- Merck & Co. (Austin, TX)
- …as member of Mobile Compliance Governance.Perform Mobile Cookbook and Jira Service Desk Publishing and Maintenance.Conduct Mobile Team process improvements. ... of WordPress Resource Center website.Act as ServiceNow process and knowledge lead in assets approval and tracking.Up to 10% domestic/international travel required.… more
- Christus Health (Irving, TX)
- …work closely with the Service Desk to assist in responding to service requests. The Application System Analyst Senior must be able to analyze business ... Description Summary: The Application System Analyst Senior serves as a liaison between system end-users...on quality assurance and testing initiatives. Demonstrates ability to lead team through complex integrated testing processes. Able to… more
- Cayuse Holdings (Reston, VA)
- …$90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/help- desk -support- service -specialist senior ... technical support center and shall assist the Federal Functional Lead in prioritizing tasks for the Service ...Functional Lead in prioritizing tasks for the Service Center Technicians that are working on task resolution.… more
- General Dynamics Information Technology (Fayetteville, NC)
- …3 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Service Desk Technician Senior ** Deliver simple solutions to complex ... problems as a Service Desk Technician Senior at...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- Link Solutions Inc (Fort Stewart, GA)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Service Specialist ( Senior -Level) to join our team at Fort ... Clearance required + Non-remote (relocation incentive available) The Help Desk Support Service Specialist ( Senior -Level)...updates and reports to the Program Manager and Quality Lead for Service Level Agreement tracking, identify… more
- Chenega Corporation (St. Marys, GA)
- **Req ID:** 33720 **Summary** ** Senior Help Desk Technician** **Kings Bay, GA** Are you ready to enhance your skills and build your career in a rapidly evolving ... leader in the federal IT and Training environment. The ** Senior ** **Help Desk Technician** will provide support...of the problem to appropriate support personnel. + Assign service calls that cannot be handled in real-time to… more
- Nexagen Networks Inc (Rock Island, IL)
- …We have an opening for a Computer Network Support Specialist ( Service Desk Support Service Specialist) SENIOR Job Title: Computer Network Support ... Specialist ( Service Desk Support Service Specialist) SENIOR ...PC server and hosted services, and addressing hardware issues. Lead the resolution of complex problems that the first… more
- ManTech (Glen Burnie, MD)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Lead Service Desk Support Specialist - Tier 1** to ... to operate a 24 x 7 Service Desk Operation. You will be the lead ...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Citizenship Required:** Yes **Job Description:** **General Dynamics IT** is seeking an **Enterprise Service Desk Lead ** to support large-scale migration and ... is located at **Ft. Belvoir, VA.** As the **Enterprise Service Desk Lead ** , you...+ Experience providing executive-level technical briefings and presentations to senior Government personnel. + **Security+ (IAT II)** + One… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …LAN Desk , Adobe Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening, documenting, closing, ... thin clients, and tablets. + Work with the assigned lead for all desktop-related projects to assist in user...follow up on service calls). + Senior level experience troubleshooting, repairing, installing, upgrading, and reconfiguring… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Lead Service Desk Specialist - Tier 3** to join ... to:** + Oversee the performance of the Tier 3 service desk operations. + Responsible for providing...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- General Dynamics Information Technology (Fort Meade, MD)
- …**Experience:** 7 + years of related experience **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI required** ... Transform technology into opportunity as a **Help Desk Support Service Specialist - Intermediate** with...field of expertise. + Escalates more complex problems to Senior Level. + Provides first contact and incident resolution… more
- General Dynamics Information Technology (Falls Church, VA)
- …**Skills:** End User Support,Group Problem Solving,Information Technology (IT) Services,IT Service Desk ,People Management **Certifications:** Security+, CE - ... latest technologies to advance the mission as an **IT Service Desk Manager** with GDIT. Your work...+ Experience briefing Federal and DoD executive leadership. + Senior level experience supporting DoD missions. + SLA/OLA management.… more
- ManTech (Baltimore, MD)
- …program in Glen Burnie, MD. You will provide tasks and services to operate a 24 x 7 Service Desk Operation. You will lead a Tier 1 support team who will ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Manager - Tier 1** to...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Manager - Tier 2** to join our team in ... are not limited to:** + Manage the Tier 2 Service Desk Team across all shifts assigned...the on-call engineer must occur within 1 hour. + Lead the team and provide SME level contribution to… more
- University of Colorado (Denver, CO)
- …conducting, or overseeing the daily operations of an office, clinic, reception/front desk , customer service , or any other similar operational function for ... overseeing the daily operations of an office, clinic, reception/front desk , customer service , or any other similar...be supervised by the Clinic Manager, the Clinic Team Lead , a senior counselor, or another designee… more
- Portland General Electric (Tualatin, OR)
- …receives minimal guidance Acts as a resource for colleagues with less experience Senior Virtual Power Plant Desk Specialist 7319 Grade 8 Career Level: ... with guidance in only the most complex situations May lead functional teams or projects **Key Responsibilities** **Virtual Power...in monitoring or dispatching DER's or a related field. Senior Virtual Power Plant Desk Specialist 7319… more
- Link Solutions Inc (Sierra Vista, AZ)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a PKI Service Desk Technician to join our Sierra Vista, Arizona team. + Must be ... available) + Swing shift (shift info below) The PKI Service Desk Technician will provide technical and...teams and high-level managers in the organization to design, lead , manage, maintain, and track assets, deploy, implement, and… more
- CACI International (Arlington, VA)
- …enable mission critical processes to be completed by system users. + Improve current service desk processes and procedures and champion continuous service ... Help Desk Analyst Job Category: Information Technology Time Type:...(eg, Tier III) support as appropriate and partner with senior functional resources and developers to resolve problems. +… more
- MTA (Jamaica, NY)
- Maintenance of Way Resource Coordinator - Help Desk Job ID: 9337 Business Unit: Long Island Rail Road Location: Jamaica, NY, United States Regular/Temporary: Regular ... 28, 2024 Description Title: Maintenance of Way Resource Coordinator - Help Desk Department: Engineering Post Date: 10/28/2024 Close Date: 11/11/2024 100% Hourly Rate… more
