- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 2 Service Desk Analyst ** to join our team ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem ownership and promotes… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Enterprise Service Desk Analyst ** **Job Class: Information Technology Specialist 2 ** **Agency: Minnesota IT Services** + **Job ID** : ... + **Hiring Agency/Seniority Unit** : Minnesota IT Services + **Division/Unit** : Enterprise Service Desk / End User Support + **Work Shift/Work Hours** :… more
- General Dynamics Information Technology (Washington, DC)
- …work one of these weekly shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to ... **US Citizenship Required:** Yes **Job Description:** This position has 2 set weekly schedule options:** **Option 1: Midnight to...of our nation's capital. As a Service Desk Technician / Help Desk Analyst… more
- State of Massachusetts (Chelsea, MA)
- …seeking technical assistance within the End User Support Contact Center. The primary role of the* Service Desk Analyst *is to handle the processing of Tier 1 ... the Commonwealth of Massachusetts. EOTSS is seeking to hire*two ( 2 )** Service Desk Analysts*that will act... and problem resolution to all supported customers.If the Service Desk Analyst is unable… more
- Michigan State University (East Lansing, MI)
- Job postings IT Service Desk Analyst /...11A-8P, or 3P-12A. Training will take place for first 2 months Monday to Friday 8A-5P or 9A-6P. Schedule ... AP, Full Time (90-100%), Union, Remote-Friendly Working/Functional Title IT Service Desk Analyst Position Summary...11A-8P, or 3P-12A. Training will take place for first 2 months Monday to Friday 8A-5P or 9A-6P. Schedule… more
- CAI (Columbus, OH)
- …Number** R4278 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... requests. **Job Description** We are looking for a customer service -oriented ** Service Desk Analyst...**full-time** and **remote** . **This position is weekdays from 2 :00pm - 10:00pm EST.** **What You'll Do** + Provide… more
- Koniag Government Services (Pocatello, ID)
- …familiar with Service Desk operations to Perform Tier 1 and Tier 2 Service Desk Functions Technicians. Our ideal candidate is logical and proactive, ... **Kadiak, LLC,** a Koniag Government Services company **,** is seeking a Service Desk Functional Analyst with a Top-Secret clearance to support **Kadiak**… more
- Beth Israel Lahey Health (Charlestown, MA)
- …to find answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, ... accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests...GED required. --1-3 years related work experience required in 2 plus years of Service Desk… more
- SHI (Somerset, NJ)
- **Job Summary** The ASG Service Desk Analyst II will serve... 2 to 5 years working in a L2 Service Desk environment - preferably with a global ... M/F/Disability/Protected Veteran Status Refer a friend to this job (https://careers-shi.icims.com/jobs/17148/asg- service - desk - analyst -ii/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help finding the… more
- City and County of San Francisco (San Francisco, CA)
- Job Title: Service Desk Analyst City Job...a year-for-year basis (up to a maximum of two ( 2 ) years). One (1) year is equivalent to thirty (30) ... live and on-demand training. The Role The ideal candidate will have Service Desk or comparable customer service experience, with excellent communication… more
- GovCIO (Columbus, OH)
- **Overview** GovCIO is currently hiring for a Help Desk Analyst /IT Generalist (Remote) for a legacy application to support the Department of Veteran Affairs ... This position will be full-time and fully remote. **Responsibilities** The Help Desk Analyst /IT Generalist (Remote)performs daily activities that are vital to… more
- Doosan Bobcat (West Fargo, ND)
- Service Desk Analyst Co-op...Co-op (January - August 2025) Last Updated Date: Nov 2 , 2024 Location: West Fargo, ND, US Company: DDI ... affiliates all over the world. Location : West Fargo Job Information The Service Desk Analyst Co-op will provide support to Bobcat Dealers, Customers, or… more
- Air Comm Corporation (Westminster, CO)
- Help Desk Analyst Westminster, CO Apply Description At Signia Aerospace, the help desk analyst is responsible for handling all end user IT-related issues ... with care. The help desk analyst is to work with end...software and hardware issues . Document processes and maintaining service desk records . Prepare, implement, and… more
- Trinity Health (Livonia, MI)
- …their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various applications, password reset/unlocks, ... **Employment Type:** Full time **Shift:** **Description:** **At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square,… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... Support, Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret Clearance. Top Secret… more
- RKON (Chicago, IL)
- … we deliver to our customers. About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) professionals who are looking to elevate their ... Analyst (Tier 1), End User Engineering About us:...ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues) or service … more
- SHI (Austin, TX)
- …problem management related to the maintenance and support. The Help Desk Analyst will provide excellent customer service to SHI's employees and apply ... **Job Summary** The Help Desk Analyst 's purpose is to provide...to resolve technical issues. This position reports into the Service Desk Manager. This position is required… more
- Randstad US (Sarasota, FL)
- …summary: Our enterprise client has an immediate consulting opportunity for an experienced Level 2 Desktop Engineer/Help Desk Analyst to provide hands on and ... desktop help desk tech support analyst temp to...office in office Everyday, five days a week. The analyst will work with Service Now to...Desktop Support + Desktop Support + CITRIX + Help Desk ( 2 years of experience is required)… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central...a baccalaureate degree from an accredited college or university? 2 . Do you have an associate degree from an… more
- ASM Global (West Conshohocken, PA)
- POSITION: Help Desk Ticket Analyst DEPARTMENT: Information Technology (IT) REPORTS TO: Director, IT Systems and Support FLSA STATUS: Salaried/Exempt Job Summary ... role in ensuring the smooth operation of our help desk . You will be responsible for managing tickets, escalations...SLAs, providing guidance and support to ensure exceptional customer service . Your expertise in IT support will contribute to… more