- State of Michigan (Lansing, MI)
- …computer software experience and software instruction training required + Two years of Service Desk / helpdesk support preferred, performing activities ... Service Desk Analyst Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4614223) Apply...channel between customers and SIS + Provides end user support and user access management + Assesses and manages… more
- TEKsystems (New York, NY)
- …of customer experience best practices Skills: Service Desk , Help Desk , Helpdesk , Support , Troubleshooting, Customer service , Windows, Technical ... desk support Top Skills Details: Service Desk , Help Desk , Helpdesk , Support ,Troubleshooting,Customer service ,Windows,Technical support… more
- TEKsystems (Pearl Harbor, HI)
- …towards one. Skills: Windows 10, Troubleshooting, Customer service , Windows, Technical support , Service desk , Helpdesk troubleshooting, Password ... Description: Our customer in search of a junior level service desk specialists to perform within password...reset, Office 365, Hardware, Desktop, Phone support , Ticketing system, Help desk support… more
- ManpowerGroup (Norfolk, VA)
- …to join their team in **Norfolk, VA** . **Job Title: L1 Support for Service Desk and Helpdesk ** **Location: Norfolk, VA** **Contract on W2** **Required ... **5) Incident Logging and Tracking:** a) Log and track support incidents using the helpdesk ticketing system.... support requests. **9) Performance Monitoring:** a) Monitor support metrics and KPIs to ensure high-quality service… more
- Red River (Arlington, VA)
- …Helpdesk Lead/CAB Manager is a critical role responsible for overseeing the help desk support operations and the Change Advisory Board (CAB) within a ... a minimum of 5 years of experience in help desk support and operation, as well as...Duties and Responsibilities:** + Lead and manage Tier 2 Helpdesk operations, providing day-to-day support by responding… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …work center support , receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier-III support as required for advanced ... Helpdesk , ensuring efficient handling of trouble tickets and service requests. + Ensure the CAB and helpdesk...Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD… more
- TEKsystems (Glendale, AZ)
- … support , Helpdesk troubleshooting, O365, A+ Top Skills Details: Help desk support ,Help desk ,Troubleshooting,Customer service , Service desk ... Glendale 5 days a week. Reporting to the IT Helpdesk Manager, you will be providing Level 1/2 IT...in a timely manner Skills: Help desk support , Help desk , Troubleshooting, Customer service… more
- TEKsystems (Denver, CO)
- …in Denver and North Denver areas. Top Skills Details: + 1-3 years IT support / helpdesk / service desk experience + Active Directory, O365, Win 10 + IT ... TEKsystems has a need for a junior level IT Service Desk / Support Technician to work onsite at our customer… more
- City of New York (New York, NY)
- …the performance of the helpdesk team, ensuring timely and accurate customer service . They recruit, train, and support help desk representatives and ... Manager. The incumbent will assist with the management and support of a 24 x 7 helpdesk ...desk representatives and technicians - Set specific customer service standards - Contribute to improving customer support… more
- Chenega Corporation (Stafford, VA)
- …BPM Platform. **Responsibilities** + Receive customer Help Desk phone calls and service requests for support . + Provide direct production support ... capabilities, to ensure functional optimization in their business. The ** Helpdesk Specialist, Mid** provides superior customer service ...user issues in a timely and professional manner. Help desk support works with the Release Management… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …contact for troubleshooting hardware/software PC and printer problems. + Monitor industry standard service desk , including phone calls, email, and service ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Junior Helpdesk Specialists' to support the Maryland Department...to develop templates based on user calls to the Service Desk Manager. Assist the Service… more
- Envista Holdings Corporation (Sturtevant, WI)
- …e-mail, voice mail, or in-person communication with written documentation. + First level helpdesk support + Use discretion to prioritize and complete end user ... **Job Description:** The **IT Operations Helpdesk Analyst** provides IT phone support for all internal employees at Envista locations globally and local … more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA ... C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support . + Respond… more
- Cayuse Holdings (Andrews AFB, MD)
- …client missions, focused on minimizing risk through the delivery of quality outcomes. The Helpdesk Support Section Lead will provide daily support to local ... performed in accordance with the Core Values of Cayuse. **Responsibilities** + Shall support Help Desk operations and maintenance. + Responsible for the… more
- TEKsystems (Coppell, TX)
- …WILL BE REQUIRED TO COME INTO THE OFFICE 3 DAYS A MONTH. Description: Overview: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound ... center experience 1-2 years of experience working with "help desk ticketing tools" ie Service Now Experience...headset will also be provided. Skills: call center customer service , call center operations, phone support o… more
- Belcan (Rodeo, CA)
- Helpdesk Technician I Job Number: 351921 Category: Help Desk / Support Description: Job Title: Helpdesk Technician I Location: Rodeo, CA Zip Code: 94572 ... Provide mobile device training to end users * Provide desk side and remote support for computing...in the refinery around process equipment * Excellent customer service * Compliance with refinery safety requirements including wearing… more
- Insight Global (Tampa, FL)
- Job Description Insight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support sitting in Tampa, ... be responsible for in-person and remote internal employee desktop support , troubleshooting, service monitoring. Occasional travel into...and Requirements * 1-3 years of experience in a helpdesk /desktop support role with an emphasis on… more
- Insight Global (New York, NY)
- …Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Requirements: Current help desk support role working remotely 3 to 5years ... Job Description Insight Global is hiring a remote helpdesk tech for a healthcare client to provide...client to provide tier 1 and tier 2 remote support for internal employees. Must have experience troubleshooting macs,… more
- TEKsystems (Lansing, MI)
- IT Helpdesk Description: Help Desk Support...by client. * Self-manage assigned tasks in accordance to Service Desk guidelines. * Create and manage ... We are currently seeking an enthusiastic and energetic IT Support Desk to join our team. The...Support , Install, Asset inventory Top Skills Details: Customer service , Organized, IT Equipment, IT Hardware, Desktop, Deployment, Imaging… more
- TEKsystems (Charlotte, MI)
- …will be a hybrid position so they will be working on remote tickets with the Service Desk when not onsite. That description is included below as well. Job ... who are looking to grow within their company. Previous Helpdesk or Desktop Support or PC Technician...(understanding the message(s) that is being communicated) Proven customer service skills Experience training users of all levels to… more
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