- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Night Shift - Tuesday and Wednesday Days Off **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician** ... Academic, Clinical Faculty, and Staff of Stony Brook Medicine. The **IT Service Desk Technician** also provides direct support to our clinical nursing areas for… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day Shift - Sunday and Monday Days Off **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician** ... Academic, Clinical Faculty, and Staff of Stony Brook Medicine. The **IT Service Desk Technician** also provides direct support to our clinical nursing areas for… more
- NuAxis Innovations (San Francisco, CA)
- **Tier II Service Desk Specialist** Location **San Francisco, CA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... job, team, and community.We are currently seeking a talented and motivated ** Service Desk Specialist** for a Full Time position. **Job Summary:** The Service… more
- NuAxis Innovations (Washington, DC)
- **Tier I Service Desk Specialist** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... and community.We are currently seeking a talented and motivated **Tier I Service Desk Specialist** for a Full Time position. **Job Summary:** The Service… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- **Description** The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk . This role ensures the ... delivery of high-quality IT support services, manages a team of service desk analysts, and acts as the escalation point for complex or critical issues. The… more
- Wipfli LLP (Radnor, PA)
- …a professional home, Wipfli offers a career-defining opportunity. Responsibilities Role Summary The Service Desk Lead (Engineer II) is a pivotal member of our ... IT Service Desk team, responsible for managing day-to-day ticket queues, driving continuous improvement, and supporting service desk operations. This… more
- ERP International (Bohemia, NY)
- …( www.erpinternational.com ) is currently seeking a Full Time, On Site mid-level ** Service Desk Analysts** to support our Development Finance Corporation (DFC) ... Details and Tasks:** + Support and respond to tickets for ongoing complex Service Desk activities in ServiceNow for DFC IT infrastructure and Moblile devices. +… more
- Compass Minerals America Inc. (Overland Park, KS)
- …UK Visit compassminerals.com for more information about the company and its products. **Summary** The Service Desk Admin II will have a strong background in IT ... the duties and responsibilities at any time.)_** + Provide Tier 2 level service desk technical support for complex and advanced issues for our customers. + This… more
- Wipfli LLP (Siloam Springs, AR)
- …issues of low to moderate complexity. + Resolve s issues in accordance with Service Desk Procedures. + Develops and maintains general knowledge of major client ... department policies and procedures. Essential Responsibilities: + Provides excellent customer service support to firm clients for Wipfli supported hardware and… more
- Red River (Lexington, MA)
- …others; you seek to make those around you successful. Red River is seeking a Service Desk Technician II with an active Secret clearance to join our growing ... developing the organization's perception with the customer through exceptional customer service . Candidates must be energetic and focused with a strong motivation… more
- Wipfli LLP (Lincolnshire, IL)
- …policies and procedures. Essential Responsibilities : + Provide s excellent customer service support to firm clients for Wipfli supported hardware and software ... + Resolve s issues in accordance with Se rvice Desk Procedures . + Develop s and maintain s...of Helpdesk experienc e + Requires a strong customer service background + Prior computer system experience including Windows… more
- NuAxis Innovations (Washington, DC)
- …Resource application support experience preferred **Experience:** Two (2) + years of customer service experience. Service desk or call center experience ... **Call Center Analyst - HR Desk ** Location **Washington, DC** \# of openings **1**...**Job Summary:** We are currently seeking a Human Resources Service Center Analyst (HR - SCA) for a full-time… more
- BXP (Boston, MA)
- …analysis and ongoing improvements. Technology Implementations + Manage process, service , and technology improvement initiatives and assume ownership of ServiceNow ... and/or self-manage projects. + Demonstrated commitment to and proficiency in customer service culture. Exhibits and champions excellence in work habits and a… more
- Dona Ana County (Las Cruces, NM)
- …Provide second tier solutions to escalated issues and provide training and support to Service Desk and level 1 Computer Technicians. Focus on more complex issues ... 2. Create solutions to automate and streamline tasks used by the Service Desk with tools like PowerShell and Microsoft System Center Configuration Manager.… more
- Indorama Ventures (Dayton, TX)
- …behalf of call center agents, functioning as an essential component of the Service Desk to facilitate effective communication and issue resolution. - ... Manager) for device and app lifecycle (policy, compliance, Win32 packaging, Autopilot). - Service desk and ticketing: Operates within our service desk … more
- Lee Enterprises Inc (Davenport, IA)
- …support or service experience in a fast-paced environment Familiarity with Sales Force Service Desk Knowledge of BLOX CMS or BLOX Digital products is a plus ... Support Representative who shares our dedication to excellence in customer service . As a Customer Support Representative, your primary responsibility will be… more
- Somatus (Mclean, VA)
- …to existing processes to ensure that Knowledge Management guidelines are used between Service Desk , Incident, Problem & Change Management groups. Incident and ... well-being + Community engagement opportunities + And more! The Director, IT Service Operations will be responsible to develop, implement, and maintain the overall… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …is currently taking 10+ weeks. Day to day tasks include: - Handle Tier 1/2 Service Desk escalations through tickets, phone, or Teams. - Follow up on outstanding ... collaboratively with the Network Manager, Network Engineers, 3rd party Network Service Providers, Service Desk , and JMD customer components to provide… more
- Red River (Chantilly, VA)
- …as the **primary day-to-day contact for assigned clients** , working closely with ** Service Desk Leadership** , who oversees technical operations, and the ** ... performance against SLAs and KPIs in coordination with SDM and Service Desk Leadership. + Drive the creation and maintenance of client-specific runbooks,… more
- Alameda Health System (Oakland, CA)
- …addition to providing triage and troubleshooting assistance to the application customers and Service Desk staff. **DUTIES & ESSENTIAL JOB FUNCTIONS:** NOTE: The ... all problem reports and documents resolution in accordance with application and Service Desk triage policies, procedures, and Change Control processes. 8.… more
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