- Wipfli LLP (Siloam Springs, AR)
- …issues of low to moderate complexity. + Resolve s issues in accordance with Service Desk Procedures. + Develops and maintains general knowledge of major client ... a career-defining opportunity. Responsibilities Job Summary Under the direction of a Manager , the Specialist II provides quality technology support to firm… more
- Wipfli LLP (Lincolnshire, IL)
- …a career-defining opportunity. Responsibilities Job Summary Under the direction of a Manager , the Specialist II provides quality technology support to firm ... procedures. Essential Responsibilities : + Provide s excellent customer service support to firm clients for Wipfli supported hardware...+ Resolve s issues in accordance with Se rvice Desk Procedures . + Develop s and maintain s… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Night Shift - Tuesday and Wednesday Days Off **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician** ... to the Academic, Clinical Faculty, and Staff of Stony Brook Medicine. The **IT Service Desk Technician** also provides direct support to our clinical nursing… more
- Stony Brook University (Stony Brook, NY)
- IT Service Desk Technician - Day Shift - Sunday and Monday Days Off **Position Summary** At Stony Brook Medicine, a **IT Service Desk Technician** ... to the Academic, Clinical Faculty, and Staff of Stony Brook Medicine. The **IT Service Desk Technician** also provides direct support to our clinical nursing… more
- Stanford Health Care (Palo Alto, CA)
- …routine and advanced clinical and non-clinical functions as described in Perfusion Service Protocols, Policies and Guidelines and in conformance with the Scope of ... a CCP within two (2) years of appointment or be terminated from employment. LEVEL II : ? This is the career level where incumbents function at the full performance… more
- Stony Brook University (Stony Brook, NY)
- …+ Bachelor's degree and more than 4 years of experience as a front-line manager providing quality customer service in a high-volume environment or, in lieu ... more than 6 years of experience as a front-line manager providing quality customer service in a...and Access at ###.** **_In accordance with the Title II Crime Awareness and Security Act a copy of… more
- Amazon (Austin, TX)
- Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day ... operations, including managing a team of Service Desk Analysts, driving process improvements, and...of leading technology teams as a information technology operations manager experience - Bachelor's degree, or 4+ years of… more
- Weill Cornell Medical College (New York, NY)
- Title: IT Support Specialist II - Service Desk Location: Remote Org Unit: Service Desk Work Days: Weekdays and some weekends Weekly Hours: 35.00 ... and ticket queues to ensure best customer experience. Follows direction of Service Desk Supervisor, Support Services Manager and other leadership in ITS… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the...to four (4) years of relevant experience for Tier II support roles, or four (4) or more years… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major Incident Notifications (MINs) to ... recommend discarding of obsolete information. + Collaborates with Knowledge Manager to optimize and share KB information with SD...High school diploma and three years of relevant IT service desk experience, OR an equivalent combination… more
- Canon USA & Affiliates (Coraopolis, PA)
- …as needed on special projects. - Reduced level of oversight required by manager to compete tasks. Customer Service - Early experience employing customer ... of expertise and knowledge gained at level 1. Trained in customer service core requirements with demonstrated proficiency with customers, core technologies and work… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk ... Manager oversees the processing and resolution of service requests and IT incidents. These roles utilize ITIL...to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams to… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Request Queue Manager to join our team at Adelphi, ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Request Queue Manager ...experience working in an IT or Service Desk environment. + IAT Level II Certification… more
- TekSynap (Washington, DC)
- …as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech company that ... understanding of the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process Tool (RAPT). -… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …processes, service improvement, performance monitoring, and problem management. + Provide Tier II service desk support for end-user PC, server, mainframe ... and technician issues and will interface with the Program Manager to drive process improvement and service ...experience working in an IT or Service Desk environment. + IAT Level II Certification… more
- Link Solutions Inc (Adelphi, MD)
- …quality control processes, service improvement, and performance monitoring. + Provide Tier II service desk support for end-user PC, server, mainframe ... and technician issues and will interface with the Program Manager to drive process improvement and service ...experience working in an IT or Service Desk environment. + IAT Level II Certification… more
- Parsons Corporation (Colorado Springs, CO)
- …in the space domain? We need your help. Our Team is looking for a ** Service Desk Technician** . In this role you will maintain Information Technology (IT) ... will be the first line of defense in resolving Service Desk issues and providing support for...hire + Possess a DoD 8140.03/8570.01 Information Assurance Technical II certification or able to obtain within 6 months… more
- University of Colorado (Aurora, CO)
- …or Nursing. + Four or more (4+) years of job-related/clinic experience. Practice Manager II : + Bachelor of Science in Business, Healthcare Administration, or ... + ECO Pass: Reduced-rate RTD Bus and light rail service **Qualifications:** **Minimum Qualifications:** Practice Manager I:... Manager I: $79,844 to $101,561 + Practice Manager II : $83,170 to $105,793 **Equal Employment… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- Title: (LITTLE CREEK NAVY LODGE) GUEST SERVICE REPRESENTATIVE II Location: United States-Virginia-Virginia Beach Job Number: 250003E2 Job Summary: Serves as ... and resolving issues that may arise. Responsible for front desk operations lobby appearance guest service related...alternative lodging options in the area. Assists Front Office Manager Supervisor or Assistant General Manager AGM… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. This ... will be an onsite position. **Responsibilities** The Junior IT Support Help Desk Specialist will primarily focus on initial incident response, documentation, and… more
