- SAIC (Broomfield, CO)
- **Description** The Service Desk Team Lead is a key role that requires excellent customer service skills and a strong understanding of the call ... written, must be clear, concise, respectful, and tactful. The Team Lead will report to and take... will report to and take direction from the Service Desk Supervisor and Service … more
- TekSynap (Arlington, VA)
- …development and issuance of Service Desk operational reports; + Represent the Service Desk team in a customer-facing role; + Liaise with the ... designated Change lead ; + Act as the lead owner for implementing and progressing Continuous Service...Excellent communication and teamwork skills. **Overview** We are seeking Service Desk Team Leadto join… more
- BrightSpring Health Services (Tempe, AZ)
- …service or escalation issues, and applying independent decision making to resolve problems. The Service Desk Team Lead / Supervisor develops regular ... Our Company OnePoint Patient Care Overview The Service Desk Supervisor is responsible for...execute tasks in a high-pressure environment + Exceptional customer service orientation + Experience working in a team… more
- Red River (Chantilly, VA)
- …could affect others; you seek to make those around you successful. **** **Technical Team Lead - Service Desk ** The Technical Team Lead (TL)will ... support a team of 10-15 service desk engineers as an active leader in the management of the 24x7 Service Operations Center, located in Chantilly, VA as… more
- TekSynap (Silver Spring, MD)
- …Services. The Service Desk Manager will lead our service desk team and foster a culture of ownership, accountability, and high-quality service ... Development: + Lead , mentor, and develop a team of service desk professionals,...systems to ensure accurate and up-to-date resources for the service desk team . Customer Experience… more
- CUNY (New York, NY)
- … at IT meetings and college and university committees. ** Service Desk Management:** Lead and manage a team of IT service desk technicians, ... for independent initiative and judgment and may serve in lead roles on complex programs or projects, and/or serve...training programs. This position is responsible for leading a team of service desk professionals… more
- Crate & Barrel (Romeoville, IL)
- …base documentation for use by the End User Support, and Service and Operations Desk team members. + Lead small to mid-sized projects and demonstrate an ... driven professional with an inclusive mindset to join our team as a Lead Support Technician ....Leading routine hardware/software deployments + Provide technical training to Service Desk , Operations teams, and relevant parties.… more
- SAIC (Reston, VA)
- …of a Service Desk with 15+ team members within various shifts. The service Desk Lead supervises the day-to-day activities of Service Desk ... of national importance. We are seeking a highly motivated Service Desk Lead to join... to join our National Intelligence Program leading the Service Desk team as part… more
- SOS International LLC (MA)
- **Overview** SOSi is seeking a highly qualified ** Lead Service Desk Manager** who is responsible for providing planning and oversight into operations within ... Massachusetts. **Essential Job Duties** + Responsible for training and coaching Service Desk team members on effective methods to research, troubleshoot,… more
- KBR (Colorado Springs, CO)
- Title: Help Desk Support Lead Belong. Connect. Grow....+ L ead the day-to-day activities of the help desk team , ensuring timely resolution of user ... most critical role - protecting our national security. Help Desk Support Lead - Gravity DevSecOps Pipeline...security teams to ensure mission continuity. + Oversee help desk workflows, ensuring adherence to service level… more
- CAI (Trenton, NJ)
- …issues reported by end user. The Lead also trains and mentors Help Desk Analysts, promoting adherence to customer service best practices. This position will ... time **Worksite Flexibility** Hybrid **Job Summary** As a Help Desk Lead , you will support end users...experience in utilizing ticketing systems, preferably Salesforce + Customer service excellence + Strong leadership and team … more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- Job Title : Lead Front Desk /Room Reservation Clerk Department: Hotel Operations Reports To: Front Desk Supervisor/ Front Desk Manager FLSA Status: ... $18.00 Closing Date: Open Until Filled JOB SUMMARY: The Lead Front Desk /Room Reservation Clerk is responsible...in creating a great work environment with superior guest service for the hotel. Also understanding structures and systems… more
- HealthFitness (Bentonville, AR)
- …and development and flexible employment opportunities. We are seeking a full-time, 40 hpw, lead front desk receptionist! This position will support the Front ... Desk Director and Front Desk Manager in front desk operations, delivering...role. Ensure all guests, visitors, and members receive exceptional service while thriving in a fast-paced, team -oriented… more
- Aimbridge Hospitality (New Orleans, LA)
- Job Summary Front Desk Lead serves as a primary contact for questions and/or more complex projects or concerns pertaining to Front Desk Services both for ... Program + 401k Retirement Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/370310/front- desk - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need help finding the right job?… more
- Aimbridge Hospitality (Scottsdale, AZ)
- Job Summary Front Desk Lead serves as a primary contact for questions and/or more complex projects or concerns pertaining to Front Desk Services both for ... Program + 401k Retirement Plan Apply for this position (https://careers-aimbridge.icims.com/jobs/371667/front- desk - lead /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834475008) Need help finding the right job?… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to manage the Service Desk Operations on a day-to-day basis. This position will be ... USD $211,020.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4651/ service - desk - lead -hq/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-4651_… more
- Vail Resorts (Park City, UT)
- … Assistants ensuring consistent quality customer service is delivered. The Lead Front Desk Agent will resolve customer complications and complaints by ... or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the...+ Critical Illness and Accident plans **Job Summary:** The Lead Front Desk Agent provides guidance and… more
- Vail Resorts (Vail, CO)
- …The Front Desk Lead provides guidance and leadership to the Front Desk Team and is responsible for maintaining and enforcing Brand Standards of Guest ... or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the...during check-in and check-out. The Front Desk Lead will possess outstanding customer service , interpersonal,… more
- New York eHealth Collaborative (New York, NY)
- …driven Service Desk Manager who will manage and inspire our Service Desk team , ensuring top-notch, customer-centered support for NYeC employees, ... and Medicaid efforts. Position Summary: Are you ready to lead a dynamic team and make a... Desk on-call rotation. This includes calls from Service Desk team members who… more
- Leidos (Stafford, VA)
- **Description** The Leidos National Security Sector is looking for a Help Desk Lead , contingent upon contract award, to join our team in the Quantico, VA ... our Stafford, VA office. At Leidos, you'll join a team of innovators tackling some of the world's most...minimum of three (3) years experience as a help desk lead worker in a program of… more
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