- ManpowerGroup (Columbus, OH)
- **Finance Systems Service Delivery Manager** Columbus OH In-Office / On-Site **Purpose of Role:** The Finance Systems Service Delivery Manager reports to ... IT service providers to ensure seamless end-to-end service delivery . The ideal candidate will be...lead the development of a strategy for exceptional service capabilities and ensure this strategy is effectively communicated… more
- Serco (Herndon, VA)
- **Position Description** Serco Inc. is seeking a **Mid-Level IT Service Delivery Manager** with a strong technical foundation and exceptional communication ... The ideal candidate will bring practical experience in IT service delivery and technical development, enabling them...security requirements. + Working with the Project Management Office, lead the delivery of IT services and… more
- Palo Alto Networks (Atlanta, GA)
- …are empowered to push boundaries and help us all evolve, together. **_Your Career_** As a Service Delivery Leader , you will be the Voice of the Customer, ... adoption and consumption across the Palo Alto Networks' Security platform. The Service Delivery Leader partners with a team of services professionals working… more
- Capgemini (Reno, NV)
- **Location:** **Reno, NV (must be local or relocation required)** The SAP Service Delivery Manager will be responsible for overseeing the delivery of SAP ... understanding of SAP systems and processes. **Key Responsibilities:** + Lead and oversee the delivery of IT...solid relationships and addressing concerns or issues. + Monitor service delivery performance, track key performance indicators… more
- Leidos (Edwards, CA)
- …seeking a dynamic, mission centric leader to join our organization as a Customer Service Delivery Manager (CSDM) in support of our NASA customer. This is an ... **Description** Are you a strategic leader ? Thrive in a highly complex enterprise matrixed...high level of customer satisfaction. **Primary Responsibilities:** The Customer Service Delivery Manager is responsible for the… more
- Invenergy (Chicago, IL)
- …3-day posting window. Job Description About the Position The Manager, Service Delivery is will serve as the lead in facilitating the identification, ... actively contribute to the success of the overall IT Service Delivery program and provide tactical/operational direction...the oversight of the technical components of the Managed Service relationship with application vendors + Lead … more
- CGI Technologies and Solutions, Inc. (Los Angeles, CA)
- **Director - Service Delivery /Client Account Management & Business Dev. (Public Sector)** **Category:** Leadership and Management Roles **Main location:** United ... . **Position Description:** We are seeking a Director - Service Delivery /Client Account Management & Business Development (Public… more
- Conduent (Hamilton, NJ)
- …individuality is noticed and valued every day. The **Medicaid Service Delivery Director** is a strategic leader responsible for overseeing the effective ... service excellence, operational efficiency, and customer satisfaction. The Medicaid Service Delivery Director plays a critical role in aligning service … more
- Deloitte (Columbus, OH)
- Solution Architect: ServiceNow HR Service Delivery Role Overview: As a ServiceNow HRSD Solution Architect , you will play a critical role in implementing and ... optimizing Human Resource Service Delivery (HRSD) solutions, with a particular...and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on… more
- Insight Global (Beverly Hills, CA)
- …JAMF (with Zendesk experience preferred), they are responsible for ensuring efficient service delivery focused on SLAs, resolving high-severity issues, and ... to manage escalations and drive continuous improvement in IT service delivery . This position is based in...(SLAs) and Operational Level Agreements (OLAs). Team Management: o Lead , mentor, and develop the service desk… more
- Burlington (Edgewater Park, NJ)
- …Service Request management. + Demonstrated ability to lead and manage IT Service Desk and Service Delivery teams across multiple locations, ensuring ... Park NJ US 08010 **Overview** As Director of IT Service Delivery / Service Management, which is... Delivery ** + Responsible for all aspects of Service Management + Design, implement and lead … more
- BD (Becton, Dickinson and Company) (San Antonio, TX)
- **Job Description Summary** This position reports to the HR Service Delivery Senior Manager for the Americas HR Service Delivery Team and the purpose of ... possible** with us. This position reports to the HR Service Delivery Senior Manager for the Americas...recommend and monitor implementation of continuous improvement solutions to service enhancement opportunities + Lead or participate… more
- TekSynap (Reston, VA)
- …utilizing Agile development, DevOps, and knowledge + ITIL **Overview** We are seeking a Service Delivery Lead to join our team supportingODNI HALO. TekSynap ... & Qualifications** **RESPONSIBILITIES** + Establish, refine, and oversee IT service delivery to internal and external customers. + Ensure that policies… more
- M&T Bank (Wilmington, DE)
- …strategic leadership of multiple departments within the Global Capital Markets (GCM) Service Delivery team supporting the administrative activities for the GCM ... resources, administration and relationship management. Fosters the strategic direction of the Service Delivery support model through collaboration with heads of… more
- HUB International (Chicago, IL)
- …third-party vendors and internal service and support teams to ensure seamless service delivery . + Lead the incident and problem management processes ... management office (SMO) and is responsible for the delivery and performance of operational services. The _Director of...quality and customer satisfaction. The Director will embody and lead a culture of service , quality, risk… more
- Komatsu (Tucson, AZ)
- …to think big, share ideas and be yourself. The Company Job Purpose The Director - IT Service Delivery will lead a team of Global IT professionals to ensure ... Director, IT Service Delivery Date: Jan 7, 2025...desk and business applications. This role requires a proactive leader with a strong technical background in IT support… more
- Stanford University (Stanford, CA)
- IT Infrastructure - (Cisco UCCE) Contact Center Service Delivery Analyst **Business Affairs: University IT (UIT), Stanford, California, United States** ... **JOB PURPOSE:** We are seeking a skilled Cisco UCCE Service Delivery and Tier 2 Support Analyst...partners to understand directions and priorities to assure the delivery of quality solutions. Serve as project leader… more
- ManTech (Stennis Space Center, MS)
- **ManTech** is seeking a motivated, career and customer-oriented **Senior Service Delivery Program Manager** to provide unparalleled support to our customer and ... Metropolitan area, Stennis, MS,** or **Chandler, AZ** . We are looking for a ** Service Delivery Program Manager** to oversee the execution of related and… more
- CompuCom (Alpharetta, GA)
- The Service Delivery Manager owns the ...and leadership skills. + Will be the site-level team lead , for the Service Provider resources. Their ... relationship for one or more customers. They will be directly accountable for all Delivery services (shared, remote and/or dedicated) and Delivery cost to the… more
- AireSpring (Clearwater, FL)
- …and connectivity solutions at competitive rates The successful leader will lead AireSpring's highly acclaimed Service Delivery team. In addition, ... analysis. This role is directly responsible for overseeing all aspects of Service Delivery operational activities, process optimization, resource management, and… more