- Russell Tobin & Associates (Columbus, OH)
- …primary point of contact for users reaching out to the IT Service Desk . This role demands exceptional customer service skills, technical expertise, and ... What are we looking for in our Service Desk Agent? Our client -...records and actively contributing to process improvements. Key Responsibilities: Customer Service Excellence: Respond to incoming calls… more
- Aequor (Tampa, FL)
- …will be considered. Job Description: Job Summary As a member of the Specialty Service Desk , you will be responsible for delivering world class IT support ... Participate in application testing, upgrades and deployment, and internal Service Desk projects as needed. Adhere to...Bachelor's Degree. Basic understanding of ITIL Framework and IT Service Management. Excellent Customer service … more
- Hired by Matrix (Columbus, OH)
- … Agent is the first point of contact for the users who call our IT Service Desk . While providing the highest level of customer service , the Service ... financial institution? If so, our client is hiring a Service Desk Agent! What You'll Do: ...a timely fashion. Focused on providing best in class customer service , achieving high levels of first… more
- Converge Technology Solutions (Houston, TX)
- Job Summary:The Customer Service Desk Agent is responsible for providing quality and efficient customer service tocustomers through technical and ... service skills. Ability to manage one or more customer service or service desk function at a time. Advanced technical troubleshooting skills. Ability… more
- Creative Financial Staffing (Pittsburgh, PA)
- …will be the face of our company, responsible for providing excellent customer service and managing various front desk tasks. Your role will involve a ... Microsoft Office). Professional appearance and demeanor. Previous experience in a front desk or customer service role is a plus. Knowledge of tax-related… more
- Creative Financial Staffing (Worthington, OH)
- …mobile device, and application support to end-users. Responsibilities include customer service , incident management, issue resolution, system administration, ... inventory management, and documentation. Key Responsibilities: Provide Tier 1 and 2 support for hardware, software, and applications Troubleshoot and resolve network, connectivity, and cybersecurity issues Monitor systems, perform backups, and apply… more
- WEC Energy Group (Milwaukee, WI)
- …a mission that matters.We Energies, a subsidiary of WEC Energy Group, is seeking a IT Service Desk Rep Level II at our Milwaukee Public Service Building ... weekends and holidays (11p-7a). Job Summary The principle duties of the IT Service Desk Rep Level II, include; coordinating, documenting, assessing issue… more
- Dunhill Professional Search (Fort Belvoir, VA)
- …on all incidents. Combines acquired and demonstrated technical qualities with exceptional customer service in daily responsibilities.Attains a minimum of 85.5% ... and tracks incidents. Follows through to resolution within the customer Service Level requirement by taking notes...technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks… more
- Paladin, Inc (Dallas, TX)
- Job Title: Sr. Service Desk Engineer Work Location: Dallas, TX (onsite) Education/Experience Required: 5+ years of relevant technical support experience. Job ... Description: As a Service Desk Support Engineer, you will be...a wide range of technology issues while providing top-tier customer service to our end users. Responsibilities:… more
- Mindlance (Springfield, MA)
- …high-volume help desk call center environment Is responsible for providing exceptional customer service in a call center environment and technical support by ... Job Title: Help Desk Specialist Job Location: Springfield, MA Zip Code:...Possess strong written and oral communication skills Exhibits exceptional Customer Service soft skills Demonstrates strong problem… more
- Dexian - DISYS (Eagan, MN)
- Job Title: IT Service Desk SpecialistsLocation: 100% remote-Central time zone hoursDuration: 12-month contract to start but always chance to go longer or convert ... doing this for first month and then move to overnight after this.JOB OVERVIEWThe Service Desk Specialist is responsible for providing support to IT users via… more
- PrideStaff (Houston, TX)
- Job: Front Desk Receptionist Location: Houston, TX 77095 Pay: $15...have a pleasant personality, as this is also a customer service role. You should be able ... someone with a neat and professional appearance for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical… more
- Creative Financial Staffing (Bakersfield, CA)
- …self-starting, and is ready to start their career in IT. If you love customer service , are tech-savvy, and passionate about technical related assignments this ... Help Desk TechnicianWe are offering an exciting, fast-paced work...questions to determine nature of problem and help walk customer through problem-solving* Install, modify, and repair computer hardware*… more
- Paladin, Inc (New York, NY)
- …technology proficiency in all areas required (software/hardware implementation, networks), superior customer service and interaction skills. Working knowing of ... Paladin Consulting is currently hiring a Associate Lead Help Desk III to join our team working onsite at...with option to extend Education/Experience Required: 2-3 years Technical Service experience; previous customer facing experience Job… more
- Creative Financial Staffing (Houston, TX)
- …as well as Microsoft Office Suite and common software applications Excellent customer service skills Experience with SolarWinds products, such as SolarWinds ... Web Help Desk , SolarWinds Service Desk , and SolarWinds Dameware Remote Support #INJUN2024 #LI-RT1 #incfs2024 #ZRCFS more
- Creative Financial Staffing (Federal Heights, CO)
- …working in a technical support or help desk environment, enjoy providing great customer service , and want to be a part of a fast-growing company helping ... Specialist to be a great addition to their Help Desk customer support team. Here are a...Active Directory, LAN, WAN, and wireless networks. Provides excellent customer service . Strong communication and interpersonal skills.… more
- Creative Financial Staffing (Verona, WI)
- …working in a technical support or help desk environment, enjoy providing great customer service , and want to be a part of a fast-growing company helping ... Specialist to be a great addition to their Help Desk customer support team. Here are a...Active Directory, LAN, WAN, and wireless networks. Provides excellent customer service . Strong communication and interpersonal skills.… more
- Dexian - DISYS (Denver, CO)
- …at the City's Headquarters location.The immediate, primary focus is to augment the IT Service Desk and then assist with the large end user hardware replacement ... to explain technical terminology to non-technical end users.Strong interpersonal and customer service skills.Ability to communicate technical solutions with… more
- Expedite Technology Solutions, LLC (Salem, OR)
- The primary purpose of this position is to provide internal service desk support services. This includes the provisioning, setup, configuration, and continued ... laptops, mobile phones, peripherals, and software. This position is a customer service role, meaning that frequent user interaction is required to troubleshoot… more
- Beacon Hill Staffing Group, LLC (Washington, DC)
- …is required.A high school diploma is required.Basic MS Office Suite skills. Customer service oriented with high professionalism.Detail-oriented, organized with ... a consulting firm located in Washington, DC, is seeking a temporary Front Desk Receptionist to support their team through November!About the Job:Answer phones and… more
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