- TekSynap (Springfield, VA)
- …Resourcefulness and problem-solving aptitude. Excellent communication skills. Overview We are seeking a Senior IT Specialist/ Service Desk Lead to join our ... Responsibilities & Qualifications RESPONSIBILITIES This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service desk … more
- PwC (Boston, MA)
- …promote consistent execution across sectors, and collaborate across lines of service for knowledge sharing and promoting technology/tools for sales and delivery. ... of conduct, and independence requirements. The Opportunity As part of the Pricing Desk you will lead strategy for valuable Scaled Engineering Services deals, owning… more
- Robert Half (Willow Grove, PA)
- …and acting as a liaison for the team to support career growth. Audit service desk ticket queues to proactively address potential issues with delays in ... Requirements Active Directory, Microsoft Windows 10, Basic Troubleshooting, Microsoft Windows, Service Desk Tickets, Manage Services Technology Doesn't Change… more
- ASM Research, An Accenture Federal Services Company (Madison, WI)
- …develops and maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. Seeks opportunities to ... using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. Monitors and tracks incidents....a plus 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2… more
- Robert Half (Fort Lauderdale, FL)
- …issues to senior IT staff as needed Provide exceptional customer service and clear communication to end users Support onboarding and offboarding processes ... Description IT Help Desk Technician We are seeking an enthusiastic IT Help Desk Technician to join our growing technology team. This role is ideal for someone… more
- M. C. Dean (Vienna, VA)
- …lives, and changing the world for the better. We are seeking a Help Desk System Specialist to join our Security and Electronic Systems (SES) business Unit. As ... of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the...and 0+ Years of Relevant Experience Relevant Experience: Help Desk Support Functions with a Combination of Phone and… more
- Beth Israel Lahey Health (Charlestown, MA)
- …This includes acting as an escalation point on tickets not resolved by the Service Desk and Field Support as well as logging, triaging, resolving, and ... timely follow up of service requests/incidents. The Senior Field Support Technician...junior staff. Acts as an escalation point for the Service Desk . Possess an understanding of BILH… more
- WCG Clinical (Raleigh, NC)
- …capabilities. Oversee Client Experience teams to deliver unified and exceptional service . Build trusted relationships with senior client stakeholders, acting ... Senior Director, Client Experience (Remote) General Information Location:...retention, expansion, engagement, general support ticket resolution and help desk satisfaction, and overall client experience net promoter scores.… more
- CACI International (Colorado Springs, CO)
- …Cat 6, fiber optic, control cable, IPTV and speaker wire in support of Enterprise Service Desk (ESD) services Tests components to ensure cables and equipment are ... Field Service Representative, Senior Job Category: Engineering...for routine maintenance and troubleshooting. They manage 24/7 help desk support, fielding tasks, and post-fielding assessments to identify… more
- Christus Health (Euless, TX)
- …work closely with the Service Desk to assist in responding to service requests. The Application System Analyst Senior must be able to analyze business ... Description Summary: The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support… more
- ASRC Federal Holding Company (Reston, VA)
- …SETA Program at Aberdeen Proving Ground, MD as a ServiceNow Business Analyst - Senior in support of the PEO Enterprise ServiceNow Platform Team . The Enterprise ... a critical enabler of the Army's modernization strategy, delivering enterprise IT service management and workflow automation capabilities across the force. The SME … more
- TD Bank (Portland, ME)
- …this role. Line of Business: TD Wealth Job Description: The Trade Operations Senior Support Specialist is responsible for the strategic and operational oversight of ... the trading desk , ensuring adherence to regulatory requirements, risk management practices,...allocation to handle live trading orders efficiently and meet service level standards Supervises and participates in the review… more
- Deloitte (St. Louis, MO)
- …for Core Risk Managers. Both functions are described in detail below. Deal Desk Support, Contracting, and Negotiations Assist with deal desk and contract ... proposal development, during contracting, at engagement startup, and throughout service delivery for Operate engagements. Ongoing and Post-Execution Risk Management… more
- CUNY (New York, NY)
- …and maintains the University's network and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes that safeguard the ... Senior Virtualization IT Architect (IT Architect 3) - Provisional (Revised) GENERAL DUTIES This position encompasses professional and responsible technical… more
- Capgemini (San Francisco, CA)
- …leading multi-country programs across functions like Global Contact Centers or Service Desk implementations. Familiarity with platforms like ServiceNow , ... ROLE TITLE: Organizational Purpose - Senior Consultant (Atlanta, Chicago, New York or San...is where bold ideas meet real-world transformation. As a Senior Consultant , you'll be at the forefront of… more
- Carnival Cruise Line (Miami, FL)
- …(RAAS) is a diverse global team, recognized by the Audit Committee and senior management as their partner for providing advisory and assurance services on the ... most significant strategic, financial, operational, technology and compliance risks. The Senior Audit Consultant is responsible for performing end to end reviews… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... Serco has a wonderful opportunity for you! As the Senior Ship Control Systems Engineer, you will be on...and Navy program execution. Active-Duty Experience in the submarine service preferred. Recent experience in Team Submarine would be… more
- Houston Methodist (Sugar Land, TX)
- At Houston Methodist, the Senior Practice Manager position is responsible for independently managing and/or coordinating complex delivery of care within a large, ... practice. This position supervises the functions related to front desk , business transactions, clinical support services, compliance, safety and customer… more
- Chenega Corporation (Fort Belvoir, VA)
- … Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - ... Security System Services. Duties and Responsibilities: Receive customer trouble tickets and service requests for desktop support. Respond to service requests,… more
- Deloitte (Jericho, NY)
- …from keeping the lights on for the client's environment (eg upgrades, access help desk ) to full- service use case development and dashboards As a ServiceNow ... ServiceNow Senior Consultant Our Deloitte Cyber team understands the unique...Senior Consultant, you will be helping organizations develop practical solutions… more
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