- NBC Universal (Universal City, CA)
- …and entertainment content. The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that ... and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and...contradictory feedback. + Experience presenting to and working with senior executives. + Ability to effectively manage change and… more
- Coinbase (Santa Fe, NM)
- …collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Programs team drives strategy, planning, and execution for the Global ... to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a...evolve Priority Support into a best-in-class offering and leverage CX to drive member retention and product adoption. *What… more
- Coinbase (Des Moines, IA)
- …Attendance is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) ... deliver seamless customer and agent experiences. * Partner with Product and CX to use metrics, customer feedback, and voice-of-customer insights to improve quality… more
- Coinbase (Charlotte, NC)
- …and grow a team of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect and lead core data modeling ... times. * *Develop deep domain expertise: *Ensure your team deeply understands finance, CX , HR, compliance and product data, building targeted data marts and tools… more
- T. Rowe Price (Owings Mills, MD)
- …PW protected site (mobile and DT), secure site as well as working with CX to determine how communications can be seamlessly integrated across platforms. In addition ... the role works closely with internal teams, including sales, product, service, and CX to ensure alignment of communication strategies. If you are curious about human… more
- Amazon (Seattle, WA)
- …engage with consumers via streaming media around the world. As a Senior Manager , Product Management - Tech, Ad CX Optimization, you will lead the charge ... of video advertising? Prime Video is looking for a Senior Manager , Product Management - Tech to...success metrics and establish measurement frameworks to evaluate ad CX impact on customer satisfaction, retention, advertiser performance, and… more
- Coinbase (Des Moines, IA)
- …friction before it impacts our users. We partner closely with Product, Engineering, CX Operations, and Automation teams to build systems that predict and reduce ... excellence, including data scientists and data engineers. * Partner with CX leadership, Product, and Engineering to proactively identify, measuring, and reducing… more
- Amazon (San Francisco, CA)
- …learn how to ace our interview process. **About the Role** We're seeking a Senior Product Manager to lead our onboarding and safety initiatives, making account ... Sr. Product Manager , Onboarding & Safety @ Twitch San Francisco,...& safety, community health, or user protection products at consumer platforms (we count time as engineer as PM… more
- Amazon (San Francisco, CA)
- …connected home. The Core NPI TPM team at eero is looking for an experienced Senior Software Technical Program Manager . As a Sr.TPM, you will be collaborating ... teams located in Taipei, Taiwan and San Francisco. A Sr. Technical Program Manager is a creative problem solver, working across teams, partnering with stakeholders,… more
- Amazon (Seattle, WA)
- …Interviewing Guide to learn how to ace our interview process. We're seeking a Senior Product Manager to lead our onboarding and safety initiatives, making ... * Amazon Employee Discount Basic Qualifications - Experience communicating effectively with senior leadership - 8+ years of product management experience, with at… more
- H&R Block (MO)
- …insights across the enterprise and be a trusted advisor to our most senior leadership Financial/Budget Management + Create and manager support budgets for ... industry and is now leading its transformation. The Program Manager - Financial Services within the Product Support &...customer s' servici ng journeys while simultaneously improving the CX and driving incremental LTV + Own and broadcast… more
- Amazon (San Francisco, CA)
- …NPI TPM team at eero is looking for an experienced Software Technical Program Manager . As a TPM, you will be collaborating closely with the existing software teams ... located in Taipei, Taiwan. A Technical Program Manager is a creative problem solver, working across teams,...in sync with launch timelines - Communicate regularly with senior management on status, risks and change control -… more
- Logitech (San Jose, CA)
- …CATEGORY MANAGER GAMING The Role You are the Amazon dedicated Global Senior Category Manager for Gaming. You are passionate about changing people's lives ... in an international role that requires a combination of customer engagement, consumer -driven marketing acumen, hands-on execution and strategic work as well. You… more
- H&R Block (MO)
- …- one that defined an industry and is now leading its transformation. The Manager , Assisted Tax Preparation within the Product Support & Insights Team champion s ... key differentiator of our value proposition . As the Manager , Assisted Tax Preparation you will report to the...customer s' servici ng journeys while simultaneously improving the CX and driving incremental LTV + Own and broadcast… more
- Walmart (Bentonville, AR)
- …Administration, or related area and 8 years' experience as a product manager , ideally working on consumer -facing, large-scale, highly complex B2B/C products, ... **Position Summary ** We are seeking an experienced Principal Product Manager to lead the strategy and evolution of our Contact Center as a Service (CCaaS) platform.… more
- Amazon (New York, NY)
- …communication abilities should be exceptional, allowing them to influence senior leadership through data-driven presentations and strategic recommendations. Ideally, ... including Marketing, Merchandising, and Technology * Present strategic recommendations to senior leadership based on customer insights and market analysis About the… more
- Coinbase (Jefferson City, MO)
- …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... vendor partners or overall performance and the quality. * Coordinate with senior management and provide insights for process improvement. * Communicate effectively… more
- PNC (Pittsburgh, PA)
- …makes recommendations to management to close performance gaps. Elevates issues to senior managers and recommends process improvement tactics as needed. + Facilitates ... Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: + **Include Intentionally**… more