- GovCIO (Columbus, OH)
- **Overview** GovCIO is currently hiring for a Help Desk Analyst /IT Generalist ( Remote ) for a legacy application to support the Department of Veteran Affairs ... (VA). This position will be full-time and fully remote . **Responsibilities** The Help Desk Analyst...from gathered and logged metrics for content requests, Customer Service support, and/or web analytics. + Manage and track… more
- ICF (Reston, VA)
- …is a rapidly growing, entrepreneurial, technology department, seeking a **ServiceNow Help Desk Analyst ,** **with a Secret Clearance** to support upcoming needs ... **Must be local to Maryland, DC, and Virginia Areas-currently remote , but within commuting distance of DC.** ICF's Data...this role, you will** + Act as a ServiceNow Analyst , focusing on supporting and enhancing scoped applications within… more
- TEKsystems (Farmington Hills, MI)
- Description: The IT Service Desk Analyst will provide on-site and remote support for employees, including maintenance, installation, troubleshooting of ... to remediate issues and strive to provide a positive Service Desk experience. Skills: Help desk.... Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery… more
- Michigan State University (East Lansing, MI)
- …Professionals- AP, Full Time (90-100%), Union, Remote -Friendly Working/Functional Title IT Service Desk Analyst Position Summary The MSU IT ... Job postings IT Service Desk Analyst /...its East Lansing campus. The position is currently considered remote -friendly, but staff may also be required to be… more
- CAI (Columbus, OH)
- …**Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving requests ... looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide...email, or chat. This position will be **full-time** and ** remote ** . **What You'll Do** + Provide General IT… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Enterprise Service Desk Analyst ** **Job Class: Information Technology Specialist 2** **Agency: Minnesota IT Services** + **Job ID** : 82136 ... Unit** : Minnesota IT Services + **Division/Unit** : Enterprise Service Desk / End User Support +...years of IT related experience. Experience must include: + Remote technical support, customer service , ticketing systems,… more
- Beth Israel Lahey Health (Charlestown, MA)
- …to find answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, ... positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require elevated… more
- Ensign-Bickford Aerospace and Defense (Moorpark, CA)
- …diverse and dedicated employees who work together to achieve uncommon results. Job Description Service Desk Analyst I General Summary: As part of the ... EBI Global Service Desk , the Service Desk Analyst I will...and execute appropriate escalation of reported issues based on service standards + Utilize advanced remote support… more
- University of Washington (Seattle, WA)
- …**UW MEDICINE IT SERVICES** has an outstanding job opportunity for a ** SERVICE DESK ANALYST ** position. **WORK SCHEDULE** + 100% ... Job Location Detail: **Primary work location may be fully remote within the US or at the Safeco Plaza...support groups and UW Medicine enterprise to ensure ITS Service Desk is successful supporting customer needs,… more
- City and County of San Francisco (San Francisco, CA)
- Job Title: Service Desk Analyst City Job Classification: 1091 IT Operations Administrator I Appointment Type: Temporary Exempt (TEX) This position is ... guides, and live and on-demand training. The Role The ideal candidate will have Service Desk or comparable customer service experience, with excellent… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an **IT Service Desk Analyst ** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... navigating around application menus, or may be required to remote into customer's computer to fix an issue. In...computer to fix an issue. In other cases, the service desk analyst walks the… more
- SHI (Austin, TX)
- …problem management related to the maintenance and support. The Help Desk Analyst will provide excellent customer service to SHI's employees and apply ... **Job Summary** The Help Desk Analyst 's purpose is to provide...to resolve technical issues. This position reports into the Service Desk Manager. This position is required… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... Support, Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret Clearance. Top Secret… more
- Insight Global (Washington, DC)
- Job Description We are seeking a talented Service Desk Analyst to support a Federal program. The effort will focus on a wide range of IT services through ... national assets. Responsibilities include: Provide Tier 1 and Tier 2 Help Desk support to user community (phone, email or drive-by) Follow established processes,… more
- Kimley-Horn (Raleigh, NC)
- **Overview** Kimley-Horn is looking for an Service Desk Analyst to join our Raleigh, North Carolina (NC) office! This is not a remote position. ... and childcare resources. Share this job with a friend (https://careers-kimley-horn.icims.com/jobs/15370/ service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834442239) Share on social media… more
- Randstad US (Sarasota, FL)
- …client has an immediate consulting opportunity for an experienced Level 2 Desktop Engineer/Help Desk Analyst to provide hands on and phone support to corporate ... desktop help desk tech support analyst temp to perm. +...in office in office Everyday, five days a week. The analyst will work with Service Now to log… more
- Motion Recruitment Partners (Oklahoma City, OK)
- Help Desk Analyst Oklahoma City, Oklahoma **Open to Remote ** Contract $18.12/hr - $18.12/hr Our client is looking for a Help Desk Analyst for a ... solutions. + Acts as representative of technical services to customers. + Provides basic service desk support for issues and service requests related to… more
- TEKsystems (West Des Moines, IA)
- …contract end date. 12-24 months of previous technology experience in a similar Service Desk environment or equivalent experience. Required Skills: Taking inbound ... are assisting with encryption password and active directory passwords, remote access questions that may arise from a predominately...Devices such as iPhones and or Androids. Skills: Help desk support, Service desk , Troubleshooting,… more
- TEKsystems (West Des Moines, IA)
- … service ,Support,Help desk ,Windows 10,Active directory, Service ,Windows,Phone support,Ticketing system,Office 365,Technical support,Password reset, Remote ... qualification : 12+ months of previous technology experience in a similar Service Desk environment or equivalent experience. Required Skills: Taking inbound… more
- System One (Arlington, VA)
- …Green Card Required Technology Service is looking to hire a Tier-1 Help Desk Analyst to respond to phone, portal, email submitted Incident and Request ... has a Long-Term Contract position open for a Help Desk Analyst (Tier 1). Arlington, VA (100%...service skills, excellent communications skills and recent Help Desk experience. + ServiceNow ticketing system experience preferred, and… more
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