC's Retail Branch organization, you will be based ... in Greensboro, NC at the Friendly Center branch. **Job Description** + Manages priorities through planning...has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected… more
- Concentrix (Columbus, OH)
- Job Title: Senior Analyst, Strategy Job Description We're Concentrix. A new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled. We create ... at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful… more
- Concentrix (Denver, CO)
- Job Title: Senior Lead Android Developer Job Description We're Concentrix. A new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled. We create ... at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful… more
- UCLA Health (Los Angeles, CA)
- …Autonomous, Remote and Instant APs), Aruba Airwave, Central, Aruba ClearPass Policy Manager , Cisco ISE, Cisco Catalyst Center (DNA-C), Cisco Spaces, Aruba ... Description The Senior Wireless Network Engineer is the lead for...Cisco Wireless Controller/Access Points, Aruba Central On-Prem, Cisco Catalyst Center , ClearPass Policy Manager , Cisco ISE, Cisco… more
- Mass Markets (Savannah, GA)
- …and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone for a variety ... and development of 15-25 representatives within a complex call center environment. In this role, you will be responsible...reports. You will also work closely with the Operations Manager , ensuring the overall adherence to corporate policies and… more
- Concentrix (Richmond, VA)
- Job Title: Technical Program Manager Job Description We're Concentrix. A new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled. We create ... at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful… more
- Amazon (Arlington, VA)
- …Operations, and be based out of our Arlington, VA corporate offices, reporting to the Senior Customer Experience ( CX ) Program Manager . As the Content and ... is seeking an experienced, creative, and results-driven Content and Engagement Program Manager to lead new internal communications programs. This role will join our… more
- Amazon (Seattle, WA)
- …and culture within a vibrant community of fans. We are looking for an experienced Sr. Product Manager to lead the Home CX team in Amazon Music. The Home page is ... the product vision and roadmap for Home and Notifications Center . You will create, define, test and iterate on...lead effectively across a broad group of stakeholders including senior leaders and have a growth mindset that is… more