- The Joint Commission (Oak Brook, IL)
- …the JCR customer technical support team, this position will provide senior level technical support for customer-facing applications for our Publications, Education ... customer satisfaction. **Responsibilities** **PRINCIPAL DUTIES AND RESPONSIBILITIES:** 1. Provides senior level support for customers on JCR products, with… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer satisfaction is maintained… more
- Amentum (Washington, DC)
- Amentum is seeking a ** Senior ** ** Desk Officer** to support our US Department of Energy and Counterintelligence (DOE-IN) contract. Positions will be based in the ... Washington, DC area. **Responsibilities** Serves as Desk Officer, specific duties and functions include, but are not limited to, the following: + Daily case… more
- Guest Services (Naples, FL)
- Compensation Amount: 21.00 USD Hourly Job Summary: The Front Desk Agent must have the ability to perform all desk attendant functions including checking ... guest when possible. + Assist in coordinating the Front Desk and the Housekeeping Department. + Verify that the...as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve ... basic issues using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. + Assists with monitoring and tracking… more
- Steampunk (Mclean, VA)
- …solutions, modernize infrastructure, and guide our **Customer Success and IT Support Desk ** team to deliver stellar service . **Contributions** **What You'll Do** ... and our clients to thrive. We're looking for a ** Senior IT DevOps Engineer** who's not only a Microsoft...**Elevate Support:** Manage, mentor, and support the IT Support Desk and Customer Success teams to ensure a frictionless… more
- Mount Sinai Health System (Huntington, NY)
- …medicine. Healing made personal. **Job Title: Access Center Lead Agent ** The Lead Agent for the Access Center is a senior level individual, responsible for ... This individual assists the Supervisor in oversight of front desk and office activity, or functions as point of...Title: Access Center Lead Agent ** The Lead Agent for the Access Center is a senior… more
- BMO Financial Group (New York, NY)
- …and advisory services to clients around the world. #bmocapitalmarkets The Equity Derivatives Trading Desk is looking to hire a Senior Associate or VP -level ... BMO Capital Markets is a leading, full- service financial services provider. We offer corporate and...and handling operational risks around them. + Work with senior traders to hedge and manage liquidity, gap, financing,… more
- CVS Health (Woonsocket, RI)
- …do it all with heart, each and every day. **Position Summary** The Senior Analyst role requires a combination of operational, critical thinking and problem solving, ... field support activities, and driving continuous improvements to deliver exceptional service experiences to customers and colleagues. You'll work with technology… more
- Aegon Asset Management (Denver, CO)
- …make the most of what's important to them. We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit ... select groups as requested. + Attend meetings with Sales Desk team, AVPs, marketing partners, vendors, etc. to develop...+ Strong communication and interpersonal skills + Excellent customer service skills with the ability to work on a… more
- Vexterra Group (Bethesda, MD)
- …Jenkins, Ansible, Salt, etc. * Knowledge of Atlassian software such as JIRA, JIRA Service Desk , Confluence, Bitbucket, HipChat, etc. * DoD 8570 IAT II ... Vexterra Group is currently searching for a Senior Systems Integrator Engineer to provide the following systems support in Reston VA or Bethesda, MD office: You will… more
- Guest Services (Naples, FL)
- …to ensure guests' needs are met + Maintain a clean and organized front desk and lobby area PHYSICAL AND MENTAL REQUIREMENTS + Lifting, carrying, and pushing up ... earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and… more
- Aegon Asset Management (Cedar Rapids, IA)
- …make the most of what's important to them. We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit ... visitors with a broad range of inquiries. Provide phone/front desk coverage as needed. + Support large and/or complex...hours annually for employees in their first year of service . + Ten (10) paid holidays per year (typically… more
- Compass Group, North America (Dallas, TX)
- …flexible to the changes of business *Escalate all concerns with coverage of Reception Desk and needs to Senior Conference Center Manager. *Provides timely and ... a job: it's a meaningful career. **Job Summary** The Lead Guest Services Agent (GSA) provides direction, supervision and training to Guest Services Agents while… more
- Mount Sinai Health System (New York, NY)
- …Center supports many of the various doctors' offices in our health system. The Lead Agent for the Access Center is a senior level individual, responsible for ... **Job Description** In the Access Center Lead Agent role within the FPA Access Center, you...telephone and other communications channels by providing superior customer service . The FPA Access Center which is centralized contact/call… more
- Expeditors (Phoenix, AZ)
- …a forklift and/or pallet jacks + Check cargo manifests and assign to the Warehouse Agent Senior or Lead + Different contouring, such as building and breaking ... and a friendly environment, all of which foster an innovative, customer service -based approach to logistics. Expeditors is a global logistics company headquartered… more
- Expeditors (Fort Gratiot Township, MI)
- …Excel, MS Word) + Fluent in English Reporting Structure + Customs Brokerage Agent , Senior Import agents, Supervisor and Manager Expeditors offers excellent ... and a friendly environment, all of which foster an innovative, customer service -based approach to logistics. + 15,000 trained professionals + 250+ locations… more
- Mount Sinai Health System (Greenlawn, NY)
- …Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up appointments for ... less experienced staff. This individual assists the Supervisor in oversight of front desk and office activity, or functions as point of contact in the Supervisors… more
- BlackRock (New York, NY)
- **About this role** ** Service Desk Manager - Job Description** **About This Role** BlackRock is a global leader in investment management, risk management, and ... funds, and other pooled investment vehicles. **Position Overview** The ** Service Desk Manager** will lead the Global...: become the product owner of an AI Support Agent chatbot and closely partner with the development team… more
- Moses/Weitzman Health System (Middletown, CT)
- …program/project management, performance improvement activities, and the help/services support desk . Ability to work effectively with external information security ... in strategic and operational governance processes as a member of the senior leadership team. + Provide strategic and operational IT leadership in defining… more
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