- Christus Health (La Cienga, NM)
- …provides telephone support by logging into the Clinician line and assisting the Service Desk with calls; provides at-the-elbow support through planned rounding ... in Microsoft applications including Word, Excel, and PowerPoint Excellent customer service skills Highly effective written and verbal communication and interpersonal… more
- Robert Half Technology (Boston, MA)
- …IT services. To further bolster their exceptional service delivery, the firm seeks an experienced Service Desk Manager . As a Service Desk ... and multitasking abilities. This role represents an exceptional opportunity for a skilled Service Desk Manager to join a robust team, develop a service… more
- BAE Systems (Washington, DC)
- …team who supports the US Navy s Strategic System Program (SSP). We are searching for a Service Desk Manager to join the IT Operations team in their support ... of the customer s Digital Engineering Environment (DEE) Network. The Role: As the Service Desk Manager , you will work with a Team to maintain the stability,… more
- System One (Bethesda, MD)
- Enterprise Service Desk Manager Arlington VA Must be US Citizen per client Responsibilities: This role offers the opportunity to participate in the ... include incident, request, problem, event, and risk management; + Manage all Service Desk supervisors, trainers, quality manager and workflow; + Ensure Queue… more
- MISO Energy (Carmel, IN)
- **Description** As MISO's **IT Operations Manager ( Service Desk Manager )** , you will: + Lead daily service desk operations, ensuring efficient ... across service management functions. To be successful in this **IT Operations Manager ( Service Desk Manager )** role, we are looking for the… more
- DA Davidson Companies (Great Falls, MT)
- Job Descriptions: Summary/Function:The IT Service Desk Manager oversees all personnel operations of the IT Service Desk , which includes recruiting ... issues and requests from the business, establishes and manages KPIs for all Service Desk staff and operations, implements and monitors quality controls for all … more
- General Dynamics Information Technology (Falls Church, VA)
- …Secure and expertly apply the latest technologies to advance the mission as an **IT Service Desk Manager ** with GDIT. Your work in enterprise IT will ... you accelerate your career. At GDIT, people are our differentiator. As an IT Service Desk Manager supporting the Defense Health Agency (DHA) in Falls Church,… more
- ManTech (Baltimore, MD)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Manager - Tier 1** to join our ... Glen Burnie, MD. You will provide tasks and services to operate a 24 x 7 Service Desk Operation. You will lead a Tier 1 support team who will serve as the single… more
- IT1 (Tempe, AZ)
- …solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced IT Service Desk Manager to join our Consulting team. iT1 has been ... can work with some of the most talented engineers in the country. The IT Service Desk Manager is centered on managing and driving productivity for the end… more
- ManTech (Washington, DC)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Manager - Tier 2** to join our ... team in Washington, DC. As a manager of Tier 2 services will provide second level...are not limited to:** + Manage the Tier 2 Service Desk Team across all shifts assigned… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager . GDIT is your place to make ... and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow… more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Service Desk Program Manager with a Top-Secret Clearance to ... and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its...excellent communicator with management consulting skills and familiar with Service Desk operations to lead a team… more
- General Dynamics Information Technology (Washington, DC)
- …innovative IT Service Delivery solutions to SEC. Currently; we are seeking an ** Service Desk Operations Manager .** The selected candidate must a US ... as a single point of contact (POC) for support issues involving IT support, service desk and desk side as well as IMAC and special projects. Responsible… more
- General Dynamics Information Technology (Washington, DC)
- … Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager . GDIT is your place to make meaningful ... projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and… more
- Greenway Health (Tampa, FL)
- …an experienced IT professional to manage system and network infrastructure and security. The Manager , IT Service Desk is responsible for ensuring quality and ... and resolve IT issues in a courteous and cost-efficient manner. The manager will ensure that Service Desk staff utilize the required tools and software to… more
- Leidos (Mafb Gun Annx, AL)
- …Could Include:** + Prioritize and resolve IT concerns and escalate as needed + Build Service Desk around industry best Service Desk standards + ... Participate in initiatives to reduce the number of human service desk interactions needed over time + Provide support across multiple channels (eg, phone, chat,… more
- Festival Foods (WI)
- …Information Technology Service Desk Intern FLSA Status: Hourly Reports To: IT Service Desk Manager The Information Technology Service Desk ... application and technology support to the organization through extensive customer service . Information Technology Service Desk Intern is a key component of… more
- Generac Power Systems (Waukesha, WI)
- …Management completion of work + Microsoft SCCM, O365, Microsoft Active Directory and Service Desk Manager knowledge **Physical Demands** : While performing ... to push new boundaries. This role will be responsible for Global IT Service Desk Delivery Operations and ensure that end users are receiving the appropriate… more
- TEKsystems (New York, NY)
- … service to the users. Appropriate escalation of incidents and requests to the US Service Desk Manager in line with Allen & Overy's processes. Complete ... training within the given timeframe. Team This position reports directly to the US Service Desk Manager and works closely with other members of the US… more
- Fotona (Irving, TX)
- … tickets to close. The Service Desk Agent will work closely with the Service Desk Manager , Field Service Manager , members of both the ... unparalleled quality, reliability, ease of use, and durability. Fotona is seeking a Service Desk Agent to join our team based at our US headquarters in Irving,… more
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