- Terracon (Olathe, KS)
- …be resolved in 20 minutes to either a more senior IT Service Desk level or tier 2 support . + Create, modify and/or delete user accounts per Terracon ... A+ certification **Exemption:** Non-exempt **Requisition ID:** 34161BR **Posting Title:** IT Service Desk Support Staff I **Employment Type:** Regular, Full… more
- ASM Research, An Accenture Federal Services Company (Little Rock, AR)
- …ensure adherence to SLAs and quality standards + Provide technical guidance and troubleshooting support + Conduct service desk quality assurance reviews + ... desk staffing, training, and development + Report on service desk performance to senior ...or related field + 8+ years of experience in service desk or IT support … more
- Cupertino Electric (San Jose, CA)
- **Posting Title:** Sr Service Desk Technician...are hiring a ** Senior Service Desk Technician** to provide high-quality IT support ... but with increased efficiency, technical depth, and independence. The senior technician demonstrates best practices in ticket handling, knowledge...+ Participate in after-hours support rotation. + Support onboarding of new service desk… more
- ASM Research, An Accenture Federal Services Company (Montgomery, AL)
- … service desk staffing, training, and development + Report on service desk performance to senior management **Required Qualifications** + Bachelor's ... degree in IT, Business Administration, or related field + 8+ years of experience in service desk or IT support operations + Minimum 3-4 years of service … more
- RxBenefits (Birmingham, AL)
- … support and onboarding workflows. _Team Development_ + Recruit, train, and mentor service desk and endpoint support staff. + Conduct performance ... senior management. + Manage first and second level support incidents and escalate the rest to senior...+ At least ten (10) years' experience in a service desk or PC support … more
- Dayton Children's Hospital (Dayton, OH)
- …- Service Desk TeamSchedule:Part timeHours:20Job Details:The Service Desk Analyst provides world class front line support for customer issues ... reported issues primarily by answering the service desk phone hotline but may receive support ...for the majority of received issues; escalating to more senior resources as required. The analyst is responsible for… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …of the local Service Desk Lead as part of an integrated service desk and end-user support team. Required Qualifications: * Experience: Minimum of ... Service Desk Technician - Intermediate Clearance... Service Desk Technician - Intermediate Clearance Required: Active Secret...3 to 5 years in IT support or related help desk environments *… more
- TISTA Science and Technology (MD)
- …problems. Qualifications + 8+ years of experience working in a customer-facing technical support role, including Service Desk /Help Desk /Desktop ... Overview TISTA is seeking a full-time Service Desk Team Lead to provide...Desk across all tiers, providing hands-on Tier 3 support , and leading a team to resolve complex technical… more
- Marriott (Bethesda, MD)
- … including infrastructure, applications, and technical services + Direct experience with enterprise service desk support technologies and automation + Proven ... with the Global Command Center, the Director, Global Deployment Support will partner with the Senior Director,...and one or more of the following: + Technology support within a Service Desk … more
- Rocket Software (Rogers, AR)
- …by our customers, Rocketeers. They offer support and guidance to IT Service Desk Specialists. **Essential Duties and Responsibilities** : + Provide level 2 ... in what they're doing!** **Job Description Summary:** As a Senior IT Support Specialist for Rocket Software,...IT Service Desk Specialists, IT Service Desk Specialists and IT Support… more
- Beth Israel Lahey Health (Charlestown, MA)
- …management. This includes acting as an escalation point on tickets not resolved by the Service Desk and Field Support as well as logging, triaging, ... resolving, and timely follow up of service requests/incidents. The Senior Field ...related work experience required in 3 plus years of Service Desk /Field/IT Support experience supporting… more
- Taiho Oncology (Pleasanton, CA)
- …service excellence and hands on infrastructure at Taiho Oncology's Pleasanton, CA office. Support the Service Desk and escalations, manage Intune/DUO and ... that blends operations, security, and mentorship. Position Summary: The Sr . Specialist, IT Service Delivery & Infrastructure...and coordinate with the Level 1 ( Service Desk ) and directly provide Level 2 (Desktop Support… more
- Cargill (Atlanta, GA)
- …day. Join us and reach your higher purpose at Cargill. **Job Purpose and Impact** The Sr . Director, Service Desk & Field Services leads the global strategy, ... self- service support model - eliminating the need for traditional service desk operations. Customer-Centric Service Leadership: + Champion a… more
- Leidos (Fort Belvoir, VA)
- …customer. Help Create and update knowledge base articles related to problem tickets to help Service Desk and other support teams handle similar incidents in ... **Description** This ** Senior ** **IT Service Management (ITSM) Problem...IT teams, including Incident Management, Change Management, Engineering, and Service Desk , to resolve problems and prevent… more
- Insight Global (Arlington, VA)
- Job Description This is a short-term to long-term opportunity for a Senior Service Desk Engineer to join a lean IT team in Arlington, VA. The immediate need ... up and manage Intune environments, not just maintain existing setups. * Service Desk Operations: o Handle Tier 1-3 support tickets (6-8 per day, typically… more
- Comcast (New York, NY)
- …nine countries and can insert advertisements around the world. **Job Summary** The Deal Desk Sr . Analyst plays a key role in driving operational excellence ... ongoing seller enablement through process Q&A, deal structure guidance, and case-by-case deal desk support . + Develop and publish playbooks and documentation for… more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …job description:** We are seeking a highly motivated and customer-focused IT Service Desk Manager to lead our IT Support Team. This is a hands-on leader ... + Lead, mentor, and develop the service desk team to deliver high-quality support and...and communications liaison between IT, business partners, users, and senior management. + Participate in IT steering committees and… more
- Leidos (Meridian, ID)
- …Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the Navy ... shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts...enterprise network. **What will you do as a Help Desk Support Representative?** You will serve as… more
- Fujitsu (Texas City, TX)
- Service Delivery Manager, Senior Service ...Services including managing small projects, End User / WaaS Support , Service Desk Support , ... will include leading various projects at a program level, engaging all service lines across Fujitsu as required, and/or building the delivery subcontract… more
- MongoDB (Palo Alto, CA)
- …in the organization **Candidate Profile** Required + Experience: + 5+ years in IT end-user support , service desk , or field support + Meaningful ... VIP Support function, responsible for proactive, high-touch ("white-glove") technology support for our most senior leaders and their Executive Assistants… more
Related Job Searches:
Desk,
Desk Support,
Service,
Service Desk,
Service Desk Support,
Sr,
Sr Service Desk,
Support