- General Dynamics Information Technology (Colorado Springs, CO)
- …Trust/Other Required: None Job Family: Technical Support Services Skills: Communication,Customer Service , Help Desk Support Certifications: CompTIA - ... 1 + years of related experience US Citizenship Required: Yes Job Description: HELP DESK TECHNICIAN II hours: 0600-1400 days: Sun - Thurs Advance how our… more
- ASM Research, An Accenture Federal Services Company (Madison, WI)
- …Support Center Team Lead Certified a plus 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management ... maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. Seeks opportunities to improve… more
- EY (Raleigh, NC)
- … Analyst to support our growing team. Your key responsibilities Provide technical help desk support to customers calling the Service Support Desk (ie, ... all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of...wherever you want it to go. Join EY and help to build a better working world. From strategy… more
- Accenture (Arlington, VA)
- …necessary customer-specific knowledge. What you'll do: Provide IT Help Desk support to customers Jira service administration (Configure workflows, screens, ... as Jira to manage tasks What you'll need: 5 years of experience with customer service and Help Desk functions 5 years of experience with basic service … more
- Stony Brook University (Stony Brook, NY)
- …Technology or technical degree. **OR** + Two to four years experience in a Help Desk , Service Desk or technical support environment. + Knowledge of ... Information Technology or technical degree. + Three to five years experience in a Help Desk , Service Desk or technical support environment. + Experience… more
- Stony Brook University (Stony Brook, NY)
- …Technology or technical degree. **OR** + Two to four years experience in a Help Desk , Service Desk or technical support environment. + Knowledge of ... Information Technology or technical degree. + Three to five years experience in a Help Desk , Service Desk or technical support environment. + Experience… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …qualities with exceptional customer service in daily responsibilities. Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and ... issues, requests. As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- TEKsystems (Washington, DC)
- …from our offices' secure facilities as needed. Skills Help desk support, Help desk , Troubleshooting, Customer service , Service desk , Phone ... requests, python, pyspark, software platforms Top Skills Details Help desk support, Help desk ,Troubleshooting,Customer service , Service desk… more
- Robert Half (Willow Grove, PA)
- Description Key Responsibilities Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved within ... daily technical assistance. Facilitate detail oriented development of the help desk team by identifying training needs,...liaison for the team to support career growth. Audit service desk ticket queues to proactively address… more
- Robert Half (Brookfield, WI)
- Description We are looking for a dedicated Help Desk Analyst I to join our team in Brookfield, Wisconsin. In this Contract to permanent position, you will play a ... and working within a Windows environment. Responsibilities Deliver responsive and efficient help desk support to employees, addressing device and system-related… more
- System One (Washington, DC)
- Monitoring and Incident Response Team Member ( Help Desk ) 100% Remote (Must live in the Washington DC area) 6 Month Contract (Possibly Permanent) Compensation: ... weeks. Day to day tasks include: Handle Tier 1/2 Service Desk escalations through tickets, phone, or...outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically,… more
- CACI International (Fort George G Meade, MD)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... The Opportunity: - CACI is seeking a Tier 1 Help Desk Specialist to join our team...troubleshooting and incident management for support. Demonstrate sound customer service and telephone/ticket etiquette in responding to customer calls… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal ... candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality support across the organization. To join our… more
- General Dynamics Information Technology (Elkridge, MD)
- …US Citizenship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means ... operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help...IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library).… more
- Robert Half (Fort Lauderdale, FL)
- Description IT Help Desk Technician We are seeking an enthusiastic IT Help Desk Technician to join our growing technology team. This role is ideal for ... policies, security guidelines, and best practices Requirements Requirements 1-3 years of Help Desk or Technical Support experience (internships or school… more
- NuAxis Innovations (San Francisco, CA)
- …or later + Certifications in ITIL v3 Foundations + Help Desk Institute's HDA* certification + Customer Service Representative Certification **Knowledge ... **Tier II Service Desk Specialist** Location **San Francisco,...Certifications in ITIL v3 Foundations or Help Desk Institute's HDA* certification or Customer Service … more
- Robert Half (Madison, WI)
- Description We are looking for a dedicated Help Desk Analyst II to join our team in Madison, Wisconsin. In this role, you will provide essential technical ... addressing hardware, software, and network-related concerns. Manage and resolve service desk tickets efficiently while ensuring timely...- Minimum of three years of experience in a help desk or IT support role. Strong… more
- Cayuse Holdings (Columbia, SC)
- …Services, LLC LOCATION Remote SALARY: $15.00-$17.00 EMPLOYEE TYPE: Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within ... Overview JOB TITLE: Help Desk Agent CAYUSE COMPANY: Cayuse...Receives customer inquiries and fulfills requests, providing high-quality customer service in a professional, efficient, and timely manner. Operates… more
- Marriott (Arlington, VA)
- …Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the ... GED; 2 years experience in the guest services, front desk , or related professional area. OR 2-year degree from... goals to produce desired results. Strives to improve service performance. Observes staffing levels to ensure that guest… more
- Marriott (Los Angeles, CA)
- …Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the ... GED; 1 year experience in the guest services, front desk , or related professional area. OR 2-year degree from... goals to produce desired results. Strives to improve service performance. Observes staffing levels to ensure that guest… more
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