- Robert Half Technology (Nashville, TN)
- …client is seeking a Service Desk Manager to lead daily service desk operations , delivering efficient technology support for a global user base. ... rates, and user satisfaction. + Collaborate with Technology leadership to align service desk operations with broader IT strategies and initiatives. Team… more
- Amazon (Austin, TX)
- Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day ... operations , including managing a team of Service Desk Analysts, driving process improvements, and...years of leading technology teams as a information technology operations manager experience - Bachelor's degree, or… more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …review the following job description:** We are seeking a highly motivated and customer-focused IT Service Desk Manager to lead our IT Support Team. This is ... manager will oversee the on-shore and off-shore IT Service Desk teammates, manage escalations, and act...knowledge with outstanding leadership and communication skills. **Key Responsibilities** ** Service Desk Operations ** + Oversee… more
- ARAMARK (Denali, AK)
- …Career Area: Retail + Customer Service Description: **Job Description** The **Front Desk Assistant Manager ** plays a key role in the daily operations ... with other hotel departments. This position supports the Front Desk Manager in overseeing front office staff,...are met and any issues are escalated appropriately. **Front Desk Operations :** + Oversee day-to-day operations… more
- General Dynamics Information Technology (Washington, DC)
- … delivery. The manager will drive continuous improvement in help desk operations , streamline workflows, and ensure that support processes align with ... Will Make an Impact:** . Act as the senior manager for unclassified help desk operations...On Customer Site, Washington, District of Columbia - This service desk is 24/7/365, occasional shift work… more
- TEKsystems (Parsippany, NJ)
- **Hiring ASAP** We are seeking an experienced IT Service Desk Manager to lead and manage a dynamic team service desk professionals. This role is ... fostering a collaborative and high-performing environment. + Oversee daily operations of the IT Service Desk , ensuring timely resolution of incidents and… more
- RxBenefits (Birmingham, AL)
- The Manager , Service Desk and Endpoint Management is responsible for leading the technical support operations and endpoint device strategy across the ... onboarding workflows. _Team Development_ + Recruit, train, and mentor service desk and endpoint support staff. +... Manager , Tanium, InTune, Jamf). + Experience with service desk ticketing systems (Jira, Service… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to...equivalent work experience. + 9+ years of experience in service desk operations , call center, ... Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, applications, infrastructure, help-… more
- ARAMARK (Denali, AK)
- …Career Area: Retail + Customer Service Description: **Job Description** The **Front Desk Manager ** is responsible for overseeing the daily operations of ... Front Desk Manager - Denali Park Village...Front Desk Manager - Denali Park Village Requisition #: 619750...desk schedule to ensure adequate coverage and efficient operations . **Guest Service Excellence:** + Ensure all… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance...Minimum of 5 years in IT support or help desk operations * Education: Bachelor's degree OR High ... Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk Incident Manager oversees the processing and… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- **Description** The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk . This role ensures ... of high-quality IT support services, manages a team of service desk analysts, and acts as the...the escalation point for complex or critical issues. The manager will also drive continuous improvement initiatives, monitor performance… more
- Marriott (Phoenix, AZ)
- …work experience required. **CORE WORK ACTIVITIES** **Maintaining Guest Services and Front Desk Goals** * Manages day-to-day operations , ensuring the quality, ... absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides...revenue and control property occupancy. * Supervises daily Front Desk shift operations and ensures compliance with… more
- Marriott (San Francisco, CA)
- …work experience required. **CORE WORK ACTIVITIES** **Maintaining Guest Services and Front Desk Goals** * Manages day-to-day operations , ensuring the quality, ... absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides...revenue and control property occupancy. * Supervises daily Front Desk shift operations and ensures compliance with… more
- Marriott (Irving, TX)
- …work experience required. **CORE WORK ACTIVITIES** **Maintaining Guest Services and Front Desk Goals** * Manages day-to-day operations , ensuring the quality, ... absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides...revenue and control property occupancy. * Supervises daily Front Desk shift operations and ensures compliance with… more
- Marriott (San Francisco, CA)
- …Assistance available CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals Manages day-to-day operations , ensuring the quality, standards ... absence of the Front Office or Assistant Front Office Manager . Ensuring Exceptional Customer Service Provides services...room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with… more
- Marriott (Chicago, IL)
- …work experience required. **CORE WORK ACTIVITIES** **Maintaining Guest Services and Front Desk Goals** * Manages day-to-day operations , ensuring the quality, ... absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides...revenue and control property occupancy. * Supervises daily Front Desk shift operations and ensures compliance with… more
- Marriott (New York, NY)
- …the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations . **Supporting Progress Toward Guest Services and Front Desk ... goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that...and property occupancy. * Understands the impact of Front Desk operations on the overall property financial… more
- Marriott (Arlington, VA)
- …the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations . **Supporting Progress Toward Guest Services and Front Desk ... goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that...and property occupancy. * Understands the impact of Front Desk operations on the overall property financial… more
- Marriott (Dallas, TX)
- …the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations . **Supporting Progress Toward Guest Services and Front Desk ... goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that...and property occupancy. * Understands the impact of Front Desk operations on the overall property financial… more
- Marriott (Los Angeles, CA)
- …the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations . **Supporting Progress Toward Guest Services and Front Desk ... goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that...and property occupancy. * Understands the impact of Front Desk operations on the overall property financial… more
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