- NuAxis Innovations (Washington, DC)
- ** Tier I Service Desk Specialist ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a ... job, team, and community.We are currently seeking a talented and motivated ** Tier I Service Desk Specialist ** for a Full Time position. The Tier I … more
- NuAxis Innovations (Reno, NV)
- **Help Desk Specialist ** Location **Reno, NV** \# of... Technician to support the US Fish and Wildlife Service (FWS) inReno, NV. This on-site role is part of ... We are currently seeking a talented and motivated **Help Desk Technician** for a Full-Time position. **Job Summary:** NuAxis...to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues,… more
- Hawaiian Electric (Honolulu, HI)
- Development Specialist / Development Analyst - Oahu Date:Dec 8, 2025 Location: Honolulu, Hawaii (HI), US, 96840 Company: hawaiianel We recognize our competitive ... This posting seeks to fill at either the Development Analyst or Development Specialist Enterprise SAP; whichever level is most suited to the qualifications of the… more
- Mom's Meals (North Jackson, OH)
- …issues. As an entry-level role, this position focuses on delivering excellent customer service and escalating more complex problems to Tier 2 or specialized ... Position SummaryThe IT Support Specialist I provides front-line technical support to end-users,...include, but not limited to + Deliver excellent customer service by providing timely and professional communication with end-users… more
- Imagine One Technology & Management (Norfolk, VA)
- …support to the US Navy. We are looking for **Night Shift Service Desk Specialist / Command Center** to support a Tier 2 and Tier 3 Command Center ... not limited to:** + Manage the ticket queue in Service Now for the NMMES program. Triage the tickets...slide decks as needed. + Provide support to shipyard tier 1 support desk and other external… more
- General Dynamics Information Technology (Arlington, VA)
- …We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. To be successful ... modify, and repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing...to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations,… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …are responsive to the agencies evolving business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support ... to resolve complex hardware, software, and network issues. The Tier 2 Specialist partners with Tier...compliance with SLAs and security standards while delivering high-quality service to end users. Responsibilities: + Incident Support +… more
- T and T Consulting Services (San Antonio, TX)
- …Some of the local network functions are moving to the enterprise. The most recent service that moved to the enterprise was E-mail. The NEC supports some Major Army ... Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum... II or III administrators to quickly restore optimum service . + Responsible for NIPR and SIPR account creation… more
- General Dynamics Information Technology (Wright Patterson AFB, OH)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Specialist ** at GDIT. Shape what's next for mission-critical ... **MEANINGFUL WORK AND PERSONAL IMPACT** As a **Help Desk Specialist ** , the work you'll do...operating system. **WHAT YOU'LL NEED TO SUCCEED:** Bring your service desk expertise along with a drive… more
- Grant PUD (Ephrata, WA)
- …experience to expediently fulfill the request. The Service Desk Specialist escalates unresolved problem/issues/requests to the proper tier 2 and 3 ... application software products and/or infrastructure usage and access. The Service Desk Specialist is responsible...Catalog and IT Knowledgebase. Reassign issues not resolved to tier 2 and 3 support teams and log the… more
- Koniag Government Services (Washington, DC)
- …off, and more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II ... a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
- TEKsystems (Odenton, MD)
- Description Job Description GDIT is in search of a junior level service desk specialists to perform within password resets, answering phone calls, ... as many incidents during the first contact, or at Tier I. Efficiently escalates incidents to higher Tier...10, Windows os, Active directory, Windows server, Office 365, Service desk , Windows, Ticketing system Top Skills'… more
- TekSynap (Dahlgren, VA)
- …& Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist (Help Desk ).** The Senior Customer Technical Support ... Specialist (Help Desk ) serves as Key Personnel under the NSWCDD Corporate...Department of Defense (DoD) and Navy IT security and service management policies. **RESPONSIBILITIES** + Provide Tier … more
- CACI International (Hanover, MD)
- …of Travel Required: None Type of Travel: None * * * **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our team in Fort Meade, MD. ... Help Desk Specialist Job Category: Information Technology...and systems. **Responsibilities:** This role is for an IT specialist in support of Tier 1 operations… more
- Valet Park of America (Springfield, MA)
- …Role Overview We are seeking a new team member to serve as our First-Level Help Desk and Technical Support Specialist . This role acts as the primary point of ... fast-paced growth, and take pride in providing superior customer service and the quality of our employees. To keep...travel to operational sites. Key Responsibilities + First-Level Help Desk Support + Serve as the initial point of… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity ... + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate problem resolution. + System Monitoring: Monitor… more
- Leidos (Meridian, ID)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts...enterprise network. **What will you do as a Help Desk Support Representative?** You will serve as the initial… more
- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and ... telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. This ... an onsite position. **Responsibilities** The Junior IT Support Help Desk Specialist will primarily focus on initial...more complex problems. + Provide initial point of contact ( Tier 1 support) for users experiencing hardware, software, and… more
- M. C. Dean (Vienna, VA)
- …lives, and changing the world for the better. We are seeking a **Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business ... of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the...incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and track… more
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