- HEI Hotels and Resorts (Atlanta, GA)
- …also offer a variety of great incentives and participate in many community service projects. This hotel's motto is "Respect~Family~Trust". Apply today to join our ... candidates to apply. Overview Support the Front Office in providing superior guest service by fielding all guest issues and requests received by telephone with the… more
- Marriott (Dearborn, MI)
- …Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience ... Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing… more
- Omni Hotels (Nashville, TN)
- …Nashville Hotel - apply today! To effectively perform job functions of Guest Service Agent , PBX Operator, Bellperson, Concierge, Rooms Controller, Loyalty ... working for a company with a reputation for exceptional service . We embody a culture of respect, gratitude and...AM/PM checklist, etc. + To be thoroughly acquainted with PBX Operator duties. + To be a main liaison… more
- Omni Hotels (Orlando, FL)
- …the PBX department. + To be thoroughly knowledgeable of all Front Office and PBX Moments of Service scenarios. + Be familiar with all systems and equipments ... Club). + To be familiar with the inter-relationship between the different departments ( PBX , Guest Service , Housekeeping, F&B outlets, Gift shop, and Purchasing).… more
- Sage Hospitality Group (Washington, DC)
- **Why us?** Sage Hospitality Group is looking to hire an Agent to Telecommunications ( PBX ) Agent us overseeing the Westin Washington City Center! A modern, ... in which we live and work. By providing genuine service we build relationships with our guests and value...take charges on incoming collect calls. + Operates the PBX equipment by accepting incoming calls, assisting outgoing calls,… more
- Aimbridge Hospitality (Fort Worth, TX)
- …Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/365666/front-desk- agent pbx /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need ... are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of… more
- Vail Resorts (Keystone, CO)
- …hotel staff, as necessary, to include filling in other roles such as concierge, greeter, PBX , Guest Service Agent , and any other assistance when called upon. ... 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and...responsible for maintaining and enforcing Brand Standards of Guest Service and procedures to ensure a professional and genuine… more
- Vail Resorts (Vail, CO)
- …and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel ... dining, Rock Resorts Spa and fitness center. **Job Summary:** PBX Operators are responsible for providing the Guest's first...needs. After their arrival, operators continue to provide great service as they assist our Guests in-house with questions… more
- The Walt Disney Company (Kapolei, HI)
- …Guests with pre-arrival needs. After their arrival, operators continue to provide great service as they assist our Guests in-house with questions and ensure their ... experience- requires use of internet and other application systems + High guest service expectations, initiative and ability to hold a conversation with a Guest +… more
- Omni Hotels (San Diego, CA)
- …the service recovery process. + To be thoroughly knowledgeable of all Front and PBX Moments of Service scenarios, and execute to standard. + Be familiar with ... working for a company with a reputation for exceptional service . The Omni San Diego Hotel's commitment to serve...Description Omni Hotels & Resorts is seeking Front Desk Agent at the Omni San Diego Hotel! If you… more
- Omni Hotels (Indianapolis, IN)
- …the service recovery process. + To be thoroughly knowledgeable of all Front and PBX Moments of Service scenarios and execute to standard. + Be familiar with ... the early 1900's with the modern amenities and superior service of today, and offers memorable experiences that are...front office SOP's. + To be thoroughly acquainted with PBX Operator duties. + Be familiar with emergency procedures… more
- Omni Hotels (Boston, MA)
- …the service recovery process. + To be thoroughly knowledgeable of all Front and PBX Moments of Service scenarios, and execute to standard. + Be familiar with ... front office SOP's. + To be thoroughly acquainted with PBX Operator duties. + Be familiar with emergency procedures...utilizing the Power of One. Qualifications + Excellent customer service and problem solving skills + Must have strong… more
- Kimpton Hotels & Restaurants (Charlottesville, VA)
- …feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message ... service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal… more
- Kimpton Hotels & Restaurants (Santa Barbara, CA)
- …feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message ... service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal… more
- Vail Resorts (Jackson Hole, WY)
- …housing, free activities, 40% retail discounts, the chance to grow through Epic Service - our leading training and development program, and wellness benefits to fuel ... this position is great for you!** The **Front Desk Agent ** is responsible with the use of a computer...+ Works with the bell staff to provide luggage service to guests + Notifies Housekeeping of guest checkouts,… more
- Spanish Peaks Mountain Club (Manhattan, NY)
- …with guests regarding questions and requests + Perform all Front Office Agent duties, including Concierge, PBX , and Order Taker responsibilities during ... to apply internally. Your Journey + Provide excellent customer service and telephone etiquette + Host and welcome guests...your preferred location. The pay scale* for Front Office Agent is $30.23 to $40.31. *The pay scale is… more
- Tioga Downs Casino Resort (Nichols, NY)
- Front Desk Agent Do you have a passion for customer service ? Tioga Downs is looking for a Front Desk Agent to provide top-notch customer service for our ... responding to guest complaints. * Operates Hotel switchboard and/or PBX . * Ensures a maximum level of service... PBX . * Ensures a maximum level of service and satisfaction is achieved and maintained. EDUCATION and/or… more
- Sage Hospitality Group (San Francisco, CA)
- **Why us?** Hotel Zeppelin is seeking a full-time Guest Service Agent to join our team in serving guests with creativity and passion! Work Where You Belong! ... in which we live and work. By providing genuine service we build relationships with our guests and value...responses, in person and on telephone. + Operates the PBX equipment by accepting incoming calls, assisting outgoing calls,… more
- Sage Hospitality Group (Portland, OR)
- …us?** the Nines, A Luxury Collection Hotel, Portland is seeking a **Front Desk Agent ** to join their renowned team. The perfect candidate is passionate about ... service and creating indigenous experiences for each guest! **Poised...responses, in person and on telephone. + Operates the PBX equipment by accepting incoming calls, assisting outgoing calls,… more
- Hilton (Las Vegas, NV)
- …and external calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?** As a Telephone ... calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing… more