- J&J Family of Companies (Columbus, OH)
- Senior Manager , ITSM Process - 2406217712W **Description** Johnson & Johnson is recruiting for a Senior Manager , ITSM Process . This role ... dynamic and experienced leader to drive the governance and process excellence of key IT service management practices, including...an outstanding opportunity to join our team as the ITSM Processes & Governance Senior Manager… more
- ServiceNow, Inc. (Orlando, FL)
- …( ITSM ) practices of ServiceNow internal services and instances. **Role** The ServiceNow Senior Manager , Digital Technology ITSM plays a key role in ... and operation of our critical internal business services. The Senior Manager works across the entire enterprise...leading best practice initiatives and driving continual process improvements across the Digital Technology organization. They are… more
- United Airlines (Chicago, IL)
- …hybrid position and requires in office attendance 2-3 days per week in Chicago.** The Senior ITSM Problem Manager will operate in a collaborative team-based ... coordinating all aspects of large-scale problem management investigations. + Demonstrable experience of ITSM process definition and metrics. + At least one year… more
- UCLA Health (Los Angeles, CA)
- …& ServiceNow Program Manager will report to the Identity Platform Architecture & ITSM Manager and oversee the ServiceNow Platform and integration of ITSM ... and non-UHIT stakeholders. This role is responsible for ServiceNow and ITSM request intake, workflow development, queue management, project and resources management,… more
- Travelers Insurance Company (Hartford, CT)
- …Openings** 1 **What Is the Opportunity?** We are seeking a highly skilled and experienced ITSM Process SME with a strong focus on Problem Management and Change ... and other parties for the adoption and integration of ITSM process that supporting attainment of corporate... audits. Produces and Packages Key Performance indicators to Process and Portfolio Owners and Senior Management.… more
- Valvoline Global (Lexington, KY)
- …our commitments. **Careers for the Driven** Valvoline has a rewarding opportunity as a ** Senior Manager , ITSM (ServiceNow)** . We whole-heartedly adopt a ... and the resources and support to develop and advance within our global company. **The ITSM - Senior Manager ** (ServiceNow) is responsible for the end-to-end… more
- Lowe's (Charlotte, NC)
- …activities that support, improve, and maintain the complete lifecycle for the designated ITSM process with a focus on automation, to improve the efficiency ... improved, while working within the guardrails established by the ITSM Service Manager for the associated portfolio...clear measures of success + Creates, defines and maintains ITSM process , audit and procedure documentation and… more
- Lowe's (Mooresville, NC)
- …Lead ITSM Analyst to lead the day-to-day execution of the designated ITSM process , associated process responsibilities and improvement initiatives * ... development of and utilizes reports and dashboards to monitor and support ITSM process performance and user compliance; facilitates meetings with stakeholders… more
- SOS International LLC (Fort Huachuca, AZ)
- … Senior SME** in **Fort Huachuca, AZ** . The ITIL Senior SME is the overall ITSM process manager and applies an ITSM process -based approach to ... task managers, external organizations, and other internal technical areas for all ITSM process responsibilities. **Essential Job Duties** + Responsible for all… more
- City and County of San Francisco (San Francisco, CA)
- … level ServiceNow System Administrator/Developer. This role is reporting to the ITSM Program Director (ServiceNow Platform Manager ). Under general direction, ... must complete the supplemental questionnaire prior to starting the online application process . The application will not be reviewed without a completed supplemental… more
- Microsoft Corporation (Charlotte, NC)
- …Azure Consumed Revenue (ACR) and we're only just getting started. The AED ** Senior Product Manager - Delivery Excellence** owns driving excellence in building ... class support delivery processes, tools and framework. As the Senior Technical Program Manager responsible for ACE...Knowledge of and the ability to carry out the process of planning, organizing, and managing tasks and resources… more
- HUB International (Chicago, IL)
- …solutions and exceptional service. We are seeking a highly skilled and motivated Sr. Manager , EUC Engineering & Security to join our dynamic IT team. This role is ... experience to support their productivity and success. **Job Summary:** The Sr. Manager , EUC Engineering & Security is responsible for overseeing the strategy,… more
- ServiceNow, Inc. (Dallas, TX)
- …Technology, you work for them. We are seeking an experienced Technical Product Manager to lead the development and execution of our internal knowledge management ... Minimum of 2 to 4 years experience with ServiceNow's ITSM product is required, including deep understanding of its...reasonable accommodation to complete any part of the application process , or are unable to use this online application… more
- ServiceNow, Inc. (San Diego, CA)
- …Experience dealing with technical support teams + Fundamental understanding of ITSM in enterprise environments and global deployments + Comfortable interacting with ... Working knowledge of ITIL incident, problem and release management process and procedures + Ability to effectively work with...reasonable accommodation to complete any part of the application process , or are unable to use this online application… more
- Netsync Network Solutions (Tampa, FL)
- …of the NOC Manager - Network, the Network Operations Center (NOC) Senior Network Engineer is responsible for creating and evolving internal IT network and ... reliable delivery of our clients Network Infrastructure services. The Senior Network Engineer will train and mentor all members...enhancements to deliver a feature rich NOC + Recommend process improvements to drive efficiency + Monitor and test… more
- Amazon (Seattle, WA)
- Description We are seeking an experienced and driven Senior Product Manager to join our Infrastructure Platform Management team. You will play a crucial role in ... in an enterprise environment, with a deep understanding of the core ITSM , Knowledge Management, and Workforce Optimization process areas and capabilities.… more
- McAfee, Inc. (San Jose, CA)
- **_Job Title:_** Senior Systems Engineer - Directory Services **_Role Overview:_** Do you want to be an integral part of modernizing and securing McAfee's Active ... you enjoy sharing your knowledge and mentoring others? The Senior Systems Engineer, Directory Services position might be what...to reduce ticket overhead. Our environment and your supportive Manager make it possible to maintain a healthy work/life… more
- Ensono (Columbus, OH)
- …to Ensono mainframe clients as they relate to Mainframe DB2 systems. Position reports to Senior Manager - Mainframe Database **Key Areas of Focus for this Role** ... Senior Mainframe DB2 System ProgrammerRemote - United StatesJR010397...efficiently manages resources and allows timely implementations. + Follow ITSM change control procedures **What the Ideal Candidate Brings… more
- Ensono (Weehawken, NJ)
- Senior CICS Systems PeogrammerWeehawken, NJJR010850 Position Summary Provide premium software support and services to Ensono mainframe clients as they relate to ... onsite position to support a client. Position reports to Manager , MF Programming Key Areas of Focus for this...for regular (approximately once per year) operating system upgrade process via a checklist of proactive actions. + Provide… more
- Ensono (Columbus, OH)
- Senior Mainframe DB2 Systems ProgrammerRemote - United StatesJR010933 **Position Summary** Provide premium software support and services to Ensono mainframe clients ... as they relate to Mainframe DB2 systems. Position reports to Manager - Mainframe Database **Key Areas of Focus for this Role** + Fulfill customer service requests… more