- Dexian - DISYS (Washington, DC)
- PMS-ES Helpdesk/Systems Analyst Job Description Notes:Long-term/Multi-year contractHybrid, onsite 3 days a week in Navy Yard, DC Must be a US citizen.20-30% helpdesk ... dutiesWorking with a custom applicationGood communication skills, good customer service skillsThis person does system administration and account administration-troubleshooting… more
- Rose International (Columbia, SC)
- …child support cases. Currently there are 60k+ registered users of this system.The Help Desk Analyst provides support for incident resolution and requests for the ... research, and resolution of incidents and requests. The Help Desk Analyst is responsible for collecting information...logs and/or updates all incidents and requests; engages other service desk resources, job aids, newsletter articles… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …optimize proactive notification of high impact operational issues.Monitor and oversee vendor Service Level Agreements and notify management when thresholds are ... File Transfer, Business Intelligence, dashboards, and database environments. Manage service providers activities to identify availability issues with outsourced and… more
- US Tech Solutions, Inc. (Bristol, CT)
- …These are entry level type roles and are not heavily technical. Basic entry level support desk experience. Straight out of college type people with up to 1 ... Technology rely on Support Center to provide incident ingest, Level 1 support, and incident management. The Support Center...adverse impact on business operations. . The Technical Support Analyst 1 Contractor (TA1C) is the first point of… more
- Careers Integrated Resources Inc (St. Paul, MN)
- …as Microsoft Teams and TelemedIQ, ensuring the smooth operation of contact centers and desk phones. Maintaining Service Level Agreements (SLAs) to ensure ... Job Title: Telecommunications Analyst Job Location: St. Paul, MN 55130- (100%...IP telephony voice communication systems, including softphones and PoE desk phones. This role encompasses managing day-to-day changes, onboarding,… more
- Tech Providers Inc. (Anderson, SC)
- … user support for incidents that require local resolution and cannot be resolved by the Service Desk . * Response to service desk request tickets and ... End User Services Analyst IIAnderson, SC -Onsite6+ month contractDuties: * Research,...management of all end-user devices and manage the stock level of spare equipment. Skills: * Windows Operating System… more
- Windstream (Atlanta, GA)
- …Your work will directly contribute to making Kinetic the most helpful internet service provider, ensuring our customers Internet better (TM) every day. About the ... Technical Assistance Center (BTAC). The BTAC provides first and second level operational support for Windstream's broadband customers. These data customers are… more
- Randstad US (Kingwood, TX)
- service desk analyst ( level 1). + kingwood , texas (remote) + posted july 1, 2024 **job details** summary + $19 - $20 per hour + contract + high school + ... category computer and mathematical occupations + reference1057056 job details job summary: The Service Desk Analyst ( Level 1) is the primary point of… more
- Doosan Bobcat (West Fargo, ND)
- …variety of Doosan affiliates all over the world. Job Information The Service Desk Analyst I provides Level 1 support for customers including Dealers, ... Service Desk Analyst I... Service Desk Analyst I Last Updated Date:...best practices to ensure Customer Satisfaction (CSAT), Quality, and Service Level Targets are met. Role &… more
- Taco Bell (Irvine, CA)
- …Do you love helping people? Are you a great troubleshooter? Staffmark is looking for Service Desk Analysts to work onsite at the Taco Bell corporate headquarters ... in the Restaurant Support Center Service Desk . This is a temp to...problems as well as hardware problems + Troubleshoot first level calls as volume dictates. + All troubleshooting is… more
- Randstad US (Irving, TX)
- level 1 service desk analyst . + irving , texas + posted august 16, 2024 **job details** summary + $19 - $20 per hour + contract + high school + category ... improvement. + Take escalation calls when required from the customers or standard analyst . qualifications: + Experience level : Experienced + Minimum 2 years of… more
- SAIC (VA)
- …is currently seeking an experienced, motivated, career and customer service -oriented Tier I Help Desk Analyst (Mid Level ) to join our team to begin an ... with network services, software systems engineering teams to restore service and/or identify and correct core problem. + Assignments...lieu of degree + Comprehensive knowledge in Information Technology service delivery + Must be a US Citizen +… more
- William C Brown Inc (Bowie, MD)
- …protected by law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data ... Resolve customer inquiries within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage activities to direct issues… more
- Saint-Gobain (Malvern, PA)
- …Saint Gobain Employees with day-to-day PC issues and provide support to the service desk .- The User & Site Support Analyst ( Level 2) will be responsible ... at the field locations. The User & Site Support Analyst ( Level 2) will be the first...and related hardware and software to deliver required desktop service levels. + Assess the need for and implement… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support ... **Req ID:** RQ179905 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...of our nation's capital. As a Service Desk Technician / Help Desk Analyst… more
- TEKsystems (New York, NY)
- …in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as ... In speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to resolution: * Receive, prioritize,… more
- TEKsystems (New York, NY)
- …in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as ... In speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to resolution: * Receive, prioritize,… more
- Leidos (Washington, DC)
- …with the ability to obtain a level 5 Public Trust clearance. As a Service Desk Analyst , you are expected to possess exceptional customer engagement, ... Solutions Operation is seeking a dynamic, mission-centric hands-on **Senior** ** Service Desk Analyst (Tier 3...as well as industry and vendors with a high level of professionalism, good judgment, and tact. + Ability… more
- MUFG (Tampa, FL)
- …and advance issues that extend beyond level 1 & 2 span of control. The Service Desk Data Analyst will also provide first contact support for all internal ... support). Other responsibilities include defining, maintaining, and reporting on service level agreement (SLA) compliance and metrics...used by our employees and our support organization. The Service Desk Data Analyst is… more
- Indigo IT, LLC (Athens, GA)
- Service Desk Analyst Athens, GA- Hybrid...a high level of efficiency and support. The Service Desk Analyst shall follow standard ... all calls related to technical issues, incidents, and how-to requests. The Service Desk Analyst shall be responsible for fulfilling user requests, resolving… more
