- Microsoft Corporation (Reston, VA)
- **Overview** Support Escalation Manager - Incident Manager acts as a primary contact to understand issues and improve the experiences of account-aligned ... escalation managers. Proactively escalates highly sensitive issues to senior support escalation managers. **Qualifications** **Required Qualifications:**… more
- City National Bank (Concord, NH)
- *PREMIER MORTGAGE CLIENT SERVICING ESCALATION MANAGER * WHAT IS THE OPPORTUNITY? CNB currently has a client set that are ultra-high net worth clients that will ... will offer expert mortgage and servicing heloc expertise to provide consultative support to resolve operational questions, confusion, or issues that may from time… more
- MongoDB (Salt Lake City, UT)
- … trends to contribute to continuous process improvements + Lead or support initiatives that evolve escalation and incident management practices **What ... Incident and Escalation Management team, they work internally with our...is achieved by providing timely and accurate updates to senior management regarding active escalations, as well as important… more
- Amneal Pharmaceuticals (Bridgewater, NJ)
- Description: The Senior Manager , IT Application Support will lead global support for Amneal Pharmaceuticals' enterprise and critical business ... resolution speed. Stakeholder & Business Engagement + Act as the primary escalation point for application performance and support concerns. Additional… more
- Alight (IN)
- Job Description: ** Senior Delivery Manager (Production Support and DevOps)** The person is responsible for ensuring the smooth and reliable operation of ... and Reporting:** Provide regular reports on system performance, incident status, and support metrics to senior management and stakeholders. **On-Call Support… more
- TD Bank (Mount Laurel, NJ)
- …specific details for this role. **Line of Business:** Business Management, Strategy & Support **Job Description:** The Senior Manager , Business Management ... management areas, broader organization, and enterprise as appropriate. **Position Summary** The Senior Manager , Audit Change Management is a strategic leadership… more
- Oracle (Chicago, IL)
- **Job Description** **Responsibility Description:** We are seeking a strategic and influential Senior Manager (M3) to lead inventory operations across a defined ... practices are implemented consistently and sustained beyond construction. The Senior Manager will guide managers and ...** Escalation & Risk Management:** Act as the senior escalation point for systemic or high-impact… more
- Wells Fargo (Davidson, NC)
- **About this role:** Wells Fargo is seeking a Branch Complex Senior Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about ... lines of business at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) . The Branch Complex Senior Manager role will lead branch(es) within a… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- Customer Experience Senior Manager The Senior Manager , Customer Experience is a hands-on leader responsible for setting the vision, strategy, and ... & Continuous Improvement Ability to assess and refine customer service workflows, support operations, and escalation processes to improve response times,… more
- Antech Diagnostics (Fountain Valley, CA)
- …assist in validation and QA testing of fixes and deployments as needed. **Strategic Partner Escalation Support ** + Act as a key escalation partner for ... job-related skills, experience, education, training and budget.** **Job Purpose/Overview** The Senior Software Support Administrator II plays an advance… more
- MTA (New York, NY)
- …capabilities to effectively support the organization's overall strategic objectives. The Senior Manager , Project Management, will report directly to the ... Senior Manager , Program Delivery & Process...process improvement programs and projects. Responsibilities: Business Analysis: + Support the Process Management Team with documentation and continuous… more
- Zions Bancorporation (Midvale, UT)
- …the future, today. The Cybersecurity Operations Center (CSOC) within ETO is looking for a ** Senior Manager Cyber Security - Defensive** to join the team.As the ... Senior Manager Cyber Security - Defensive, you..., the leader will focus on continuous monitoring, alerting, escalation , and response of suspicious activitiesincluding:research indicators of compromise,… more
- Breaking Ground (Brooklyn, NY)
- …understand the importance of fostering community engagement. The Senior Property Manager provides guidance and support to onsite management teams, partners ... Reporting to the Vice President, Property Management, the Senior Property Manager oversees a complex,...emergencies and coordinate the response to resolve issues + Support onsite staff in the consistent application of organizational… more
- CVS Health (Woonsocket, RI)
- …we do it all with heart, each and every day. As an Enterprise Procurement Senior Contracts Manager , you will be responsible for supporting the CVS Health ... CVS growth and synergy opportunities. As an Enterprise Procurement Senior Contracts Manager , you will: + Draft,...liability, waiver of consequential damages, etc.) for purposes of escalation to Senior Leadership to properly investigate… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a Senior Lead Product Manager to join the Alternative Investments Team with Wealth and Investments Management (WIM). ... perspective with external investment managers + Serve as an escalation point for business decisions related to manager...onboarding for other product managers + This role is senior to other product manager positions and… more
- Scotiabank (Dallas, TX)
- Senior Manager , US Operational Risk Management...US new products and services risk assessments. + Provide support for the timely escalation of review ... committed to results, in an inclusive and high-performing culture. Senior Manager , US Operational Risk Management -...risk management across all business units and corporate and support functions. . + The incumbent will be responsible… more
- Dow Jones (New York, NY)
- …and reputation for excellence. Based at our headquarters in New York City, the Senior Manager , Events & Investigations is a strategic leader within the Global ... risks are reasonably managed, security threats addressed and disruptions limited in support of Dow Jones' strategic goals. **About the Role** Dow Jones produces… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a Compensation Senior Manager to join our Total Rewards Compensation Team to support our Corporate & Investment ... including identifying opportunities, influencing stakeholders and delivering an improved employee and manager experience. + Ability to advise senior leaders on… more
- CVS Health (Irving, TX)
- …we do it all with heart, each and every day. **Hybrid Work Model** **The Contracts Senior Manager is required to report to the office every Tuesday and Wednesday ... CT, etc.)** **Job Description** As an Enterprise Procurement Contracts Senior Manager , you will be responsible for...liability, waiver of consequential damages, etc.) for purposes of escalation to Senior Leadership to properly investigate… more
- Wells Fargo (Philadelphia, PA)
- **About this role:** Wells Fargo is seeking a dynamic and technically strong Senior Software Engineering Manager to lead a global team of software engineers ... Risk domains. This leader will partner closely with domain Senior Executives and Product teams to shape technical strategy,...Determine appropriate strategy and actions to act as an escalation partner for scrum masters and the teams to… more
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