- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Manager - Tier 3** to join our team. This role ... will be based out of Washington, DC. As a manager of Tier 3 services will provide...include but are not limited to:** + Manage the Tier 3 Service Desk Team… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Position of Trust level Security Clearance required. Status: Non-Exempt Salary: $55,000.00 - 58,000.00 ... Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third...procedures. + Coordinate and consult with Customer, Engineering, Deskside Manager and team members to meet customer requirements. +… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst, you will...technical support are responded to and addressed within established service level agreements. Qualifications: + Must be eligible for… more
- Koniag Government Services (Durham, NC)
- …verify its validity._ **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public ... accounts, paid holidays, three weeks paid time off, and more. **Help Desk ** Tuknik Government Services, LLC (TGS) is 8(a) certified company providing leading… more
- T and T Consulting Services (San Antonio, TX)
- …Navy, Air Force and Coast Guard medics, corpsmen, and technicians. The Tri- Service Campus has over fifty (48) medical programs, and twenty-four thousand (24,000) ... a requirement to augment its workforce to provide C4/IT service to the campus. Currently, the Navy staffs its...gathering contact information, analyzing and documenting issues, and resolving Tier 1 level issues. + Resolve username and password… more
- Leidos (Washington, DC)
- **Description** Leidos has an opening for a ** Service Desk Manager ** . This opening is for an IT Services program supporting a federal client in the ... to the customer's information. We are seeking a dynamic Service Desk Manager to join...in Boston and Dallas. + The Service Desk team is responsible for providing Tier … more
- General Dynamics Information Technology (Washington, DC)
- … Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager . GDIT is your place to make meaningful ... career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager ...Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager . GDIT is your place to make ... career. At GDIT, people are our differentiator. As a Service Desk Program Manager you...Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1… more
- Robert Half Technology (Boston, MA)
- …IT services. To further bolster their exceptional service delivery, the firm seeks an experienced Service Desk Manager . As a Service Desk ... Half is currently partnering with a leading Boston Managed Service Provider (MSP) that caters to top- tier ...This role represents an exceptional opportunity for a skilled Service Desk Manager to join… more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Service Desk Program Manager with a Top-Secret Clearance to ... and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its...management consulting skills and familiar with Service Desk operations to lead a team of Tier… more
- CACI International (Denver, CO)
- Integrated Service Desk Account Manager - Day Shift Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI ... applications are needed on an ongoing basis. The Integrated Service Center Account Manager will provide front...service and/or support experience working in a Help Desk , Service Desk , or Call… more
- State of Massachusetts (Chelsea, MA)
- …within the End User Support Contact Center. The primary role of the* Service Desk Analyst*is to handle the processing of Tier 1 support and infrastructure ... through phone, email or work management system for all tier 1 calls. * Perform all tier ... manager . * Escalate potential major incidents to service desk operations promptly. * Maintain documentation… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …Tier -II work center support, receiving and logging trouble calls from customers, DoD service desk . Coordinate with Tier -III support as required for ... environment. Competitive Range Solutions requires the expertise of a talented and experienced Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech… more
- General Dynamics Information Technology (Charlottesville, VA)
- …of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** **required** ... Transform technology into opportunity as a **Help Desk Support Service Specialist - Intermediate** with...mainframe applications and hardware. + Handles problem that the first- tier of help desk support is unable… more
- Mercy University (Dobbs Ferry, NY)
- …and escalate the problem to both Tier II Technical Support and the Help Desk Manager . + Participate in project teams or lead project teams as assigned. + ... Service Desk Specialist Print (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4422405) Apply...requests or problems that cannot be handled by Help Desk staff to Tier II Technical Support.… more
- Koniag Government Services (Pocatello, ID)
- …LLC is looking for an excellent communicator with management consulting skills and familiar with Service Desk operations to Perform Tier 1 and Tier ... and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its...a Koniag Government Services company **,** is seeking a Service Desk Functional Analyst with a Top-Secret… more
- Generac Power Systems (Waukesha, WI)
- …Management completion of work + Microsoft SCCM, O365, Microsoft Active Directory and Service Desk Manager knowledge **Physical Demands** : While performing ... boundaries. This role will be responsible for Global IT Service Desk Delivery Operations and ensure that...and execute orders **Management** + Selects, coaches and develop Tier II staff. Sets clear expectations to inspire and… more
- V2X (Springfield, VA)
- …are: 8am - 4pm OR 10am - 6pm. Responsibilities + What You'll Do + The Senior Service Desk Specialists are the Tier 2 team members of an Information ... suites such as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service Desk related duties and responsibilities. + Demonstrated experience… more
- Koniag Government Services (Chantilly, VA)
- …LLC, is looking for an excellent communicator with management consulting skills to provide Tier 1 Service Desk functions for Finance and Facilities based ... Koniag Government Services company **,** is seeking a Jr. Service Desk Analyst with a Top-Secret clearance...a ticket in the call center database (currently HP Service Manager ) for every communication received. +… more
- Uniland Development Company (Buffalo, NY)
- …Job Description Department Hotel Operations FLSA Status Non-Exempt Reports to: Front Office Manager Supervises: N/A Job Summary The Front Desk Supervisor is both ... you enjoy meeting new people and providing excellent customer service ? Are you able to supervise a small team,...performance, and resolving escalated issues and conflicts. The Front Desk Supervisor partners with the Front Office Manager… more
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