- Amazon (Bellevue, WA)
- …join our Voice of Shipper team to support our businesses worldwide. As a Senior Program Manager , you will own and contribute to studies that measure Amazon's ... in mechanisms for measuring Seller and Vendor sentiment by partnering with senior business leaders in developing studies and following up on actionable findings.… more
- Amazon (Seattle, WA)
- Description As the WW Senior Program Manager for Voice of the Publisher, your core responsibility is to partner with publisher facing teams across Books to ... ensure the voice of the publisher is considered in every decision...the Publisher Experience team. The successful candidate will be customer obsessed and proficient in combining data and anecdotes… more
- Amazon (Seattle, WA)
- …a dynamic, organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You collaborate with business and technical teams to ... and technical audiences. As a Voice of Customer (VoC) Sr. Program Manager overseeing the...strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree Preferred Qualifications - 2+… more
- Amazon (Seattle, WA)
- …The WWDE org creates shared services to fulfill the vision of hub that channels voice of customer that enable business teams across Amazon to demonstrate their ... & work with dedicated engineers to building hub of Customer Obsession at Amazon. "We see our customers as...mechanism at Amazon. Key job responsibilities A Technical Program Manager (TPM) is responsible for the end to end… more
- RTX Corporation (Largo, FL)
- …Communications Systems (PCS) business area has an immediate need for a Program Manager (Value Stream Leader (VSL)) in our growing portfolio to support the recent ... We are seeking a highly experienced and skilled Program Manager to lead a large engineering focused Integrated Product...a large engineering focused Integrated Product Team for the Voice & C2 development. The ideal candidate will have… more
- GCI Communication Corp (Anchorage, AK)
- GCI's Senior Voice Core Manager will oversee the comprehensive planning, standards development, and implementation of Voice Core projects. This role ... the timely implementation of that technology for the wireline voice core. The Manager will assign and...integration, and testing of network elements. + Capacity and Customer experience improvements. Influences: + Execution & Implementation. +… more
- Marriott (Bethesda, MD)
- …and procedures of the guestVoice program to ensure properties are fulfilling Marriott's customer promise. The Director reports to the Senior Director who has ... Type** Management This is a temporary position. The Director, Guest Voice Operations leads the property-facing strategy, communication, and change management of… more
- Amazon (Santa Monica, CA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager include...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- ServiceNow, Inc. (Addison, TX)
- …pursue our purpose to make the world work better for everyone. **Role:** Introduction: The Senior Manager , Customer Story Development leader is a key player ... of "Elite Level" content that aligns with ServiceNow's messaging and corporate voice . **Key Responsibilities:** + Customer Blueprints maintaining the target … more
- eightfold.ai (Santa Clara, CA)
- …an amazing growth story - Eightfold is the place to be! About the Role The Senior Customer Success Manager role at Eightfold is responsible for our ... scale adoption and usage while achieving their goals. The Senior Customer Success Manager will...externally, across the globe. You will also be the voice of our customers back to Eightfold. Your day… more
- Cintas (Mason, OH)
- **Requisition Number:** 188744 **Job Description** Cintas is seeking a Senior Manager , Customer Experience. This role is responsible for Cintas' Voice of ... customers and prospects have with Cintas. As the leader of a Voice of Customer team, this role is responsible for the overall design, management, implementation,… more
- Realtor (Austin, TX)
- …and customer loyalty. As Senior Marketing Manager B2B of Customer Programs, you will be the voice of our customers, driving strategic marketing ... As we continue to innovate and scale our B2B products, we're seeking a Senior Manager of B2B Marketing, Customer , to lead our efforts in driving awareness,… more
- Amazon (Arlington, VA)
- Description The Senior Program Manager will be responsible for leading and optimizing the CX teams to supporting our integrated marketing group across AWS ... and engagement. A day in the life As the Senior Program Manager , you'll start your day...marketing strategy and services roadmap. About the team The Customer Experience team is a driving force behind creating… more
- Sprinklr (WA)
- …application will remain in consideration for any relevant roles that become available._ ** Senior ** ** Customer Success Manager ** **-** **CCaaS** The Success ... Looking For** + The ideal candidate will have worked as a Technical Account Manager , Customer Success/Client Services Manager or similar, with deep industry… more
- Amazon (Seattle, WA)
- …(AI)? If so, then we're looking for you! We are seeking a Sr. Product Manager - Technical to join the Customer Engagement Technology (CET) Team within Amazon ... metrics analysis, technical specifications, development, and launch activities. - Influence senior leaders across Customer Service and communicate Amazon AI's… more
- Amentum (Arlington, VA)
- …opportunities for transformative change. **Responsibilities:** The duties and responsibilities of the Customer Project Manager include, but are not limited to, ... Enterprise Services (DCIN-TS ES) which is a DoD-provided, TS/SCI, integrated voice , video, and data global communications network that facilitates collaboration… more
- Qualcomm (San Diego, CA)
- …Area:** Operations Group, Operations Group > Product Management **General Summary:** The Audio/ Voice Product Manager will be responsible for audio/ voice ... software technologies for Qualcomm, with a focus on Voice AI / UI, across business units, with product.../ UI, across business units, with product definition and customer ownership of audio across Qualcomm's business units, include… more
- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- …grow and become your best self. Become a **maker of possible** with us. As a Senior Manager , Customer Insights and Analytics, you will be responsible for ... inform the business decisions. The individual will have to actively bring voice of customers into consideration and promote external orientation. **The primary… more
- Robert Half The Creative Group (Philadelphia, PA)
- Description We're on the hunt for a highly skilled Senior Product Manager to join our rapidly evolving team. This particular role is pivotal in our platform ... migration project, where we're shifting from one voice platform to another. This is a long-term hybrid contract opportunity! Ideal candidates will possess a strong… more
- Intuit (Tucson, AZ)
- Overview We are seeking an exceptional Senior Manager to lead a team in building an insights infrastructure for the GBSG Customer Experience Center of ... reports to the GBSG CX Center of Excellence Group Manager . This role can be based out of the...What you'll bring + 7-10+ years of experience in Customer Experience, Customer Insights, or Voice… more
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