- MacAllister Machinery (Indianapolis, IN)
- Position Summary The Help Desk Manager oversees daily IT support operations , ensuring smooth IT systems and services, prompt resolution of technical issues, and ... quality customer service . This role involves managing the IT help desk staff, assigning tasks, monitoring performance, and providing feedback and training, while… more
- Eclaro (Charlotte, NC)
- …business partners (Middle Office/Sales, Securities Finance, Compliance, Repo/Funding Desk , counterparty back offices, vendor contacts). Maintain a high level ... street buy-in practices. Manage client account onboarding, cash payments, customer service , funding operations , custodial operations , securities settlement… more
- Kelly Services (Barceloneta, PR)
- **Kelly(R)** **Science, Engineering, Technology & Telecomm** seeking ** Service Desk Operations Analyst** for contract position at Pharmaceutical client in ... Manage the Service Provider to ensure day-to-day Service Desk operations and SLA's...standard support processes. + Entry point for all LATAM Service Desk projects and new business… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central...data and summarize research to support ongoing improvement in operations and service ; -Educate stakeholders about various… more
- Festival Foods (WI)
- …Technology Service Desk Technician I FLSA Status: Salary Reports To: IT Service Desk & Operations Manager The Information Technology Service ... support to all levels of internal personnel and external business partners in both office and store environments. Focus...The work schedule will be assigned by the IT Service Desk & Operations Manager.… more
- General Dynamics Information Technology (Arlington, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Operations ,IT Service Desk ,IT ... people are our differentiator. We are seeking a customer service centered Service Desk Specialist...computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing system such ServiceNow… more
- Leidos (Washington, DC)
- …leadership. The ideal candidate will be a proactive leader with a passion for service desk operations and enhancing the customer experience. Candidate MUST ... **Description** Leidos has an opening for a ** Service Desk Manager** . This opening...a quick-paced environment + Experience leading organizations performing IT Operations + Strong experience with service , incident,… more
- Robert Half Technology (Boston, MA)
- …of client issues. + Serve as the primary point of contact for clients regarding service desk operations , escalations, and service delivery concerns. + ... resolution for clients. Key Responsibilities: + Oversee the daily operations of the service desk ...AD, Zerto/Veeam/Disaster Recovery, M365 Backup Systems and other small business integrations Requirements + Proven experience in managing a… more
- Generac Power Systems (Waukesha, WI)
- …lead/supervisor in an IT Service Desk role **ESSENTIAL DUTIES:** **Day to Day Service Desk Operations ** + Oversee ongoing delivery of the Global IT ... boundaries. This role will be responsible for Global IT Service Desk Delivery Operations and...**MINIMUM QUALIFICATIONS** **:** + Bachelor's Degree in Computer Science, Business or related field OR equivalent experience + 5years… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Deputy Program Manage will work closely with the Program Manager support Service Desk operations and strategy. Responsibilities include, but are not ... your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is...accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.… more
- Mercy University (Dobbs Ferry, NY)
- Service Desk Specialist Print (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4422405) Apply Service Desk Specialist Salary $20.33 - $32.52 ... Full Time Staff Job Number 00628 Division Facilities and Operations Opening Date 03/07/2024 Union Status Union + Description...Status Union + Description + Benefits Job Posting Summary Service Desk Specialist position serving as the… more
- Festival Foods (WI)
- …Title: IT Service Desk Technician II FLSA Status: Salary Reports To: IT Service Desk & Operations Manager We are looking for a self-motivated and ... technical support services for end user devices, applications, related business technology and triage incidents and service ...The work schedule will be assigned by the IT Service Desk & Operations Manager.… more
- General Dynamics Information Technology (Chantilly, VA)
- …Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support,Technical Support,Troubleshooting,Writing **Experience:** 5 + years of related ... At GDIT, people are our differentiator. As a Systems Operations Specialist and help ensure the mission is never...to solve complex IT issues while delivering outstanding customer service . Ensure the safety and security of our nation… more
- Cayuse Holdings (Arlington, VA)
- …time during employment. Minimum Skills: + Minimum 2 years working directly with customer and service desk functions for WATCH Operations Center or Security ... in a related discipline such as Homeland Security or Business , or a combination of education, technical training and...24/7/365 operations . **Reports to** **:** Program Manager, Service Desk Lead **Working Conditions** + Professional… more
- Koniag Government Services (Vienna, VA)
- …spending accounts, paid holidays, three weeks paid time off, and more. The service desk lead is responsible for managing daily operations of the service ... its validity._ **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced Service Desk Lead with a Top-Secret Clearance to work 2nd shift… more
- Taco Bell (Irvine, CA)
- …Bell business through Identifying trends, quality risks and collaborating with Service Desk leadership, Knowledge/Training and Operations to develop ... role, the opportunities are endless: This role will work cross functionally with Operations , Service Desk , and other Taco Bell technology teams on various… more
- State of Massachusetts (Chelsea, MA)
- …complex issues to supervisor or manager. * Escalate potential major incidents to service desk operations promptly. * Maintain documentation as required ... the Commonwealth of Massachusetts. EOTSS is seeking to hire*two (2)** Service Desk Analysts*that will act as the...tickets, or to attend workplace trainings and other meetings business operations may demand. This job operates… more
- Koniag Government Services (Chantilly, VA)
- …Solutions is looking for an excellent communicator with management consulting skills and familiar with Service Desk operations to lead a team of Tier 1 ... managing/leading government task orders. + Proven track record of successfully managing service desk operations and delivering high-quality service… more
- ASM Research, An Accenture Federal Services Company (Fort Belvoir, VA)
- …taking customer calls as needed. + Assists with setting goals and objectives for the Service Desk Operations organization. + Facilitates the day to day ... client/program to ensure services are delivered to meet customer business needs and expectations. Directs and supervises staff which...+ 5 plus years in the IT Operational areas ( Service Desk , Operations , etc) +… more
- General Dynamics Information Technology (Charlottesville, VA)
- …of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** **required** ... Transform technology into opportunity as a **Help Desk Support Service Specialist - Intermediate** with...systems + Provide support to IT systems including day-to-day operations , monitoring and problem resolution for all of the… more
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