- ASM Research, An Accenture Federal Services Company (Madison, WI)
- …Support Center Team Lead Certified a plus 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management ... maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. Seeks opportunities to improve… more
- EY (Boston, MA)
- … Analyst to support our growing team. Your key responsibilities Provide technical help desk support to customers calling the Service Support Desk (ie, ... all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of...wherever you want it to go. Join EY and help to build a better working world. From strategy… more
- Accenture (Arlington, VA)
- …necessary customer-specific knowledge. What you'll do: Provide IT Help Desk support to customers Jira service administration (Configure workflows, screens, ... as Jira to manage tasks What you'll need: 5 years of experience with customer service and Help Desk functions 5 years of experience with basic service … more
- Stony Brook University (Stony Brook, NY)
- …Technology or technical degree. **OR** + Two to four years experience in a Help Desk , Service Desk or technical support environment. + Knowledge of ... Information Technology or technical degree. + Three to five years experience in a Help Desk , Service Desk or technical support environment. + Experience… more
- Stony Brook University (Stony Brook, NY)
- …Technology or technical degree. **OR** + Two to four years experience in a Help Desk , Service Desk or technical support environment. + Knowledge of ... Information Technology or technical degree. + Three to five years experience in a Help Desk , Service Desk or technical support environment. + Experience… more
- Robert Half (Willow Grove, PA)
- Description Key Responsibilities Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved within ... daily technical assistance. Facilitate detail oriented development of the help desk team by identifying training needs,...liaison for the team to support career growth. Audit service desk ticket queues to proactively address… more
- System One (Washington, DC)
- Monitoring and Incident Response Team Member ( Help Desk ) 100% Remote (Must live in the Washington DC area) 6 Month Contract (Possibly Permanent) Compensation: ... weeks. Day to day tasks include: Handle Tier 1/2 Service Desk escalations through tickets, phone, or...outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically,… more
- CACI International (Fort George G Meade, MD)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... The Opportunity: - CACI is seeking a Tier 1 Help Desk Specialist to join our team...troubleshooting and incident management for support. Demonstrate sound customer service and telephone/ticket etiquette in responding to customer calls… more
- General Dynamics Information Technology (Elkridge, MD)
- …US Citizenship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means ... operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help...IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library).… more
- Robert Half (Fort Lauderdale, FL)
- Description IT Help Desk Technician We are seeking an enthusiastic IT Help Desk Technician to join our growing technology team. This role is ideal for ... policies, security guidelines, and best practices Requirements Requirements 1-3 years of Help Desk or Technical Support experience (internships or school… more
- NuAxis Innovations (San Francisco, CA)
- …or later + Certifications in ITIL v3 Foundations + Help Desk Institute's HDA* certification + Customer Service Representative Certification **Knowledge ... **Tier II Service Desk Specialist** Location **San Francisco,...Certifications in ITIL v3 Foundations or Help Desk Institute's HDA* certification or Customer Service … more
- Marriott (Arlington, VA)
- …Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the ... GED; 2 years experience in the guest services, front desk , or related professional area. OR 2-year degree from... goals to produce desired results. Strives to improve service performance. Observes staffing levels to ensure that guest… more
- Marriott (Los Angeles, CA)
- …Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the ... GED; 1 year experience in the guest services, front desk , or related professional area. OR 2-year degree from... goals to produce desired results. Strives to improve service performance. Observes staffing levels to ensure that guest… more
- NuAxis Innovations (Washington, DC)
- **Tier I Service Desk Specialist** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... are currently seeking a talented and motivated **Tier I Service Desk Specialist** for a Full Time...Our technologists have always gone the extra mile to help our federal clients succeed. And over the years,… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- **Description** The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk . This role ensures the ... of high-quality IT support services, manages a team of service desk analysts, and acts as the...a supervisory or managerial role. + Strong knowledge of help desk software, ITSM frameworks (eg, ITIL),… more
- Robert Half (Lakewood, NJ)
- Description We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our Microsoft ... 365 system, and troubleshooting hardware and software issues. The Help Desk Manager will also be responsible for managing network configurations, enhancing email… more
- Robert Half (Woburn, MA)
- Description We are looking for a dedicated Help Desk Analyst II to join our team in Woburn, Massachusetts. In this role, you will provide exceptional technical ... with team members to identify and implement improvements in service delivery. Educate users on best practices for utilizing...- Minimum of 1 year of experience in a help desk or technical support role. Proficiency… more
- Marriott (San Antonio, TX)
- …basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out ... GED; 2 years experience in the guest services, front desk , or related professional area. OR 2-year degree from...with others. Supervises staffing levels to ensure that guest service , operational needs and financial objectives are met. Ensures… more
- Robert Half (Atlanta, GA)
- …This is a contract-to-permanent, onsite role based in the Metro Atlanta area. The Help Desk Technician provides frontline technical support to end users across ... strong communication, professionalism, and a customer-first mindset. Requirements 1+ years of help desk or IT support experience Basic understanding of… more
- NuAxis Innovations (Reno, NV)
- ** Help Desk Specialist** Location **Reno, NV** \#... Technician to support the US Fish and Wildlife Service (FWS) inReno, NV. This on-site role is part of ... NOW! We are currently seeking a talented and motivated ** Help Desk Technician** for a Full-Time position....desktop/laptop hardware and software. . Track and manage IT service tickets and escalate complex issues as needed. .… more
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