- Merck & Co. (Rahway, NJ)
- …frameworks to assess the effectiveness of communication campaigns, including brand sentiment analysis, media monitoring , message resonance and engagement ... Power BI and social listening platforms).Strong understanding of media monitoring , brand health tracking and communication campaign measurement techniques.Excellent… more
- Brady Corporation (Milwaukee, WI)
- …enabling them to adapt their accounts to meet unique business needs. By monitoring sentiment and leveraging insights, they will identify opportunities to drive ... including identifying influencers/brand advocates. + Track and analyze global brand sentiment using social listening tools, identifying both positive and negative… more
- Leidos (Reston, VA)
- …monitoring platforms. *Employee Experience Analytics: Experience Level Agreements (XLA) monitoring ; Sentiment analysis tools; Journey mapping tools; Employee ... Management and Operations: ITSM Platforms, Service Desk, CMDB/IT Asset Mgmt, Event Monitoring and AIOps (Ex.: ServiceNow, BMC Helix, NICE CXone, ScienceLogic). *End… more
- Merck (Rahway, NJ)
- …frameworks to assess the effectiveness of communication campaigns, including brand sentiment analysis, media monitoring , message resonance and engagement ... BI and social listening platforms). + Strong understanding of media monitoring , brand health tracking and communication campaign measurement techniques. + Excellent… more
- Raising Cane's (Plano, TX)
- …captions, and responses + Manages all aspects of community engagement, including monitoring sentiment across posts and engaging with customers across social ... contributing to content creation, managing daily community interactions, and monitoring trending conversations and brand mentions. Additionally, this role will… more
- Morgan Stanley (New York, NY)
- …the team's firmwide social listening center of excellence through which we are monitoring net sentiment , competitor benchmarking and social trends. Ensure we're ... staying abreast of issues percolating across platforms and evolving our content strategy accordingly. -Closely collaborate with team managing executive social media program to ensure a unified overarching narrative. -Lead Social Council to keep relevant… more
- Corewell Health (Grand Rapids, MI)
- …establishing and growing the CX team's Voice of Consumer program by analyzing, monitoring , and trending consumer sentiment market, and competitive landscape data ... into relevant insights. Leads stakeholder communication by establishing reports and reporting cadences to help translate insights into action by service delivery teams. Partners with technical teams to influence reporting and closed loop feedback capabilities… more
- Capital One (Mclean, VA)
- …techniques, statistics, and machine learning models. We develop predictive models, monitoring dashboards, and reporting using tools such as AWS, Snowflake, Python, ... AML program efficiently and effectively. As the model developer for advancing transaction monitoring with machine learning, our team is responsible for end to end… more
- OCT Consulting, LLC (Riverdale, MD)
- …performance. + Use different methods to access financial forecasting, such as sentiment analysis, technical analysis, or fundamentals analysis. + Build, process, and ... + Discuss financial status with the Directorates + Ongoing budget monitoring and adjustment recommendations + Long-term financial planning and Analysis +… more
- Parkview Health (Fort Wayne, IN)
- …to, multidisciplinary rounding 7 days per week, oversight related to monitoring , preparation, dispensing, and proper documentation of patient medication therapy, as ... systems is also critical. Clinical practices include dosing and monitoring anticoagulants, antimicrobials, total parenteral nutrition, patient-controlled analgesia, and… more
- Pennsylvania State University (University Park, PA)
- …Create and train models using IBM's watsonx tools and libraries, build sentiment analysis models, and language translation systems + Utilize common programming ... guardrails, and fine-tune the model to ensure the best results Integration, Monitoring , Security, Compliance + Implement monitoring strategies to allow for… more
- Wells Fargo (St. Louis, MO)
- …of diverse representation, while fostering parity for retention, attrition, and sentiment of inclusion across key demographics in service of successful execution ... of issues, and making sound risk decisions. There is emphasis on proactive monitoring , governance, risk identification and escalation, as well as making sound risk… more
- ADP (Elk Grove Village, IL)
- …means to follow through and reassess ongoing client needs + Obtains client sentiment on product functionality concerns and works closely with product enablement and ... for including budget preparation and analysis, expense reports, and administration/ monitoring of accounting processing including forecasting **TO SUCCEED IN THIS… more
- Spindrift (Newtonville, MA)
- …metrics using social media listening tools, including online conversation volume, sentiment , and engagement. + Maintain and manage Spindrift's editorial calendar, ... + Support earned influencer efforts by developing lists, pitching, and monitoring campaign performance. + Foster relationships with like-minded brands for… more
- ADP (Alpharetta, GA)
- …project teams and all project phases, including initiation, planning, execution, monitoring , control, and closure. When done successfully, your project team, ... stakeholder, and client sentiment will make you proud. We'll also have a healthy dose of fun along the way. Not only can you find a career here but friendships that… more
- Henry Ford Health System (Troy, MI)
- …reporting within Genesys for call center oversight including SLA, adherence, AHT, empathy/ sentiment , quality and more. + Monitor the quality of written, telephone ... workflow activities in the Customer Service Department (which includes phone monitoring , scheduling staff & adjudicating the phone queue assignment schedule, based… more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- …next-generation multi-media communications professional, responsible for gatekeeping and monitoring Metro's digital platforms and planning/creating engaging content ... Tracks social media insights around defined metrics like engagement, reach, and sentiment , and develops strategies to improve monthly metrics. + Maintains and honors… more
- Autodesk (Portland, OR)
- …Dynamique : gerer les nouvelles occasions et les defis difficiles avec un sentiment d'urgence, une grande energie et de l'enthousiasme **Position Overview** We are ... customers and partners + Priority handling and escalation of critical issues and monitoring of service level compliance + Perform root cause analysis to mitigate… more
- Intuit (San Diego, CA)
- …tools (ie Qualtrics, Medallia, Gainsight, etc) in CX such as customer sentiment , Voice of the Customer (VOC), survey infrastructure, measuring customer retention, ... ensuring they are all aligned with business strategy + Target setting, monitoring , analysis and creating requirements for the data infrastructure for KPIs and… more
- ADP (San Dimas, CA)
- …project team and all project phases, including initiation, planning, execution, monitoring , control, and closure. When done successfully, your client satisfaction ... scores and project team sentiment will make you proud. We'll also hve a healthy dose of fun along the way. Not only can you find a career here but friendships that… more
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