- Beth Israel Lahey Health (Charlestown, MA)
- …triaging, resolving, and timely follow up of service requests/incidents. The Senior Field Support Technician interacts with all levels of BILH colleagues ... an escalation point on tickets not resolved by the Service Desk and Field Support as well...timely follow up of service requests/incidents. The Senior Field Support Technician interacts with all… more
- Sunrise Senior Living (St. Louis, MO)
- When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you ... and shed light on meaningful ways to serve, grow, and shine together. Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights.… more
- UPMC (Monroeville, PA)
- …Join UPMC Hillman Cancer Center as a Full-Time Medical Assistant / Patient Service Coordinator at our oncology office in Monroeville, PA. Schedule: Monday through ... patients, scheduling tests, and assisting with exams and treatments. As a Patient Service Coordinator, you will handle all the Medical Assistant duties, as well as… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service ... supported technologies. + Escalate more complex technical issues to senior -level technicians. + Work under the direction of the...technicians. + Work under the direction of the local Service Desk Lead as part of an… more
- TEKsystems (Fort Myers, FL)
- …needed. Skills Help desk support, Help desk , Troubleshooting, Customer service , Service desk , Active directory, Windows, Phone support, servicenow ... Description Tier 1 Help Desk Support Technician is the first...Top Skills Details Help desk support,Help desk ,Troubleshooting,Customer service , Service desk ,Active… more
- Motion Recruitment Partners (Phoenix, AZ)
- Help Desk Technician Phoenix, Arizona **Onsite** Contract $15/hr - $20/hr We are seeking a full time, on site Help Desk Technician based in Phoenix, AZ. ... culture. You'll gain experience across a broad range of technologies, work alongside senior IT staff, and develop valuable skills in a stable, growing company that… more
- Intuit (Tucson, AZ)
- **Overview** The Live Expert Service Desk Supervisor's role is to oversee the Service Desk staff and ensure that end users are receiving the appropriate ... and resolution of end-user help requests, including the monitoring, tracking, and coordination of Service Desk functions. The Service Desk Supervisor… more
- Intuit (Tucson, AZ)
- …3 days a week._ **Responsibilities** Strategy & Planning + Establish and enforce Help Desk service level agreements in consultation with end users to establish ... a technical support team. + Proven track record of developing and providing Service Level Agreements and Help Desk deliverables. + Solid relationship management… more
- University of Utah Health (Salt Lake City, UT)
- …deploy and maintain IT systems. This position works under the guidance of senior engineers. This position is not responsible for providing care to patient. Corporate ... supervision. + Other duties as assigned by the help desk manager. **Knowledge / Skills / Abilities** + Ability...Flexible, with an excellent work ethic. + Excellent customer service and communication skills, including written, verbal and telephone… more
- General Dynamics Information Technology (Washington, DC)
- …implement training programs to enhance technician skills and improve customer service outcomes. . Analyze help desk performance metrics and identify ... Manager Will Make an Impact:** . Act as the senior manager for unclassified help desk operations,...On Customer Site, Washington, District of Columbia - This service desk is 24/7/365, occasional shift work… more
- Robert Half Technology (Fort Lauderdale, FL)
- Description IT Help Desk Technician We are seeking an enthusiastic IT Help Desk Technician to join our growing technology team. This role is ideal for ... the ticketing system + Escalate more complex issues to senior IT staff as needed + Provide exceptional customer... IT staff as needed + Provide exceptional customer service and clear communication to end users + Support… more
- Belay Technologies (Annapolis Junction, MD)
- …is seeking a Helpdesk Technician to join our intel team. The Help Desk Support is primarily responsible for the administration of the help desk and ... + Installing hardware and software for the network. + Administration of the help desk and help desk ticketing system. + Administration and maintenance of the… more
- System One (Washington, DC)
- …+ Provide pre-meeting guidance and day-of meeting consultation with clients. + Respond to Service Desk calls in-person, over the phone or by other electronic ... Senior Media Systems Technician II **Employment...other daily event concerns that arise. + Assist other service areas with equipment installation, new media production and… more
- Leidos (Fort Belvoir, VA)
- …a ** Senior NOSC (Network Operations and Security Center) Technician /Network Administrator** to support monitoring large-scale operations on a high-profile DOD ... + Provide application support to various DTRA offices as designated in Service Level Agreements (SLA) with those offices. + Creating incident tickets, reports… more
- Serco (Fort Carson, CO)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... email to: careers@serco-na.com . Click here to apply now (https://careers-sercous.icims.com/jobs/72218/ senior -engineering- technician fort-carson%2c-co/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join our… more
- Serco (Chesapeake, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... email to: careers@serco-na.com . Click here to apply now (https://careers-sercous.icims.com/jobs/72276/ senior -engineering- technician --chesapeake%2c-va/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join our Talent… more
- Encore Electric, Inc. (Colorado Springs, CO)
- …video, and systems expertise talents. You can assist and lead our customer service efforts while working closely with the management team. Help develop overall ... customer service strategy and support system solutions including music, audio/video...the English language in order to provide effective phone, desk -side, and email support. + Must have an acceptable… more
- Entre Technology Services (Bozeman, MT)
- …projects, and implementing IT solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small to ... I and Technician II escalation resource Core Competencies/Skills: * Customer Service * Computer Troubleshooting * End User Training * Help Desk /Desktop… more
- Beth Israel Lahey Health (Charlestown, MA)
- …This includes acting as an escalation point on tickets not resolved by the Service Desk and Field Support as well as logging, triaging, resolving, and ... timely follow-up of service requests/incidents. The Lead Field Support Technician ...staff.** **8. Acts as an escalation point for the Service Desk and Field Support.** **9. Possess… more
- MyFlorida (Deland, FL)
- …feedback from other OIT staff as appropriate. Monitors and assigns service desk tickets to the appropriate technician or group for proper resolution and ... and service delivery through proactive monitoring and resolution of service desk tickets, maintaining hardware and software functionality, and delivering… more
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