- Leidos (Ashburn, VA)
- …in lieu of degree + 5 years of experience with End User Support operations ( Helpdesk , Service Desk , End User Support ). + Must currently possess an ... Sector within Leidos is seeking a Tier 2 Help Desk Specialist supporting the CBP TPVS program in Ashburn,...end users attain their mission. This is a hybrid support role in which telework is partially available and… more
- ManpowerGroup (Norfolk, VA)
- …to join their team in **Norfolk, VA** . **Job Title: L1 Support for Service Desk and Helpdesk ** **Location: Norfolk, VA** **Contract on W2** **Required ... **5) Incident Logging and Tracking:** a) Log and track support incidents using the helpdesk ticketing system.... support requests. **9) Performance Monitoring:** a) Monitor support metrics and KPIs to ensure high-quality service… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …work center support , receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... Helpdesk , ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk...Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD… more
- Safran (Irving, TX)
- …development to enable continuing innovation. * Helps increase user satisfaction by improving service desk duties * Evaluates user inquiries and problems to ... Helpdesk -Desktop support Company : Safran Job...infrastructure. **Job Requirements** * Minimum: 1-2 years of Help Desk Support experience. * Advanced experience in… more
- CUNY (New York, NY)
- …communications functions at a College or Unit. They work in technical support , applications development, operations, help desk , and similar environments, as ... full specification is available on our web site at http://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/ **CONTRACT TITLE** IT Support Assistant **FLSA**… more
- Chenega Corporation (Stafford, VA)
- …the application. **Responsibilities** + Receive customer Help Desk phone calls and service requests for support . + Provide direct production support ... and assigned group, and number of resolved instances. The ** Helpdesk Specialist, Mid** also provided smoke testing support...Jira and Confluence is preferred. + Experience providing Help Desk support to US military customers is… more
- Candela Corporation (Marlborough, MA)
- …guidelines. . Participates in meetings with fellow staff to get updates and discuss IT service or support -related matters. . Some shift work may be required, and ... **Senior Helpdesk Specialist** Requisition Number **2728** Location **US -...provide the highest levels of clinical, technical, and customer support and continue to build on the longstanding partnerships… more
- Xerox (Washington, DC)
- …by Associate I helpdesk employees. + Identified as technical and client service advanced support - provides day to day procedural and technical direction ... personal experience and solicited input of associates. + Provide service level agreement support to DCA employees...be resolved directly over the phone. + The Help Desk Associate will apply remote Service diagnostics… more
- GCyber (Crystal City, VA)
- GCyber is seeking a Senior Helpdesk Support Specialist, who will provide support across NIPR, SIPR, JWICS, and SAP domains. As the Senior Helpdesk ... travel to Naval Station Guantanamo Bay. As the Senior Helpdesk Support Specialist, you will: + Provide... Specialist, you will: + Provide comprehensive IT Help Desk support , including ticket submission, troubleshooting, and… more
- City of New York (New York, NY)
- …maintenance operations. RESPONSIBILITIES Selected candidate will be responsible for supervising held desk support staff, while reporting to the leadership in the ... The Division of Administration provides a wide range of support services throughout ACS to ensure all Divisions receive...Facilities Management is seeking a Director of the Facilities Helpdesk with strong customer service skills and… more
- TEKsystems (Fond Du Lac, WI)
- …technical areas. " Other help desk duties as assigned. Skills Help desk support , Troubleshooting, Customer service , Office 365, Active directory, ... a helpdesk role, corporate environment preferred. The Helpdesk Support Technician will be responsible for...Support , Service desk , Hardware, Technical support , Phone support… more
- TEKsystems (Ann Arbor, MI)
- …from Home One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team . Our client is looking for ... strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its enterprise environment...years of help desk experience (enterprise help desk experience preferred) -Experience with remote support … more
- Fujifilm (Mesa, AZ)
- …and services used throughout the semiconductor manufacturing process. **The Role** The Helpdesk Coordinator will coordinate the technical support staff on ... day-to-day operations of our ServiceNow help desk . They will support and coach team...+ Demonstrated problem-solving skills. + Prior experience establishing customer service standards, contributing to improving customer support ,… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA ... C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support . + Respond… more
- TEKsystems (Chattanooga, TN)
- …word processing software is necessary. Skills cad software, cad program, Help desk support , Help desk , Troubleshooting, Customer service , Service ... Top Skills' Details (Required) + helpdesk support skills, Utilizing active directory,...& Qualifications Day to day: responding to HD tickets ( service desk plus) working with end users… more
- Serco (Washington, DC)
- **Position Description** Are you a Helpdesk Support Specialist looking for a place where you can make an impact every day? We have an exciting opportunity ... assignment of account tokens. + All other facets of helpdesk support as required. Meet your Recruiter!...application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please… more
- TekSynap (Arlington, VA)
- …tasks related to the day-to-day operations of the Technical Control Facility Service Desk . + Provide Tier-II Work Center support to receive and log trouble ... the day-to-day operations of the Technical Control Facility (TCF) Service Desk , specifically focusing on Pentagon Primary...**REQUIRED QUALIFICATIONS** + Experience: + 5+ years with help desk support and operation in a DoD… more
- College of Mount Saint Vincent (Bronx, NY)
- …array of undergraduate and certificate programs serving non-traditional students. The IT Helpdesk Technician plays a vital role within the IT department, providing ... technological support through the University of Mount Saint Vincent's Computer Services Help Desk . This position involves working directly with users to address… more
- General Dynamics Information Technology (Elkridge, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems Support ,Systems ... Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting… more
- General Dynamics Information Technology (Elkridge, MD)
- …SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems Support ,Systems ... Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting… more
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