- Merck & Co. (NC)
- …Medical Scientific Director specific therapeutic area.ResearchUpon request from Global Center for Scientific Affairs (GCSA),Initiates discussions with SLs and/or ... model for creating, leading, and retaining a diverse and inclusive workforce .Required Qualifications, Skills, & Experience Minimum education required: PhD, PharmD,… more
- American Homes 4 Rent (Las Vegas, NV)
- …Communications, or related field is preferred. + Experience in Contact Center , Workforce Management , Customer Service , or related field is preferred. + ... Management Specialist We are seeking a dedicated Workforce Management Specialist to support our Contact Center department. This role involves monitoring… more
- Wells Fargo (Charlotte, NC)
- …Fargo is seeking a Senior Lead Business Execution Consultant to drive strategies for Contact Center Workforce Management Tools as Product Owner. This role is ... intention map. + Drive key aspects of a Contact Center as a Service migration currently in...+ Strong demonstrated experience with contact centers and contact center workforce management programs +… more
- Stanford Health Care (Newark, CA)
- …(ie, Avaya, CMS, Simon, WFM, etc.) + Experience and skill in workforce optimization management + Strong problem-solving/decision-making skills + Proven ability ... **This is a Stanford Health Care job.** **A Brief Overview** Supports the Workforce Optimization Manager and ECC Operations in managing workforce planning… more
- V2X (Springfield, VA)
- …located in the National Capital Region (NCR). Support includes program management , workforce and security support services, logistics, environmental and ... occupational health, project management , operations, maintenance, repair, grounds maintenance and custodial services...Responsibilities V2X is seeking a fully qualified and experienced Workforce Support Center Manager (WSCM) to support… more
- Vanderbilt University Medical Center (Lebanon, TN)
- …services or coordination with outside facilities or providers. . The VUMC Regional Cancer Center is in need of a **Patient Service Specialist** to join the ... **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care,… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... for on-site external visitors. + Serving as a member of VICTR's Space Management program. + Submitting building maintenance tickets as requested. + Tracking expenses… more
- Central Maine Medical Center (Auburn, ME)
- …protocols at the community level in partnership with health system Emergency Management following FEMA guidelines * Promotes a service -oriented team approach ... matters o Promotes and maintains effective communication among staff, providers and management o Demonstrates exceptional customer service in a highly stressful… more
- Extra Space Storage (Midvale, UT)
- …with Aspect and InContact systems. Qualifications . 5+ years of leadership experience in workforce management within a call center environment. . 4-year ... not open to fully remote workers.** ** ** The Workforce Manager supports a 350-500 seat contact center...Management . Lead and develop a team of workforce schedulers and a workforce management… more
- Albany Medical Center (Albany, NY)
- …and provider expectations. Significant attention to daily metrics related to call center management ; ensuring necessary staffing and process modifications are ... position is responsible for the daily operations of the Pre- Service functions of the Patient Engagement Center ...made to ensure key performance indicators for pre- service revenue cycle best practice are met. … more
- Central Maine Medical Center (Topsham, ME)
- …the champion of the patient experience + Engage patients utilizing exceptional customer service practices in alignment with the Five Must Haves; + Greet people with ... within the required time frame. Takes appropriate action to recover from a service difficulty, ensuring that the necessary action is taken to affect a prompt… more
- Interstate Waste Services, Inc. (Teaneck, NJ)
- …degree + Expert knowledge of call center technology, including call routing, workforce management , and call center telephony required. + 5+ years ... needs are met across all markets, and consistently achieving service level goals by efficient headcount management ....Center Operations. + Responsible for ensuring all staffing workforce plans are in place for the leadership team… more
- Central Maine Medical Center (Auburn, ME)
- …eligible for licensure + Knowledge of nursing in an ambulatory surgery center setting with emphasis on surgical risk factors, patient pre-intra-and post-operative ... physicians, supervisors and other staff + Skill in time management , prioritizing and medical care coordination + Ability to...excel as part of a team + Excellent customer service skills + Proficient computer skills Primary Responsibilities: +… more
- Hackensack Meridian Health (Edison, NJ)
- …mission to transform healthcare and serve as a leader of positive change. As a ** Workforce Management (WFM) Real Time Analyst,** you will utilize workforce ... all SLAs are met. Evaluate facts surrounding schedule adherence, scheduling and workforce management functions including operational situations which can impact… more
- Robert Half Accountemps (Minnetonka, MN)
- Description We are seeking a Workforce Management Analyst to join our team based in Minnetonka, Minnesota. This role involves developing and justifying volume ... forecasts within operational budgets, and reconciling these forecasts within a workforce management model. This opportunity offers a contract-to-permanent… more
- US Army Corps of Engineers (St. Louis, MO)
- …Corporate Board, and district staff principles on matters relating to civilian workforce management . This position is eligible for regular and/or recurring ... Executive Order (EO) 12721 Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (EO)… more
- Chewy (Richardson, TX)
- …administration, finance, or statistics. + In Lieu of degree, minimum 3+ years call center Workforce Management experience in contact centers. + Hands-on ... **Our Opportunity:** As a Workforce Management (WFM) Scheduling Sr Analyst...performance activities/defects to related teams, operations through senior contact center leadership. + Provide guidance and support to junior… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... programs in patient care, education, and research. **Organization:** Breast Center **Job Summary:** Coordinates and supports individual patients and families… more
- Albany Medical Center (Albany, NY)
- …consultant, and leader in collaboration with members of the Hospital, the Center , and the community. * Supports preceptors in developing orientation programs for ... principles of conflict resolution and promote consensus building.* Represents Case Management /Social Work at organizational committee meetings as directed* Serves as… more
- Vanderbilt University Medical Center (Nashville, TN)
- **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, ... Hours** Mon - Fri 8:00 AM to 5:00 PM **Department Summary** The Osher Center at VUMC exists to provide relationship centered care in a healing environment. We… more
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