- Amazon (Boston, MA)
- …right mechanisms are in place for AFX leadership and capability teams to leverage Voice of the Customer (VoC) in product design and development, upstream with ... delivering industry leading go-to-market tooling that enables AWS Field teams (our customer ) to exceed business outcomes and accelerate AWS cloud adoption. To… more
- Chewy (Bellevue, WA)
- **Our Opportunity:** Chewy is seeking a skilled and strategic Sr Employee Engagement Manager to join our world-class Customer Service (CS) organization! We ... feedback and insights. You will have ownership of our Voice of the Team Member initiatives, ensuring that employee...tools **Compensation & Benefits:** Our salary range for a Senior Employee Engagement Manager position is **$110,500.00… more
- BAE Systems (Herndon, VA)
- …for Systems Engineers to join our technology-based program supporting a key government customer . + Design, test and deploy new Voice infrastructure + Implement ... incentives may be available based on position level and/or job specifics. ** Voice Engineer ( Senior )** **105276BR** EEO Career Site Equal Opportunity Employer.… more
- Amazon (Tempe, AZ)
- …to hire a Sr. Program Manager to join the Amazon Selling Partners Voice of Customer program team. This position will be instrumental in supporting our ... excellence across the network but also support internal teams. Voice of Customer (VOC) technology is used...associate performance, and operational efficiency. As the Sr. Program Manager , VOC, you will leverage this technology to develop… more
- Aveanna (Atlanta, GA)
- Network, Voice and Collaboration Manager - Remote ApplyRefer a FriendBack Job Details Requisition #: 193843 Location: Atlanta, GA 30339 Category: OT Salary: ... and collaboration configurations, procedures, and troubleshooting guides. Work closely with senior management to align network and voice strategies with overall… more
- Amazon (Seattle, WA)
- …The WWDE org creates shared services to fulfill the vision of hub that channels voice of customer that enable business teams across Amazon to demonstrate their ... & work with dedicated engineers to building hub of Customer Obsession at Amazon. "We see our customers as...mechanism at Amazon. Key job responsibilities A Technical Program Manager (TPM) is responsible for the end to end… more
- Amazon (Sunnyvale, CA)
- …a program from end to end-- defining metrics and processes. As the Owner for the Voice of the Customer (VOC) program you will be responsible for developing a ... VOC program that allows our organization to react to customer escalations seamlessly. You will leverage data to drive...strategic business guidance to leadership and will work with senior business leaders to set the vision, direction and… more
- Philadelphia Gas Works (Philadelphia, PA)
- …Make a difference in your future - Become part of the PGW Team! ** MANAGER , VOICE & DATA INFRASTRUCTURE** **Responsibilities** Responsible for all internal and ... external voice and data communication systems, including PGW's Contact Center,...with PGW and IS Strategic Plans; work with IS Senior Team to develop, monitor and maintain systems that… more
- Amazon (Seattle, WA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager include...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Amazon (GA)
- …a leading provider of camera-based home security solutions, is seeking an experienced and innovative Senior Manager of Customer Service to join our dynamic ... experience with our world-class products and services. As the Senior Manager of Customer Success,...data-driven insights to make informed decisions and implement proven customer success best practices - Represent the voice… more
- Hubbell Power Systems (Shelton, CT)
- Customer Insights, Senior Manager ...outgoing, curious, organized, and self-motivated individual to join their Voice of Customer (VoC) team. The VoC ... capture insights that are used to develop new innovative products. As a Customer Insights Senior Manager , you will work closely with cross functional teams… more
- eightfold.ai (NY)
- …an amazing growth story - Eightfold is the place to be! About the Role The Senior Customer Success Manager role at Eightfold is responsible for our ... scale adoption and usage while achieving their goals. The Senior Customer Success Manager will...externally, across the globe. You will also be the voice of our customers back to Eightfold. Your day… more
- Amazon (Seattle, WA)
- …is still to be defined? The Alexa Customer Journeys team is looking for a Senior Product Manager - Technical with the experience and passion to dive deep and ... high quality at speed and scale. * Represent the voice of customer through external and internal...engage with science and engineering teams daily, and update senior leadership on progress weekly. This is a high… more
- Siemens Digital Industries Software (Boston, MA)
- …inspiring individual with a strong passion for customer success and expansion. As a Senior Customer Success Manager , you will join our rapidly growing ... people can be their true selves. We value every voice , celebrate individuality, and appreciate the diversity of thought...platform in order to exceed our revenue goals. The Customer Success Manager will work closely with… more
- Amazon (Huntington, WV)
- Description The Senior Program Manager , Americas Customer Experience, is a core member of Amazon's Worldwide Customer Service organization. This team ... proactively engages with business stakeholders across the company to leverage the voice of the customer , drive continuous improvement, and launch new programs… more
- Amazon (Bellevue, WA)
- …in a fast-paced environment. As the Senior Program Manager supporting the Customer Insights and Voice of the Customer team, you are a leader ... entrepreneurs? If you have passion for program management and customer insights experience, you may be just right for...you may be just right for the Sr. Program Manager role for Amazon Freight Partner. The Middle Mile… more
- Amazon (Arlington, VA)
- …alignment with your customer 's mission? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public ... ambiguous and changing environment. You will serve as the customer 's cloud journey coach and be the voice...engineering teams To support the evolution of the AWS customer experience and/or Customer Solutions Manager… more
- CVS Health (New York, NY)
- …working together in a supportive, collaborative and agile environment. **Position Summary** The Senior Manager of Retail Customer Experience will have ... providing actionable insights that deliver business results, and act as a voice of the customer champion for CVS Health's 9000+ retail stores. You will report to… more
- Intuit (Tucson, AZ)
- Overview We are seeking an exceptional Senior Manager to lead a team in building an insights infrastructure for the GBSG Customer Experience Center of ... reports to the GBSG CX Center of Excellence Group Manager . This role can be based out of the...What you'll bring + 7-10+ years of experience in Customer Experience, Customer Insights, or Voice… more
- Amazon (Seattle, WA)
- …web pages for both partner and developer audiences. * Research and synthesize the customer voice and provide feedback into the product strategy to shape product ... looking for a passionate, creative, and results-oriented Product Marketing Manager to define and deliver our product and brand...transition between a visionary strategy discussion, to providing the customer voice in a product meeting, to… more
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