- ManpowerGroup (Norfolk, VA)
- …Operations** to join their team in **Norfolk, VA** . **Job Title: L1 Support for Service Desk and Helpdesk ** **Location: Norfolk, VA** **Contract on W2** ... Incident Logging and Tracking:** a) Log and track support incidents using the helpdesk ticketing system. b) Ensure all tickets are updated with accurate and detailed… more
- TEKsystems (New York, NY)
- …* Identify problems for submission to problem management process Skills Service Desk , Help Desk , Helpdesk , Support, Troubleshooting, Customer service ... Help desk support Top Skills Details Service Desk , Help Desk , Helpdesk ,Support,Troubleshooting,Customer service ,Windows,Technical… more
- Leidos (Washington, DC)
- …SLA ( Service Level Agreement) management experience + Team management skills leading helpdesk / service desk teams + Customer- service oriented with a ... **Description** **Leidos has an exciting Service Desk and Incident Manager position...contractual Performance Work Statement and requirement documents + Provide helpdesk services and be the single point of contact… more
- HTC Global Services Inc (Troy, MI)
- …healthcare IT support role. ✅ Previous experience in one or more of the following: + IT helpdesk or service desk support + Technical call center or customer ... Term Disability Insurance, and a variety of other perks. SERVICE DESK - IT / HEALTHCARE -...IT technologies? Do you have previous technical support, IT helpdesk , or call center experience and want to take… more
- Insight Global (Richmond, VA)
- …ensuring that phones and emails are answered in a timely manner and Service Desk tickets are created and assigned to Helpdesk analysts as needed. The ... Helpdesk Analyst will possess excellent communication and customer service skills displayed though verbal and written communications. They will also have the… more
- Applied Technical Services, Inc. (Marietta, GA)
- …that we support and assist the HelpDesk Manager with reporting on Service Desk Operations. Using a combination of Abel Solutions' knowledgebase, internet ... Helpdesk personnel. + Investigate and resolve security risk service requests. Follow up with any client or external...accordance with company needs and technician interests. + Champion service desk policies and operational procedures. +… more
- The Institute for Family Health (New York, NY)
- …resolve problems in a reasonable time frame or escalate appropriately. + Monitor ManageEngine Service Desk for new service requests and action according to ... HELPDESK ANALYST II Job Details Level Experienced Job...of inventory. + Provide a thorough record in ManageEngine Service Desk of issues handled including all… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …Tier-II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... Helpdesk , ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk... service requests. + Ensure the CAB and helpdesk operations are staffed and functional 24x7x365, meeting the… more
- Xerox (Washington, DC)
- …by Associate I helpdesk employees. + Identified as technical and client service advanced support - provides day to day procedural and technical direction to ... Delivery Associate Helpdesk - Washington, DC **General Information** Press space...be resolved directly over the phone. + The Help Desk Associate will apply remote Service diagnostics… more
- Safran (Irving, TX)
- …development to enable continuing innovation. * Helps increase user satisfaction by improving service desk duties * Evaluates user inquiries and problems to ... Helpdesk -Desktop support Company : Safran Job field :...infrastructure. **Job Requirements** * Minimum: 1-2 years of Help Desk Support experience. * Advanced experience in troubleshooting computer… more
- Candela Corporation (Marlborough, MA)
- **Senior Helpdesk Specialist** Requisition Number **2728** Location **US - Marlborough, MA** State/Territory **Massachusetts** Candela is recognized globally for its ... they treat. **Overview** Candela is seeking a Senior Help Desk Specialist to provide Tier 1- Tier 3 advanced...a mixed platform environment as part of our global helpdesk team based in our Marlborough, Massachusetts office. The… more
- TEKsystems (Olathe, KS)
- …Windows 10, Troubleshooting Software, Active Directory, Office 365, Support, Help desk , Technical support, Customer service , Helpdesk troubleshooting, ... KS Client is looking for a help desk support technician to add to their service desk . The help desk technician is the first line of support for the … more
- GCyber (Arlington, VA)
- GCyber is seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to support a high profile DISA customer. As a Tier 2 Lead CAB Manager for Tech Control, you ... high levels of customer satisfaction. As a Tier 2 Helpdesk Lead CAB Manager for Tech Control, you will:...Develop and implement policies and procedures to ensure consistent service quality and operational efficiency. + Act as a… more
- TekSynap (Arlington, VA)
- …+ Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary Technical Control Facility ... to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center...knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert… more
- TEKsystems (Des Moines, IA)
- …special projects as assigned. * Other duties as assigned Skills Desktop Helpdesk , Troubleshooting, Windows10, Customer service , zendesk Top Skills Details ... Desktop Helpdesk ,Troubleshooting,Windows10,Customer service ,zendesk Additional Skills & Qualifications Looking for someone that is a go-getter and is proactive… more
- Insight Global (Vancouver, WA)
- Job Description Insight Global is looking for a Helpdesk Specialist for a client local to Vancouver, WA. As an IT helpdesk specialist, you will be a part of a ... responding to and resolving submitted work orders within the IT helpdesk queue. OTHER ESSENTIAL DUTIES: Configuring, troubleshooting, and supporting desktops,… more
- General Dynamics Information Technology (Elkridge, MD)
- …+ Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems Support,Systems Support ... Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …supporting a Maryland State client. These candidates will be providing the following duties: + Answer service desk calls and log each one into the IT service ... desk system (presently IBM Maximo). + Respond to emails in the service desk mailbox and log into the IT Service Desk system (presently IBM Maximo). +… more
- TEKsystems (Chattanooga, TN)
- …cad program, Help desk support, Help desk , Troubleshooting, Customer service , Service desk , Technical support, cad/cam, cam software, cad support, ... Top Skills Details cad software,cad program,Help desk support,Help desk ,Troubleshooting,Customer service , Service desk ,Technical support,cad/cam,cam… more
- Chenega Corporation (St. Louis, MO)
- … service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in St. Louis, MO **Responsibilities** + Assist in ... **Req ID:** 34954 **Summary** **Junior Helpdesk Specialist** **St. Louis, MO** Are you ready...route user support calls to the appropriate IT Help Desk . + Utilize Attempt First Call Resolution (FCR) for… more
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