- CGI Technologies and Solutions, Inc. (Washington, DC)
- ** Senior Service Desk Analyst (Top Secret Clearance)** **Category:** Service Desk / End User Services **Main location:** United States, District ... . **Position Description:** CGI Federal is currently looking for a Service Desk Analyst with active Top-Secret clearance to support a… more
- SAIC (Arlington, VA)
- …growing demands within the Department of Defense, SAIC is seeking a highly skilled and dynamic ** Senior Service Desk Analyst ** to support Tier 0/1 ... relationships, driving operational excellence, and fostering continuous improvement across all service areas. **Core Responsibilities** : + Oversees and manages the… more
- Beth Israel Lahey Health (Charlestown, MA)
- …timely response, positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that ... answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, curiosity,… more
- UNIVERSAL Technologies, LLC (Brooklyn, NY)
- UNIVERSAL Technologies is seeking a Senior Service Desk Analyst with a minimum of 8-years of related experience to work rotating shifts including days ... SKILLS/EXPERIENCE: + At least 8 years of experience working in a service desk environment + Availability to work rotating shifts including days, nights and… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- Link Solutions Inc (Frederick, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst ( Senior -Level) to join our team in support of ... Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will support and manage...GSEC, SSCP, etc.). + 5-7 years experience within a Help/ Service Desk environment. + Experience with remote… more
- Dayton Children's Hospital (Dayton, OH)
- …- Main CampusDepartment:MIS - Service Desk TeamSchedule:Part timeHours:20Job Details:The Service Desk Analyst provides world class front line support ... receives customer reported issues primarily by answering the service desk phone hotline but may receive...to more senior resources as required. The analyst is responsible for providing excellent customer service… more
- TAD PGS, Inc. (Fort Myers Beach, FL)
- … Analystto join a leading Company located in theBonita Springs, FLsurrounding area. As a Service Desk Analyst , you will be the main liaison between our ... Analyst will be responsible for all standard Service Desk Analyst responsibilities but...+ Provide top-tier customer support for all users, including Senior and C-Level management + Be able to ask… more
- TEKsystems (Raleigh, NC)
- Top Skills' Details 1) 5-8 years of pure service desk experience. Must be able to work on their own and be able to manage a workload by themselves. 2) Windows 10 ... also provide training and mentoring for less experienced team members. Skills Help desk , Service desk , Troubleshooting, Technical support, Windows 10 Top… more
- Geisinger (Harrisburg, PA)
- Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible for the performance of tasks related to Geisinger IT hardware, ... supporting all business lines across Geisinger's customer base. + Service Desk Technical Analyst makes...dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of… more
- RKON (Chicago, IL)
- … we deliver to our customers. About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) professionals who are looking to elevate their ... Analyst (Tier 1), End User Engineering About us:...the fields of security, networking, and virtualization. Our Help Desk is viewed as a training program for these… more
- Chicago Transit Authority (Chicago, IL)
- Summer 2025 Service Desk Analyst Intern - ( 25000012 ) **Description** Chicago Transit Authority is the second largest transit system in the country! Our ... + Acquire skills for the features and functions of Service Now and other CTA IT Tools for the...Management, Information Technology + Preferred Level of Education: College senior and above + Required enrollment status: Full-time (as… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... and Android operating systems. As a Tier III Help Desk Analyst , you will serve as primary...technical support are responded to and addressed within established service level agreements. Qualifications: + Must be eligible for… more
- Robert Half Technology (St. Louis Park, MN)
- Description We are offering an exciting opportunity for a Help Desk Analyst in the automotive industry based in St. Louis Park, Minnesota, United States. As a ... Help Desk Analyst , you will be the main...the helpdesk ticketing system * Escalate complex issues to senior support resources as required * Manage the provision… more
- GovCIO (Washington, DC)
- …and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_… more
- Robert Half Technology (St. Louis Park, MN)
- Description We are currently seeking a Help Desk Analyst to join our team. This role involves providing comprehensive technical support to our employees and ... issues are resolved efficiently. Responsibilities: * Facilitate excellent customer service by promptly responding to technology-related inquiries from all users.… more
- Trinity Health (Livonia, MI)
- …of customers in resolving their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various ... either Livonia, Michigan, or New Town Square, Pennsylvania.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under… more
- City and County of San Francisco (San Francisco, CA)
- …steps to advance in this selection process, which includes the following: Senior Human Resources Analyst Core Exam (Weight: 100%) Candidates self-certifying ... City jobs. + Key duties include conducting field or desk audits of the work performed by City staff,...Qualifications will be invited to participate in the online Senior Human Resources Analyst Core Exam. Candidates… more
- HCA Healthcare (Savannah, GA)
- …equipment. As the key technical service resource within the facility, the Senior Technical Analyst is responsible for the set-up and repair of ... **Introduction** Do you have the career opportunities as a Senior Technical Analyst you want with your...incidents and requests reported by facility users to the service desk . Advanced hands-on technical support is… more
- Idaho Power Company (Boise, ID)
- …work is intermittently reviewed. Some fieldwork and possible overnight travel. + ** Senior Analyst -** Provide project leadership as needed. Periodic field ... Idaho - is looking for an IT Technical Systems Analyst or Senior to join our Information...needs originating from field leadership and manage the IT Service Delivery intake when necessary and educate and evangelize… more
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