- V2X (Springfield, VA)
- …complex challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to ... 8am - 4pm OR 10am - 6pm. Responsibilities + What You'll Do + The Senior Service Desk Specialists are the Tier 2 team members of an Information Technology… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** ** Service Desk Specialist - Cleared Tier 2** ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- Beth Israel Lahey Health (Charlestown, MA)
- …response, positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require ... **May contribute to the creation of processes and procedures for the Service Desk knowledge base. Will work closely with teams to develop standardized… more
- Cornerstone onDemand (Dublin, CA)
- As a ** Senior Service Desk Technician** you will be responsible to support and maintain organizational computer systems and peripherals. This includes ... deploying, repairing, maintaining, and upgrading all organizational computer hardware as well participates on the implementation of new software and tools. They will effectively provide first-hand support to end-users and executives in identifying and… more
- General Dynamics Information Technology (Fayetteville, NC)
- …2 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Service Desk Technician Senior ** Deliver simple solutions to complex ... problems as a Service Desk Technician Senior at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. With a career in… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- ManTech (Glen Burnie, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist, Senior - Tier 1** to join ... knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- TEKsystems (Raleigh, NC)
- …would be a candidate who has some scripting. Position Responsibilities * Work closely with Senior Service Desk Analysts and escalation teams * Catch mistakes ... Description: We are hiring a Service Desk Analyst for a fast-growing company in Raleigh. This role will be on-site to start, with options of being hybrid upon… more
- Trinity Health (Livonia, MI)
- …of customers in resolving their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various ... either Livonia, Michigan, or New Town Square, Pennsylvania.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …LAN Desk , Adobe Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening, documenting, closing, ... follow up on service calls). + Senior level experience troubleshooting, repairing, installing, upgrading, and reconfiguring...and Windows, as well as work on a help desk . Demonstrated ability to effectively communicate orally and in… more
- NTT America Solutions, Inc. (Ashburn, VA)
- …administration and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third ... x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + Answers… more
- DA Davidson Companies (Great Falls, MT)
- …you will develop and deliver key performance indicators (KPIs) and metrics concerning Service Desk operations to senior management. Additionally, provide ... Job Descriptions: Summary/Function:The IT Service Desk Manager oversees all personnel operations of the IT Service Desk , which includes recruiting and… more
- Nexagen Networks Inc (Rock Island, IL)
- …We have an opening for a Computer Network Support Specialist ( Service Desk Support Service Specialist) SENIOR Job Title: Computer Network Support ... Specialist ( Service Desk Support Service Specialist) SENIOR Job Location: Rock Island, IL Salary: $75K-$80K ( The salary range provided is a general… more
- Link Solutions Inc (Fort Leonard Wood, MO)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Service Specialist ( Senior -Level) to join our team in ... Secret Clearance required + Non-remote (relocation incentive available) As a Help Desk Support Service Specialist ( Senior -Level) you will be the face of our… more
- EPS Corporation (Randolph Air Force Base, TX)
- …Teleconferencing Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk and ... Help Desk Supervisor ( Senior ) - (626) Share...and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be… more
- Xcelerate Solutions (Fort Belvoir, VA)
- Senior Strategic Planner - Combatant Command Desk Officer Xcelerate Solution is seeking Senior Strategic Planner - Combatant Command Desk Officer . The ... attention to detail; excellent oral and written communication skills geared towards senior executives. + Strong interpersonal and customer service skills that… more
- Alliance Defending Freedom (Lansdowne, VA)
- …live out their faith. Please review our Statement of Faith and Doctrinal Distinctives. Senior Help Desk Specialist Alliance Defending Freedom is looking for a ... highly skilled Senior Help Desk Specialist to join us...timely and proper fashion and in accordance with stated service level agreements (SLA's). + Perform diagnostic testing and… more
- Farmingdale State College (Farmingdale, NY)
- …NY Category: Professional Entry-Level Posted On: Mon Jul 29 2024 Job Description: The Senior Desk Attendant is responsible for overseeing the lobby operations of ... students. These responsibilities include: + Managing a team of desk assistants. + Answering phone calls and emails. +...members to address emergent issues. + Providing excellent customer service to residents and guests. + Issuing and tracking… more
- Cayuse Holdings (Reston, VA)
- …$90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/help- desk -support- service -specialist senior ... through the delivery of quality outcomes. **Responsibilities** + The Service Center Technician handles the most complex IT technical...for the DOI/IA user base and leads the other Service Center Technicians in direction of providing the utmost… more
- Kelly Services (Barceloneta, PR)
- …new business support requests. Ensure full awareness and readiness to the Service Desk . Track and report to senior leaders regarding status and any issues. + ... **Kelly(R)** **Science, Engineering, Technology & Telecomm** seeking ** Service Desk Operations Analyst** for contract position at Pharmaceutical client in… more
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