- SHI (Austin, TX)
- …and the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 ... urgency, consistency, and are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin or New… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major Incident Notifications (MINs) to ... + High school diploma and three years of relevant IT service desk experience, OR an equivalent combination of education, training, and/or experience.… more
- HCA Healthcare (Tamarac, FL)
- …responding to end user desktop incidents and requests reported to the Service Desk . Technical Analyst II will also be responsible for mentoring, ... care like family! Jump-start your career as a(an) Technical Analyst II today with HCA Florida Woodmont...desktop equipment and software + Effectively works with customers, Service Desk and Technical Services personnel +… more
- Robert Half Technology (Wall, NJ)
- Description We are looking for a skilled Help Desk Analyst II to join our team in Wall, New Jersey. In this role, you will focus on providing reliable ... with software, hardware, and system configurations. * Manage and resolve service desk tickets, ensuring timely and accurate solutions. * Perform advanced… more
- Robert Half Technology (Madison, WI)
- Description We are looking for a dedicated Help Desk Analyst II to join our team in Madison, Wisconsin. In this role, you will provide essential technical ... users, addressing hardware, software, and network-related concerns. * Manage and resolve service desk tickets efficiently while ensuring timely updates to users.… more
- Robert Half Technology (Norcross, GA)
- Description We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide ... skills, and the ability to work collaboratively to deliver exceptional service . Responsibilities: * Monitor customer systems and environments using remote management… more
- Robert Half Technology (Chicago, IL)
- Description We are looking for a skilled part-time Help Desk Analyst II to join our team in Chicago, Illinois. This is an ongoing contract position, offering ... related to hardware, software, and network systems. * Troubleshoot and manage service desk tickets efficiently, ensuring timely resolution and communication with… more
- Robert Half Technology (Atlanta, GA)
- Description We are looking for an experienced Help Desk Analyst II to join our team in Atlanta, Georgia. In this role, you will be responsible for providing ... Microsoft Windows 10, and basic troubleshooting techniques. * Experience with service desk ticketing systems and customer service best practices. Technology… more
- Robert Half Technology (Woburn, MA)
- Description We are looking for a dedicated Help Desk Analyst II to join our team in Woburn, Massachusetts. In this role, you will provide exceptional ... with team members to identify and implement improvements in service delivery. * Educate users on best practices for...Minimum of 1 year of experience in a help desk or technical support role. * Proficiency in troubleshooting… more
- Robert Half Technology (Palmer, MA)
- Description We are looking for a skilled Help Desk Analyst II to join our team in Palmer, Massachusetts. This long-term contract position involves providing ... meet user needs. * Record and track incidents and service cases accurately in the ServiceNow database. * Provide...higher technical teams when necessary. * Respond promptly to service requests, analyzing the scope of support required and… more
- Robert Half Technology (Willow Grove, PA)
- …and acting as a liaison for the team to support career growth. * Audit service desk ticket queues to proactively address potential issues with delays in ... Requirements Active Directory, Microsoft Windows 10, Basic Troubleshooting, Microsoft Windows, Service Desk Tickets, Manage Services Technology Doesn't Change… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst , you will ... IT support team. + Vendor Coordination: Collaborate with third-party vendors and service providers to facilitate problem resolution and the procurement of hardware… more
- System One (Tulsa, OK)
- …driver's license and clear driving record The Job + Front-line Customer Service Representative + Provide end-user technical support on all hardware and software ... all time within the ticketing system (in real-time), ConnectWise Manage, and keep service tickets updated in real-time + Maintain backup systems to ensure all data… more
- Amazon (Austin, TX)
- …submissions from the service desk team - Conduct interviews for an open service desk analyst position - Prepare for an upcoming presentation on the ... Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst ** **Arlington, VA** Are you ready to enhance your skills and build your career in a rapidly evolving ... our nation. SecuriGence is seeking a **Tier 1 Help Desk Analyst ** to help contribute to our...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk … more
- MUFG (Tampa, FL)
- …our recruitment team will provide more details. **Job Summary** In this role, the Service Desk Tier 1 Technician will serve as the primary Point-Of-Contact for ... incident/request, providing thorough reporting as needed for escalation. The Service Desk Tier 1 Technician will also...laws (including (i) the San Francisco Fair Chance Ordinance, ( ii ) the City of Los Angeles' Fair Chance Initiative… more
- Insight Global (San Francisco, CA)
- Job Description The Service Desk Analyst provides front-line technical support to end-users, ensuring timely resolution of incidents and requests while ... delivering exceptional customer service . This role requires strong troubleshooting skills, effective communication,...for desktops and laptops. Escalate complex issues to Level II /III support teams as needed. Maintain accurate documentation in… more
- HCA Healthcare (Richmond, VA)
- …and integrity. We care like family! Jump-start your career as an EHR Support Analyst II today with Chippenham Hospital. **Benefits** Chippenham Hospital offers a ... location._** Come join our team as an EHR Support Analyst II . We care for our community!...resolve incidents or fulfill requests received from the division Service Desk or other division or facility… more
- Robert Half Technology (San Antonio, TX)
- Description We are looking for a skilled Help Desk Analyst to join our team in San Antonio, Texas. This Contract-to-permanent position is ideal for a proactive ... user experience. Responsibilities: * Provide Tier I and Tier II technical support, escalating complex issues when necessary. *...and environments. * Ability to manage and respond to service desk tickets effectively. * Knowledge of… more
- Insight Global (Beavercreek, OH)
- …Description An employer in the Dayton, Ohio, area is seeking a TS/SCI Cloud Help Desk Analyst . This individual will be responsible but not limited to the ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more