- Insight Global (East Brunswick, NJ)
- Job Description Insight Global is looking for a IT Service Management ( ITSM ) analyst to support a large Public Sector account. You will be responsible for ... Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 5 Years Hands on Service Now Experience - Understanding of ITSM - Working… more
- Georgia Systems Operations (Tucker, GA)
- …the best places to work by Georgia Trend magazine. Summary: The Information Technology Service Management ( ITSM ) Analyst is responsible for providing ITSM ... service requests, problems, changes, releases, and projects. + Analyst III: + 7+ years of ITSM ...+ Analyst III: + 7+ years of ITSM experience including service desk management, asset… more
- Insight Global (Chicago, IL)
- Job Description In this role, you will serve as a part of an IT Service Management ( ITSM ) team in a highly regulated environment supporting the this Chicago ... based Federal bank. The Sr. Business Analyst would lead and manage the IT Change Management...ensure adherence or acceptance. This role will be supporting ITSM as a practice where they are IT Change… more
- Sierra Nevada Company, LLC (Lone Tree, CO)
- …results-driven, team-oriented IT process expert? This is the opportunity for you! As a ITSM Process Manager, you will drive IT Service Management maturity at ... road map. + Drive maturity, as needed, across the agreed ITSM processes. + Work with service owners to understand their needs and translate them into ServiceNow… more
- MIT Lincoln Laboratory (Lexington, MA)
- … delivery. The Senior Business Analyst will be part of the IT Service Management ( ITSM ) team within Client Services, focusing on gathering and defining clear ... Position Description The Senior Business Analyst plays a critical role in driving the...a critical role in driving the success of IT Service Management ( ITSM ) by leveraging data-driven insights,… more
- Trinity Health (Novi, MI)
- …more ITSM processes. + In the spirit of Continuous Service Improvement (CSI), identifies, escalates and coordinates the implementation of prioritized remediation ... Full time **Shift:** Day Shift **Description:** **POSITION PURPOSE** The Senior Analyst works with all departments within Information Services and its customers… more
- Arrow Electronics (MT)
- **Position:** IT Service Tools & Platforms Analyst **Job Description:** We are looking for a detail-oriented and proactive IT Service Tools & Platforms ... and needs. + Document detailed business and functional requirements for enhancements in ITSM and service delivery tools. + Collaborate with IT and vendors… more
- Insight Global (Chesterfield, VA)
- …a seasoned Senior Business Analyst to join our team and support an ITSM project. The ideal candidate will have extensive experience in documentation and be adept ... setting up a general knowledge base to support the ITSM initiative. The pay range for this role is...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- SAIC (Reston, VA)
- …improvements. **Job Responsibilities:** + Support the planning, design, and implementation of ITSM Request Fulfillment and Service Catalog processes to meet ... information systems, or related field **Required Experience:** + Working knowledge of the Service Management workflows and ITSM processes + Knowledge of ITIL… more
- Nuvance Health (Danbury, CT)
- *Description* *Purpose:* The IT Service Desk Analyst I's primary function is to provide first level customer support to Nuvance Health users, including medical ... locations. In addition to answering incoming calls and creating service incident in ITSM (provide service...first time where possible with remote control. The IT Service Desk Analyst I is also required… more
- Insight Global (San Francisco, CA)
- Job Description An international law firm spanning across the US/Europe/Asia is looking for a Service Desk Analyst to join their 365, 24x7 Level 2 Service ... for Giving Back, and Best Workplaces for Parents. The Service Desk analyst will serve as the...workshops, as well as weekly Team training sessions. -Utilize ITSM ticketing system (such as ServiceNow) to classify, prioritize… more
- HCA Healthcare (Nashville, TN)
- …**Introduction** Do you have the career opportunities as a Senior Product Analyst you want with your current employer? We have an exciting opportunity ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...Do you want to work as a Senior Product Analyst where your passion for creating positive patient interactions… more
- SAIC (Reston, VA)
- …mission excellence on programs of national importance. SAIC is seeking an ITIL Service Performance Management Analyst to design, execute, and interpret past and ... to identify trends, reconcile inconsistencies, and make recommendations to improve IT Service Delivery. This includes active analysis of the traditional ITSM … more
- DISH Network (Englewood, CO)
- …Analyst to join our corporate IT Operations team within DISH IT's IT Service Management ( ITSM ) organization. This role requires a proactive approach to ... **Constant Service Improvement:** Proactively address problems to maintain high service quality, integrating with other ITSM operations to prevent… more
- Binghamton University (Binghamton, NY)
- …On: Tue Nov 26 2024 Job Description: Budget Title: Lead Programmer/ Analyst (SL-3) Salary: Commensurate with experience Binghamton University's Information Technology ... and peripheral support to the Binghamton University community. The Technical Support Analyst must be able to work independently of direct supervision with a… more
- SAIC (Washington, DC)
- **Description** SAIC currently seeking a Configuration Analyst with strong knowledge of ServiceNow CMDB and Discovery. Must have the ability to manage and control ... develop and maintain applications such as ServiceNow HAM, SAM, ITSM , ITAM, and ITOM as well as creating custom...verbal and written + Understanding of ServiceNow Discovery and Service Mapping tools + Solution Oriented mind set &… more
- Robert Half Technology (Lena, WI)
- …Must have experience with ITSM Tools * Familiarity with BMC Remedy IT Service Management Suite * Experience with ServiceNow ITSM is required * Proficient in ... Description We are actively recruiting for a Desktop Support Analyst based in Milwaukee, Wisconsin. This role offers a contract to permanent employment opportunity,… more
- Arrow Electronics (MD)
- **Position:** Customer Engagement Analyst **Job Description:** We are looking for a dedicated and results-oriented Customer Engagement Analyst to enhance our ... standardized workflows for ticket creation, escalation, and resolution, aligning with ITSM best practices. **Process Analysis & Improvement** + Analyze existing… more
- Choice Hotels (Scottsdale, AZ)
- …Analyst 2. The Change Analyst 2 is a key contributor on the Service Management team who makes an impact by governing and overseeing the IT Change Management ... environment. This position is an integral member of the Service Management team which is part of the larger...part of the larger Risk Management organization. The Change Analyst 2 evaluates change requests that will impact the… more
- Cleveland Clinic (Cleveland, OH)
- IT Lead Process Analyst Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. You will work ... all activities are carried out as required throughout the service lifecycle consistently across different IT teams + Act...roles for executing the process. + Coordinate directly with ITSM tool team to ensure process automation and tool… more