- Inframark, LLC (Katy, TX)
- … Personnel are key components of the IT Infrastructure Support Team. The Service Desk / Desktop Support Technician is responsible for providing ... business, resolving onsite and remote site service desk tickets. The Service Desk / Desktop Support Technician role is expected to ensure a high… more
- NuAxis Innovations (Washington, DC)
- …in an enterprise call center - help desk - service desk - desktop support operations, configuring, installing, troubleshooting, and maintaining MS ... ** Desktop Support Technician (HDDS-MDS)** Location **Washington,...with strategic solutions to recurring problems This IT Operations support role requires a service -oriented mentality, a… more
- Masonicare (Wallingford, CT)
- …as he/she will work interactively with Masonicare's network team. The IT Service Desk /Call Center and IT Desktop Support teams will be responsible for ... + Manage daily activities and responsibilities of the IT Service Desk /Call Center and Desktop Support Teams, inclusive of support schedule and work… more
- TEKsystems (Orlando, FL)
- …meetings to identify trending outages and permanent resolution. * Provides service desk and desktop support resolving issues related to hardware, ... environment * > 1 year of hands-on experience in Desktop Support and Software Support ...desk , troubleshoot, sql, application support , help desk , service desk , software deployment,… more
- MyFlorida (Tallahassee, FL)
- …accounts and determine necessity of inherited permissions. + Assist with the cross-training of service desk desktop support staff. + Perform other ... at all times in the interactions with customers. Enforce desktop support service level agreements...+ Log, track, route, escalate, and respond to all service requests using standard service desk… more
- Nuspire, LLC (Commerce Township, MI)
- … Agents are responsible for supporting Service Desk function for desktop and browser support . Agents collect information and apply initial triage to ... support issues for Nuspire clients and projects. Service Desk...access to Active Directory, Oracle databases and internal systems. Service Desk Agents support client… more
- Rochester Institute of Technology (Rochester, NY)
- …5 to 7 years' experience in a direct customer support role in an IT environment (ie. Service Desk , Desktop Support ) or 3-5 years of IT support at ... **9379BR** **Position Title:** Service Center Analyst III **Organization:** ITS RSC Operations...**Organization:** ITS RSC Operations **Job Responsibilities:** Responsibilities + Provide support for multiple departments with an emphasis on IT… more
- Brookfield Properties (Cleveland, OH)
- …ideal candidate will possess a deep understanding of infrastructure operations, service desk management, desktop support , and executive support ... Brookfield Properties: We are seeking a Director of IT Service Delivery to join the Brookfield Properties US Office...would love to meet you. The Director of IT Service Delivery will be a dynamic leader, championing the… more
- Koniag Government Services (Boise, ID)
- …Government Services** , a Koniag Government Services company, is looking for an NIFC Help Desk - Desktop Support Technician to join our growing team. The ... resolve onsite and remote tickets in accordance with the Service Level Agreements (SLA) These services include, but are...Microsoft Remote Desktop to provide remote customer support Utilize the Help Desk ticketing system… more
- Iron Mountain (Jessup, MD)
- … Operations Leadership Team + DS Global Business Teams + IT Service Desk and Desktop Support + IT App Support & Infrastructure Groups **Focus** ... **(Nature of interaction)** + Driving / delivering on support commitments + Improving Service Operations **Knowledge/Skills/Experience** + Extensive experience… more
- Dartmouth Health (Lebanon, NH)
- Overview Technical support professional who responds to escalated tickets as required via additional skills, knowledge, tools or authority. May resolve incidents ... training others on best practices and processes Responsibilities * Provides technical support to end users for complex applications, processes, and hardware issues.… more
- General Dynamics Information Technology (Washington, DC)
- …6C (T4) **Job Family:** Help Desk **Skills:** Customer Service ,Microsoft Office,Remote Desktops,Technical Support ,Troubleshooting **Experience:** 2 + years ... customer support problems, provides timely and professional Desktop support to users. You will be...Desk SOPs and Training manuals for Tier I/II support + Maintains a professional attitude and appearance providing… more
- Koniag Government Services (Boise, ID)
- …with the Service Level Agreements (SLA). **Team Lead Duties:** + Desktop Support Team performance management and evaluation. + Performance Metric Reporting ... Microsoft Remote Desktop to provide remote customer support Utilize the Help Desk ticketing system...performance of work under this task order. When the service provider receives inbound requests, they shall document all… more
- Randstad US (Bridgewater, NJ)
- windows 11 deployment/ desktop support . + bridgewater , new jersey + posted 4 days ago **job details** summary + $33 - $40 per hour + contract + associate degree ... support experience as well as solid experience providing desktop support . ServiceNow experience is desired and...accurately record, update and document requests using the IT service desk system To install and configure… more
- TEKsystems (Long Beach, CA)
- …office and job site locations. This position will work closely with our Service Desk provider and IT management to support a wide variety of hardware and ... Description: The IT Field Desktop Support Technician is IT's primary...team members. * Perform "root cause analysis" when the Service Desk escalates problems/tickets - ensure that… more
- Marriott Vacations Worldwide (Lahaina, HI)
- …and properties. The Associate Engineer Desktop Support manages incidences and service requests via the Service Desk incidence management and request ... plus benefits and perks!** **Job Summary** The Associate Engineer Desktop Support provides technical support ...Network Corporate Policies and Procedures are followed. + Update Service Desk tickets with information on tasks… more
- General Dynamics Information Technology (Washington, DC)
- …with daily duties for desktop and endpoint technicians + Continuous desktop support process development and improvement + Supports development of direct ... staff members + Ensure there is Desktop Support coverage 24X7X365 + Managing incidents by working with the rest of the IT operational organization, handling… more
- City of Columbus (Columbus, OH)
- …required; Transports information technology equipment from one City facility to another; May provide support for the technology service desk on an as-needed ... Desktop Support Technician (Vacancy) Print (https://www.governmentjobs.com/careers/columbusoh/jobs/newprint/4724277)...the duties that may be performed.) Responds to technology service desk trouble tickets to resolve personal… more
- Center For Health Information And Analysis (Boston, MA)
- …to ensure transparency in our healthcare system. By joining CHIA as the Azure Virtual Desktop Support Engineer, you'll become emersed into one of the largest and ... work remotely on others. Specifically, as the Azure Virtual Desktop Support Engineer, you will have the...of experience supporting Microsoft Operating Systems; preferably in a service desk environment with a help … more
- Robert Half Technology (Fond Du Lac, WI)
- Description Job Title: Desktop Support Level 2 Location: Fon Du Lac, WI Job Description: We are seeking a skilled Level 2 Desktop Support professional to ... understanding on this matter. Responsibilities: + Provide Level 2 desktop support for IT-related issues including hardware...devices, conference rooms, and related equipment. + Assist the Service Desk in resolving highly complex technical… more
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