- City and County of San Francisco (San Francisco, CA)
- …of the Appointing Officer. Position Description: Under general direction, the Service Desk Administrator will provide first-level desktop, software, and ... and updated on the status of problems and requests; define and document Service Desk solutions, processes, and procedures; inform management and clients of… more
- University of Colorado (Denver, CO)
- **Clinic Patient Support Services Technician Front Desk (I III )** **University of Colorado Denver** **Description** **University of Colorado Anschutz Medical ... Clinic Patient Support Services Technician - Front Desk (I - III )** **Position: #00673134 -...overseeing the daily operations of an office, clinic, reception/front desk , customer service , or any other similar… more
- General Dynamics Information Technology (San Antonio, TX)
- …- Measure and provide weekly help desk performance reports to Task Lead, Service Desk Lead, or COR. Provide recommendations to make the help desk ... to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Desktop Management,End User Support ,Help Desk … more
- General Dynamics Information Technology (North Charleston, SC)
- …of contact for IT problem resolutions for the Department of the Navy Enterprise Service Desk (NESD) and will assist customers by researching technical issues, ... Obtain:** None **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Call Center,Critical Thinking,Customer Service ,Information Technology… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- …within the IT Service Management (ITSM) tool. + Provide on-site service support , installation, and configuration with PCs, smart devices, telephony, and ... **Overview** Call Center/Help Desk Technician III (BWAK) We are...The selected candidate will be accountable for offering comprehensive support through in-person consultations, telephone communications, and email correspondence,… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst, you will serve...support are responded to and addressed within established service level agreements. Qualifications: + Must be eligible for… more
- Robert Half Technology (Pittsburgh, PA)
- Description Responsibilities: * Provide multi-tier help desk support and technical assistance to end users * Utilize strong problem-solving skills to ... Database, EO/IR systems, Lotus Notes, and Microsoft to enhance service delivery * Provide Deskside Support and...least 3 years of experience working as a Help Desk Analyst * Adept at managing and maintaining databases… more
- Robert Half Technology (Memphis, TN)
- …We are seeking a highly skilled Helpdesk Tier 3 Specialist to join our IT support team. As a Tier 3 Specialist, you will be responsible for resolving complex ... technical issues and providing advanced technical support to our end-users. You will be the go-to...best practices and identify potential security risks. + Customer Service : Provide excellent customer service to end-users,… more
- General Dynamics Information Technology (Charlottesville, VA)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** ... **required** Transform technology into opportunity as a **Help Desk Support Service Specialist -...or at Tier I/II. Efficiently escalates incidents to Tier III when required. + Documents incident status and solutions… more
- Randstad US (Kingwood, TX)
- …based Incident Management System like ServiceNow. ? Active or recent experience in a Service Desk support environment with ticketing system experience. At ... and additional support staff if needed. The Service Desk Analyst is expected to provide...reception and creation of Incidents ii. Initial problem determination iii . Diagnostics and capture iv. Call handling, dispatching, and/or… more
- Link Solutions Inc (Fort Leonard Wood, MO)
- …for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Service Specialist (Intermediate-Level) to join our team in ... required + Non-remote (relocation incentive available) As a Help Desk Support Service Specialist (Intermediate-Level)...Information Systems, or a related field. + IAT Level III Certification equivalent or higher per DoD 8570/DoD 8140… more
- State of Massachusetts (MA)
- …COURT EMPLOYMENT PAGE LINKED BELOW. * https://trialcourtjobs.mass.gov/jobs/field- support -analyst-help- desk -boston-massachusetts-united-states *IF YOU APPLY ... YOUR BROWSER IF THE EMBEDDED LINK DOES NOT WORK):* https://trialcourtjobs.mass.gov/jobs/field- support -analyst-help- desk -boston-massachusetts-united-states You have successfully applied to the… more
- Three Saints Bay (Montgomery, AL)
- **Help Desk Support Specialist (4303)** Location **Montgomery, AL** Job Code **4303** \# of Openings **1** Apply Now ... of Three Saints Bay, LLC, is seeking a **Help Desk Support Specialist** with a **Secret Clearance**...identifying and troubleshooting SDC compatibility issues** + **Supports Help Desk Level II escalations to Level III **… more
- General Dynamics Information Technology (Oxnard, CA)
- …Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Communication,Customer Service ,Technical Support ,Troubleshooting ... **US Citizenship Required:** Yes **Job Description:** **Electronic Warfare (EW)** **Help Desk Technician III w/ELINT Exp.** **SECRET CLEARANCE REQUIRED TO… more
- Methodist Health System (Dallas, TX)
- …:** Monday - Friday **Work Shift :** **Job Description :** Your Job: The Help Desk Analyst provides quality IS related technical support with a high degree of ... to increasingly difficult technical or administrative problems. * Customer service oriented with demonstrated skills in service ...Participate in training programs to address the shifting application support needs of the help desk . This… more
- Entre Technology Services (Bozeman, MT)
- …projects, and implementing IT solutions. Your daily duties will be assisting the service desk , handling escalation tickets and working on multiple small to ... * Computer Troubleshooting * End User Training * Help Desk /Desktop Support * Mobile Device Support...Network+ / Security + Certifications preferred Experience: * Desktop Support : 3 years (Required) * Customer Service :… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Citizenship Required:** Yes **Job Description:** **General Dynamics IT** is seeking an **Enterprise Service Desk Lead** to support large-scale migration and ... is located at **Ft. Belvoir, VA.** As the **Enterprise Service Desk Lead** , you coordinate delivery...problems, or forward the problems to the appropriate Tier III or technical support . + Monitor, manage,… more
- CACI International (Stafford, VA)
- Senior Oracle EBS Techno-Functional Developer - TIER III Support Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: ... integration of total system. Identifies, analyzes, and resolves program support deficiencies. Develops and documents the framework for integration...desired candidate will work as part of an Enterprise Service Desk - Service Improvement… more
- University of Colorado (Aurora, CO)
- …Center located in southwest Denver, CO (zip code: 80236). Health Care Techs support specific service lines within the clinic (pediatrics, primary care, ... Tech I) or Bilingual Licensed Practical Nurse (Health Care Tech III )** **Description** **University of Colorado Anschutz Medical Campus** **Department: College of… more
- General Dynamics Information Technology (AL)
- …Fort Novosel. AL. Operate as the first point of contact after the Army Enterprise Service Desk (Tier 1), addressing incidents and service requests involving ... III GDIT is seeking a Computer Operator III to support the Information Management Communication...incidents, that are not resolved by the Army Enterprise Service Desk , are efficiently addressed. + Manage… more