- Cupertino Electric (San Jose, CA)
- …this while minimizing operational and financial impact. **ABOUT THE ROLE** We are hiring a ** Senior Service Desk Technician ** to provide high-quality IT ... **Posting Title:** Sr Service Desk Technician **Reports...but with increased efficiency, technical depth, and independence. The senior technician demonstrates best practices in ticket… more
- AeroVironment (Germantown, MD)
- **Worker Type** Regular **Job Description** **Summary** The Service Desk Technician III is a member of the IT Service Desk team and serves as the ... overall stability and efficiency of end-user computing environments. The Service Desk Technician III collaborates...IT support, with at least 2 years in a senior technician , engineer, or escalation role. +… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service ... supported technologies. + Escalate more complex technical issues to senior -level technicians. + Work under the direction of the...technicians. + Work under the direction of the local Service Desk Lead as part of an… more
- Crate & Barrel (Northbrook, IL)
- …systems run smoothly and our users stay productive. A day in the life as a Service & Operations Desk Technician + Provides support for technology incidents ... The IT Support Technician is the first point of contact for...+ Escalates complex problems to higher-level support, collaborating with senior technicians and engineers to resolve challenging issues +… more
- Motion Recruitment Partners (Phoenix, AZ)
- Help Desk Technician Phoenix, Arizona **Onsite** Contract $15/hr - $20/hr We are seeking a full time, on site Help Desk Technician based in Phoenix, AZ. ... culture. You'll gain experience across a broad range of technologies, work alongside senior IT staff, and develop valuable skills in a stable, growing company that… more
- Intuit (Tucson, AZ)
- **Overview** **_*This is a 6 month seasonal role*_** The Live Expert Service Desk Supervisor's role is to oversee the Service Desk staff and ensure that ... and resolution of end-user help requests, including the monitoring, tracking, and coordination of Service Desk functions. The Service Desk Supervisor… more
- University of Utah Health (Salt Lake City, UT)
- …deploy and maintain IT systems. This position works under the guidance of senior engineers. This position is not responsible for providing care to patient. Corporate ... supervision. + Other duties as assigned by the help desk manager. **Knowledge / Skills / Abilities** + Ability...Flexible, with an excellent work ethic. + Excellent customer service and communication skills, including written, verbal and telephone… more
- Insight Global (Cape Canaveral, FL)
- Job Description The IT Help Desk technician II is a hands-on role that requires an excellent communicator who can use their own initiative to work as a team or ... routine computing problems. * Responds to user requests for service in a prompt, friendly, and customer service...network upon user separation. * Provide project support to Senior IT Operations technical staff as appropriate. * Manage… more
- Regions Bank (Atlanta, GA)
- …of the system. **Job Description:** At Regions, the Technology Services Help Desk Technician applies understanding and knowledge of information systems products ... ensure customer satisfaction + Escalates more complex problems to senior techs or other support teams This position requires...Windows operating system and web browsers + Strong customer service background **This position may be filled at a… more
- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking a dynamic and experienced ** Senior IT Service Desk Manager** to support a large, high-profile DOD contract in **Fort ... The successful candidate will manage all facets of IT Service Desk support, from daily operations and...distribution (ACD) systems. + Must possess an Information Assurance Technician (IAT) Level II certification. + Experience with remote… more
- General Dynamics Information Technology (Washington, DC)
- …implement training programs to enhance technician skills and improve customer service outcomes. . Analyze help desk performance metrics and identify ... Manager Will Make an Impact:** . Act as the senior manager for unclassified help desk operations,...On Customer Site, Washington, District of Columbia - This service desk is 24/7/365, occasional shift work… more
- Beth Israel Lahey Health (Charlestown, MA)
- …triaging, resolving, and timely follow up of service requests/incidents. The Senior Field Support Technician interacts with all levels of BILH colleagues ... an escalation point on tickets not resolved by the Service Desk and Field Support as well...timely follow up of service requests/incidents. The Senior Field Support Technician interacts with all… more
- IDEX (Northbrook, IL)
- …buried infrastructure more efficiently, accurately, and safely. We're seeking a highly motivated Senior Field Service Technician with proven experience in ... teams. + Support regional parts inventories and coordinate with the service desk and partners to secure timely repairs and spare parts. **Qualifications**… more
- Leidos (Bremerton, WA)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... your career and in yourself. Leidos is seeking a Senior -level Desktop Support Technician to support a...with HP Service Manager, Remedy, or similar Service /Help Desk ticket management software. *Basic network… more
- Belay Technologies (Annapolis Junction, MD)
- …is seeking a Helpdesk Technician to join our intel team. The Help Desk Support is primarily responsible for the administration of the help desk and ... + Installing hardware and software for the network. + Administration of the help desk and help desk ticketing system. + Administration and maintenance of the… more
- SUNY Westchester Community College (Valhalla, NY)
- …of the School of Mathematics, Science and Engineering at the Valhalla Campus, the Senior Technical Assistant (WCC)/ Biology Lab Technician will ensure that the ... of laboratory equipment to aid students and faculty. The Senior Technical Assistant (WCC)/ Biology Lab Technician ...administration with facility-related tasks, support students at the Information Desk and in the Learning Commons + Prepare and… more
- Serco (Norfolk, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... US Naval Ships, Serco has a great opportunity for you! Serco is hiring an Senior Engineering Technicianto be part of a dynamic team supporting our US. Navy.You will… more
- System One (Washington, DC)
- …materials. Provide pre-meeting guidance and day-of meeting consultation with clients. Respond to Service Desk calls in-person, over the phone or by other ... any other daily event concerns that arise. Assist other service areas with equipment installation, new media production and...equipment installation, new media production and streaming. As a senior team member, provide an area of media expertise… more
- Encore Electric, Inc. (Lakewood, CO)
- …video, and systems expertise talents. You can assist and lead our customer service efforts while working closely with the management team. Help develop overall ... customer service strategy and support system solutions including music, audio/video...the English language in order to provide effective phone, desk -side, and email support. + Must have an acceptable… more
- Entre Technology Services (Bozeman, MT)
- …projects, and implementing IT solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small to ... I and Technician II escalation resource Core Competencies/Skills: * Customer Service * Computer Troubleshooting * End User Training * Help Desk /Desktop… more
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