- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard ... incident response and contingency planning. Required Qualifications + Active TS security clearance and eligible for SCI and NATO...a degree. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work… more
- General Dynamics Information Technology (Washington, DC)
- …issues + Responsible for staff scheduling and coverage for the Service Desk hours 24/7/365 + Perform agent activities when necessary - handle customer ... a minimum of 4+ years' experience leading a Service Desk + Security Clearance Level: Active Top Secret + Certification: ITIL v3 or ITIL v4 Certification… more
- General Dynamics Information Technology (Washington, DC)
- …issues + Responsible for staff scheduling and coverage for the Service Desk hours 24/7/365 + Perform agent activities when necessary - handle customer ... Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret /SCI **Job Family:** Program Management **Skills:**...your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... be US citizens with an active Department of Defense Top Secret Clearance with SCI eligibility. This...software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met… more
- NANA Regional Corporation (Wright Patterson AFB, OH)
- …email, and folders as requested across NIPRNet, Cornerstone- Secret , and Cornerstone- Top Secret . + Acts as the trusted agent for all PKI revocations and ... outstanding professionals, apply today! **Responsibilities** **Job Responsibilities:** + Provides Service Desk support 24 hours a day...issuance. + Acts as the trusted agent for all SIPRNet token revocation and issuance. +… more
- Vexterra Group (Bethesda, MD)
- …Jenkins, Ansible, Salt, etc. * Knowledge of Atlassian software such as JIRA, JIRA Service Desk , Confluence, Bitbucket, HipChat, etc. * DoD 8570 IAT II ... include physical and virtualized environments * Set up administrator and service accounts, maintain system documentation, tune system performance, install system… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- … service in daily responsibilities. **Responsibilities** + Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Hilton (Indianapolis, IN)
- _Conrad Indianapolis_ is looking for a **Guest Service Agent ** to join the _Front Desk_ Team\! This is an amazing opportunity to grow your career in a Fortune ... \#LI\-CS2 **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Guest Service Agent \- Conrad Indianapolis_ **Location:** _null_ **Requisition… more
- UIC Government Services and the Bowhead Family of Companies (Nellis AFB, NV)
- …periodically SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security clearance at the Top Secret /SCI level. US Citizenship is a requirement for Top ... communications lines and equipment. + Serve as a Trusted Agent and/or personal identification number (PIN) control representative for...service to DoD end‐users. + Providing local help desk support to Joint Service Provider users… more
- Chenega Corporation (Alexandria, VA)
- …Support Technician** delivers IT services, and expertise to operate and maintain service desk functions; they support a ticketing system, provide operational ... break/fix, and troubleshooting support as required. **Responsibilities** + Maintain and update the service desk ticketing system where each request is assigned a… more