- Sprague Pest Solutions (Kent, WA)
- …with clients by maintaining Sprague's core tenets of integrity and customer service * Develop strong internal relationships with operations , marketing, and ... an opportunity to partner with mission-critical industries to protect their operations , ensure regulatory compliance, and safeguard public health. Our clients… more
- Robert Half Technology (Nashville, TN)
- …client is seeking a Service Desk Manager to lead daily service desk operations , delivering efficient technology support for a global user base. ... rates, and user satisfaction. + Collaborate with Technology leadership to align service desk operations with broader IT strategies and initiatives. Team… more
- Amazon (Austin, TX)
- Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day ... operations , including managing a team of Service Desk Analysts, driving process improvements, and...years of leading technology teams as a information technology operations manager experience - Bachelor's degree, or… more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …review the following job description:** We are seeking a highly motivated and customer-focused IT Service Desk Manager to lead our IT Support Team. This is ... manager will oversee the on-shore and off-shore IT Service Desk teammates, manage escalations, and act...knowledge with outstanding leadership and communication skills. **Key Responsibilities** ** Service Desk Operations ** + Oversee… more
- General Dynamics Information Technology (Washington, DC)
- … delivery. The manager will drive continuous improvement in help desk operations , streamline workflows, and ensure that support processes align with ... Will Make an Impact:** . Act as the senior manager for unclassified help desk operations...On Customer Site, Washington, District of Columbia - This service desk is 24/7/365, occasional shift work… more
- RxBenefits (Birmingham, AL)
- The Manager , Service Desk and Endpoint Management is responsible for leading the technical support operations and endpoint device strategy across the ... onboarding workflows. _Team Development_ + Recruit, train, and mentor service desk and endpoint support staff. +... Manager , Tanium, InTune, Jamf). + Experience with service desk ticketing systems (Jira, Service… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to...equivalent work experience. + 9+ years of experience in service desk operations , call center, ... Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, applications, infrastructure, help-… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance...Minimum of 5 years in IT support or help desk operations * Education: Bachelor's degree OR High ... Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk Incident Manager oversees the processing and… more
- Marriott (San Francisco, CA)
- …work experience required. **CORE WORK ACTIVITIES** **Maintaining Guest Services and Front Desk Goals** * Manages day-to-day operations , ensuring the quality, ... absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides...revenue and control property occupancy. * Supervises daily Front Desk shift operations and ensures compliance with… more
- Marriott (Tucson, AZ)
- …work experience required. **CORE WORK ACTIVITIES** **Maintaining Guest Services and Front Desk Goals** * Manages day-to-day operations , ensuring the quality, ... absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides...revenue and control property occupancy. * Supervises daily Front Desk shift operations and ensures compliance with… more
- Marriott (Irving, TX)
- …work experience required. **CORE WORK ACTIVITIES** **Maintaining Guest Services and Front Desk Goals** * Manages day-to-day operations , ensuring the quality, ... absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides...revenue and control property occupancy. * Supervises daily Front Desk shift operations and ensures compliance with… more
- Marriott (San Francisco, CA)
- …Assistance available CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals Manages day-to-day operations , ensuring the quality, standards ... absence of the Front Office or Assistant Front Office Manager . Ensuring Exceptional Customer Service Provides services...room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with… more
- Marriott (Chicago, IL)
- …work experience required. **CORE WORK ACTIVITIES** **Maintaining Guest Services and Front Desk Goals** * Manages day-to-day operations , ensuring the quality, ... absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides...revenue and control property occupancy. * Supervises daily Front Desk shift operations and ensures compliance with… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- **Description** The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk . This role ensures ... of high-quality IT support services, manages a team of service desk analysts, and acts as the...the escalation point for complex or critical issues. The manager will also drive continuous improvement initiatives, monitor performance… more
- Marriott (New York, NY)
- …the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations . **Supporting Progress Toward Guest Services and Front Desk ... goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that...and property occupancy. * Understands the impact of Front Desk operations on the overall property financial… more
- Marriott (Dallas, TX)
- …the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations . **Supporting Progress Toward Guest Services and Front Desk ... goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that...and property occupancy. * Understands the impact of Front Desk operations on the overall property financial… more
- Marriott (New York, NY)
- …the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations . **Supporting Progress Toward Guest Services and Front Desk ... goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that...and property occupancy. * Understands the impact of Front Desk operations on the overall property financial… more
- Marriott (Redmond, WA)
- …the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations . **Supporting Progress Toward Guest Services and Front Desk ... goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that...and property occupancy. * Understands the impact of Front Desk operations on the overall property financial… more
- Marriott (Los Angeles, CA)
- …the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations . **Supporting Progress Toward Guest Services and Front Desk ... goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that...and property occupancy. * Understands the impact of Front Desk operations on the overall property financial… more
- City of New York (New York, NY)
- …issues which inhibit task completion or the overall success of critical initiatives. Service Desk Operations Managers, including Assistant Directors, are ... with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for...data and summarize research to lead ongoing improvement in operations and service . Establish relationships quickly and… more
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