- Accenture (Atlanta, GA)
- …The work Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for ... with software and technology partners to design & deliver Service -focused solutions Plans and estimates delivery work...technology transformation, with a focus on CCaaS or cloud-based contact center solutions. 4+ years of proven track record… more
- NTT America, Inc. (Trenton, NJ)
- …document review and management and control changes to standard operating procedures. Facilitate service delivery audits and assist in the implementation of audit ... recommendations. Track and analyze KPIs to evaluate service delivery performance and identify areas for...recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us (###@nttdata.com)… more
- NTT America, Inc. (Plano, TX)
- …NTT DATA is seeking to hire a Medicare Appeals Clinical Leader to lead service delivery engagements and improve end-to-end delivery of Medicare Appeals. ... forward-thinking organization, apply now. We are currently seeking a Delivery Senior Manager to join our team....quality. Collaborate with internal and external leadership on overall service delivery design and requirements for successful… more
- Capital One (Richmond, VA)
- Principal Project Manager - Card Planning & Delivery Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of ... a great place to work. As a Principal Project Manager on the Card Planning & Delivery ...for a position, and you require an accommodation, please contact Capital One Recruiting at ### or via email… more
- Banc of California (Los Angeles, CA)
- …groups, and more. TOGETHER WE WIN THE OPPORTUNITY The VP, Data Engineering and Delivery Manager role is a hands-on leader position responsible for overseeing the ... offers a broad range of loan and deposit products and services, with full- service branches throughout California and Denver, Colorado, as well as full-stack payment… more
- ServiceNow, Inc. (Santa Clara, CA)
- …fastest-growing Enterprise AI companies in the industry. As a Technical Program Manager , you will work with the product, implementation experts, both internal and ... early adopters. Your North Star: dramatically compress SDLC software delivery lifecycle leading to significantly faster time-to-first-meaningful-use, accelerate product… more
- Banc of California (Santa Ana, CA)
- …and more. TOGETHER WE WIN(R) **THE OPPORTUNITY** The VP, Data Engineering and Delivery Manager role is a hands-on leader position responsible for overseeing ... offers a broad range of loan and deposit products and services, with full- service branches throughout California and Denver, Colorado, as well as full-stack payment… more
- Valvoline Global (Lexington, KY)
- …who can work an_ **_in-office schedule (3 days per week)._** The **Senior Manager , Salesforce Delivery ** leads and is responsible for our Customer Experience ... and experiential interaction with our customers. They are a highly skilled and motivated manager leading our Enterprise CRM & Commerce Product "hub" Team. This is a… more
- PwC (Tampa, FL)
- …client engagements focused on contact center transformation Demonstrating consistent delivery of measurable improvements in customer service performance and ... 8 years of experience in consulting and/or industry roles within a customer service / contact center What Sets You Apart Master's Degree in Business Administration… more
- PwC (San Diego, CA)
- …reduce customer service costs, and increase operational efficiency. As a Manager you are responsible for leading teams and managing client accounts, focusing on ... implementing AI strategies Working closely with stakeholders Experience with Contact -Center-as-a- Service Understanding of conversational AI platforms Experience… more
- HNTB (Pittsburgh, PA)
- …a professional or technical discipline section in the design, development and delivery of project tasks while managing scope, budget, and quality control. This ... and mentoring and efficient, productive utilization of staff in providing high-quality service . The number of employees directly and indirectly supervised by the… more
- DXC Technology (Plano, TX)
- …Essential Job Functions: Oversees the day-to-day operations of the contact center operations Workforce Management team supporting multiple clients Leads ... and staffing recommendations that are accurate and always current to ensure service level commitments are achievable and aligned with financial forecasts for both… more
- Capgemini (Nashville, TN)
- …of a visa for employment authorization in the US by Capgemini. Job: Project Manager Organization: BSv Title: Service Delivery Director - BPO Services ... About the job you're considering Within each Centre, Service Delivery Director is responsible for...in these aspects to the local or remote Engagement Director/ Manager . In case of remote reporting relationship, he/she maintains… more
- EY (Alpharetta, GA)
- …you want it to go. Join EY and help to build a better working world. Service Delivery Center Manager - Financial Services Organization - QA Guidewire EY ... the financial services industry. This practice also has several Service Delivery Centers that are made up...you first for answers, so you'll be a high-profile contact when it comes to resolving complex issues. As… more
- SAP (Newtown Square, PA)
- …perform Primary contact for the customer regarding technology and cloud service delivery discussions. Run regular cadence with stakeholders at customer and ... customer resource capacity for innovation. THE ROLE As Technical Service Manager (TSM), we are looking for...TSM will work as a team with ECS internal service delivery to serve and delight our… more
- ADP (Louisville, KY)
- …and is the direct client contact for retirement plan services. The Client Service Manager is responsible for communicating with clients regarding service ... discussing the impact of select legislative requirements. The Client Service Manager ensures the delivery ...client satisfaction and client retention.. Act as the primary contact for retirement plans regarding day to day record… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- …continuous improvement initiatives, monitor performance metrics, and align service delivery with business objectives. **Major Responsibilities/Activities:** ... **Description** The IT Service Desk Manager is responsible for... service availability, and business impact. Manage end-to-end service delivery , including incident, request, change, and… more
- ITW (Des Plaines, IL)
- …Relationship Management Serve as principal contact for OEM customers for service inquiries, delivery status, pricing, order changes, and complaints. Maintain ... Job Description: Job Summary The Customer Service Manager leads the customer ...component clients. This role is responsible for ensuring exceptional service delivery , including order management, issue resolution,… more
- Applied Materials (Santa Clara, CA)
- …go. Learn more about our benefits (https://hrportal.ehr.com/applied/) . Senior Technical Program Manager - Service Business Unit Operations Applied Materials is ... new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips… more
- Hologic (Boston, MA)
- District Service Manager - Northeast Marlborough, MA, United States Boston, MA, United States Portsmouth, NH, United States The District Service Manager ... Hampshire, Vermont, and Massachusetts. This role ensures the highest standards of service delivery for medical device products, driving customer satisfaction,… more
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