- New York eHealth Collaborative (New York, NY)
- Service Desk Manager Job Details Job Location Albany or NYC Office - Albany or New York, NY Position Type Full Time Description New York eHealth ... Collaborative: Service Desk Manager New York eHealth Collaborative (NYeC) is a not-for-profit organization working in partnership with the New York State… more
- TekSynap (Washington, DC)
- …systems, ensuring efficient, secure, and up-to-date IT infrastructure. We areseekinga dedicated and experienced Service Desk Manager to lead and manage the ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + Manage Service Desk Operations: Oversee daily operations of the Senate's Service Desk ,… more
- SAIC (Washington, DC)
- …We are currently seeking a motivated, career and customer service oriented IT Service Desk Manager The Manager will manage the Support ... and managing in a Federal Government environment. The Support Desk Manager will communicate with customers calling...Manage quality of all support services provided by the Service Desk , including ticket metadata, timeliness, customer… more
- System One (Cedar Knolls, NJ)
- Job Title: MSP Service Desk Manager Location: Cedar Knolls, NJ Experience: 3-5 years in a Managed Services Provider (MSP) environment Overview: We are ... seeking a motivated and experienced MSP Service Desk Manager to join a growing team in Cedar Knolls, NJ. The ideal candidate will have 3-5 years of… more
- International Rescue Committee (New York, NY)
- Requisition ID: req56549 Job Title: Service Desk Manager Sector: Information Technology Employment Category: Regular Employment Type: Full-Time Compensation: ... on our commitment to making a global impact through technology. Job Overview/Summary:In the Service Desk Manager role you will be at the forefront of driving… more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... of Travel: None Anticipated Posting End: 3/31/2025 The Integrated Service Center Account Manager will provide front...service and/or support experience working in a Help Desk , Service Desk , or Call… more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... applications are needed on an ongoing basis. The Integrated Service Center Account Manager will provide front...service and/or support experience working in a Help Desk , Service Desk , or Call… more
- Wipfli LLP (Eau Claire, WI)
- …and find a professional home, Wipfli offers a career-defining opportunity. Responsibilities The Service Desk Manager will lead a dynamic team, delivering ... focused on providing outstanding client experience and streamlining service operations. The Service Desk Manager will oversee daily service desk … more
- Wipfli LLP (Minneapolis, MN)
- …difference and find a professional home, Wipfli offers a career-defining opportunity. Responsibilities The Service Desk Manager will lead a dynamic team , ... focused on providing outstanding client experience and streamlining service operations. The Service Desk Manager will oversee daily service desk … more
- General Dynamics Information Technology (Washington, DC)
- … Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager . GDIT is your place to make meaningful ... projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and… more
- State of Massachusetts (Chelsea, MA)
- …tickets, ticket accuracy, ticket resolution, and quality services as well as collaborate with the Service Desk Manager and other support teams to focus on ... center agents in alignment with team goals and KPIs in collaboration with the Service Desk Manager (s) * Schedule and organize all shifts and coverage to… more
- SF Fire Credit Union (San Francisco, CA)
- …Service delivery services desk and Operations teams and/or other 3rd party vendors. Service Desk Manager will escalate incidents to IT Service ... also value real work/life balance. Is This the Career for You? The Service Desk Specialist is the initial support contact for problems or other reported issues… more
- CalSTRS (Sacramento, CA)
- …IT career or possibly take it to the next level. Under general supervision of the Service Desk Manager , the Information Technology Associate operates as the ... Job Posting: Service Desk Analyst State Teachers' Retirement System JC-463427 - Service Desk Analyst INFORMATION TECHNOLOGY ASSOCIATE $4,791.00 -… more
- CACI International (Arlington, VA)
- …and accurately in a fast paced and changing environment. Qualified candidates working with the TOC Service Desk Manager will work to ensure all Service ... for performance reviews and timesheets of assigned technicians. + Working with Service Desk Manager to ensure deliverables are completed on time +… more
- MPR Associates (Alexandria, VA)
- …a full-time, exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes ... resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager , and higher tier support to escalate and resolve more… more
- State of Massachusetts (Chelsea, MA)
- …(outlook issues), network issues, and Telecom. The individual will work closely with the Service Desk Manager . The primary work location for this role ... and visitors to the Commonwealth of Massachusetts. The *EOTSS Service Desk Team* is responsible for creating,...* Maintain documentation as required and notify supervisor or manager of insufficient documentation. * Verify and confirm customer… more
- TAD PGS, Inc. (Fort Myers Beach, FL)
- …processes or procedures when new enhancements are made to field applications + Assist the Service Desk Manager in daily metrics and reporting + Monitor ... join a leading Company located in theBonita Springs, FLsurrounding area. As a Service Desk Analyst, you will be the main liaison between our field employees and… more
- Fotona (Irving, TX)
- … tickets to close. The Service Desk Agent will work closely with the Service Desk Manager , Field Service Manager , members of both the ... unparalleled quality, reliability, ease of use, and durability. Fotona is seeking a Service Desk Agent to join our team based at our US headquarters in Irving,… more
- MD Anderson Cancer Center (Houston, TX)
- The primary purpose of the Service Desk Manager position is to provide direction and operational support for the institutional technology service desk ... and long-term resource and operational management of members of the Service Desk team. Manage priorities, deadlines, and time critical situations. Design,… more
- PruittHealth (Norcross, GA)
- …resolved 9. Handle any Incidents or Service Requests assigned by their IT Service Desk Manager or Executive Director 10. Proficient utilizing Active ... **JOB PURPOSE:** The IT Service Desk Technician's role provides technical support to all PruittHealth partners and PruittHealth Contractors facing problems… more
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