- ManpowerGroup (Norfolk, VA)
- …Operations** to join their team in **Norfolk, VA** . **Job Title: L1 Support for Service Desk and Helpdesk ** **Location: Norfolk, VA** **Contract on W2** ... Incident Logging and Tracking:** a) Log and track support incidents using the helpdesk ticketing system. b) Ensure all tickets are updated with accurate and detailed… more
- TEKsystems (Topeka, KS)
- … Desk operations. High School diploma and two years of demonstrated work experience on a Service Desk Skills: helpdesk , service desk Top Skills ... clear and concise directions. . Resolves a variety of Service Desk ticket problems with good judgment,...Details: helpdesk , service desk Additional Skills & Qualifications: Prefer CompTIA A+ or… more
- TEKsystems (West Bend, WI)
- …users. Appropriately determine when to escalate to the next level of support. Skills: A+ , Service Desk , helpdesk , troubleshoot , support, windows 10, ... Help desk support, Active directory, Servicenow Top Skills Details: A+ , Service Desk , helpdesk , troubleshoot , support,windows 10, Service desk… more
- Leidos (Ashburn, VA)
- …experience in lieu of degree + 5+ years of experience with End User Support operations ( Helpdesk , Service Desk , End User Support). + US Citizen + Must be ... program has an opening for a Tier 2 Help Desk Specialist supporting the CBP TPVS program in Ashburn,...duties will include: + Provide great and prompt customer service to CBP Officers by assisting them with IT-related… more
- General Dynamics Information Technology (Washington, DC)
- …Secret **Public Trust/Other Required:** None **Job Family:** SCA **Skills:** Problem Resolution, Service Desk (Inactive),Technical Helpdesk **Experience:** 5 ... as the first point of contact for IT problem resolutions for the DoS service desk . In this role, a typical day will include: + Collaborating with the Department… more
- Insight Global (Plano, TX)
- …https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 4+ years experience in a helpdesk / Service Desk role providing Mostly hands on ... ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by… more
- TEKsystems (Tulsa, OK)
- … desk tech who has 5+ year's of experience with over the phone support. Skills: Helpdesk support, Service desk , Customer service , Help desk , ... Troubleshooting, Windows 10, Active directory | Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.… more
- Robert Half Technology (Cedar Rapids, IA)
- Description We are offering a long-term contract employment opportunity for a Help Desk II in CEDAR RAPIDS, Iowa. The role will be focused on providing technical ... Minimum of 2 years of experience in a Help Desk or similar role * Proficient in MS Windows...* Working knowledge of Active Directory * Exceptional customer service skills and a strong ability to solve problems… more
- TEKsystems (Lexington, KY)
- …software, Desktop hardware, Printer support, Microsoft office, Network connectivity, Service desk , Hardware/software, Helpdesk troubleshooting, Hardware ... desk ,Hardware,Technical support,Office 365,Outlook,Imaging,Deployment,Troublesho Additional Skills & Qualifications: Customer service is huge, excellent communication, team player, and someone… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …Tier-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... Helpdesk , ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk... service requests. + Ensure the CAB and helpdesk operations are staffed and functional 24x7x365, meeting the… more
- City of New York (New York, NY)
- …performance of the helpdesk team, ensuring timely and accurate customer service . They recruit, train, and support help desk representatives and technicians. ... the NY metropolitan area, supervising a staff of eight helpdesk administrators. The Help Desk Manager manages...desk team and evaluate performance - Ensure customer service is timely and accurate on a daily basis… more
- Chenega Corporation (Albany, GA)
- …data technology capabilities, to ensure functional optimization in their business. The ** Helpdesk Specialist, Mid,** provides superior customer service and acts ... **Req ID:** 33774 **Summary** ** Helpdesk Specialist, Mid** **Albany, GA** Are you ready...or USMC TDM-Catalyst Platform. **Responsibilities** + Receive customer Help Desk phone calls and service requests for… more
- Xerox (Washington, DC)
- …by Associate I helpdesk employees. + Identified as technical and client service advanced support - provides day to day procedural and technical direction to ... Delivery Associate Helpdesk - Washington, DC **General Information** Press space...be resolved directly over the phone. + The Help Desk Associate will apply remote Service diagnostics… more
- Safran (Irving, TX)
- …development to enable continuing innovation. * Helps increase user satisfaction by improving service desk duties * Evaluates user inquiries and problems to ... Helpdesk -Desktop support Company : Safran Job field :...infrastructure. **Job Requirements** * Minimum: 1-2 years of Help Desk Support experience. * Advanced experience in troubleshooting computer… more
- Trinity Solar (Wall, NJ)
- …also escalate issues proactively when needed. Roles & Responsibilities + Create help desk tickets indicating the service requiring support. + Attempt to resolve ... Helpdesk Technician Job Details Job Location Wall NJ...Escalate tickets in some cases. + Receive customer help desk phone calls and service requests for… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …contact for troubleshooting hardware/software PC and printer problems. + Monitor industry standard service desk , including phone calls, email, and service ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department of Transportation...to develop templates based on user calls to the Service Desk Manager. Assist the Service… more
- Prestige Employee Administrators (Melville, NY)
- …(PEO) a plus. Skills and Personal Qualifications: + Working knowledge of IT Service Desk functions + Windows 11 general knowledge and provisioning. + ... Position Description: We are seeking a motivated Helpdesk Administrator to join our growing team. The...day-to-day operations of Prestige employees, their clients and our service offerings out of our Melville, NY location with… more
- SAIC (Fort Huachuca, AZ)
- …1 Helpdesk , onsite, at Ft Huachuca, AZ** to support the **US Army Enterprise Service Desk ** to troubleshoot and remedy any Tier 1 Helpdesk issues such ... as email access and computer problems within a high-volume service desk environment. **NOTE: This position will...more of related experience + Experience in a customer service or helpdesk role + Must be… more
- Insight Global (Warrendale, PA)
- …. Skills and Requirements Must Haves: 1+ year of Help Desk / Service Desk experience on the operational side ... Job Description The Tier II Helpdesk Technician will provide advanced technical support to...support and other IT team members to ensure seamless service We are a company committed to creating diverse… more
- Linchpin Solutions, Inc. (Aberdeen Proving Ground, MD)
- …with DoD trouble ticketing systems (GTMS/Remedy), troubleshooting methodologies, and service desk operations. Requirements Education & Certifications + ... SATCOM Tier 1 Helpdesk Technician Aberdeen Proving Ground, MD (http://maps.google.com/maps?q=6175+Guardian+Gateway+Aberdeen+Proving+Ground+MD+USA+21005) Job Type… more
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