- KaiHonua (Huntsville, AL)
- …software and hardware products and services to resolve problems of users. The service desk representative aids users and organizations using computer software or ... Job Title: PC Maintenance Technician Advanced Job Location: Huntsville, AL Job Summary...and to educate customers on processes and proceduresProvides Tier II support to users by researching, diagnosing, and resolving… more
- Red River (Lexington, MA)
- Red River is seeking a Service Desk Technician II with an active Secret clearance to join our growing team! This position will work onsite with one of ... developing the organization's perception with the customer through exceptional customer service . Candidates must be energetic and focused with a strong motivation… more
- Stillwater Human Capital (Herndon, VA)
- Service Desk Technician Level II -IV Location: Chantilly, VA Stillwater is seeking a Service Desk Technician who will provide front-line ... contact for a large government organization with diverse customers. Service Desk Technicians will provide the highest...to someone on the phone Required Qualifications: . Level II : 2+ years - Level IV: 5+ years of… more
- General Dynamics Information Technology (Mcchord AFB, WA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician II with GDIT. A career in enterprise IT ... At GDIT, people are our differentiator. As a Help Desk Technician II , you will...parts. + Records all work accomplished using Remedy IT Service Management software. + Inputs standardized data into maintenance… more
- City of New York (New York, NY)
- …(Information Technology) Level: II Title Code No: 10209 Office Title: Help Desk Technician Work Location: 421 East 26th St., NYC Division/Work Unit: ... is seeking qualified candidates to fill a College Aide-Help Desk Technician position within the IT Department....in a college or graduate school. For Assignment Level II (Information Technology): Matriculation at an accredited college or… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- …work orders, change requests, and project tasks + Train computer users and seasonal Service Desk staff. + Promote and encourage a "one team" attitude at ... lot of success and we're looking for a Tier II Help Desk professional to join the...timely resolution of issues. + Manage interactions, incident and service requests in ServiceNow + Provide on-site and remote… more
- T and T Consulting Services (San Antonio, TX)
- …work with appropriate Tier II or III administrators to quickly restore optimum service . + Provide a weekly report on the age of tickets currently in the queue, ... functions are moving to the enterprise. The most recent service that moved to the enterprise was Email. The...the week, average time to close a ticket by technician , average time to close a ticket by type,… more
- Insight Global (Kansas City, MO)
- …ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by ... Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within a healthcare environment… more
- Leidos (Washington, DC)
- …supporting our AmeriCorps ITMS contract in the Washington, DC area. The Help Desk Tier II professional will provide technical support and troubleshooting ... an exciting opportunity with 1901 Group as a Help Desk Agent? 1901 Group (A Leidos Company) has an...position. This individual is a highly motivated information technology technician responsible for being the first contact for each… more
- Association of Energy Services Professionals (Onalaska, WI)
- …stay into the future. **What is the role?** Michaels Energy seeks an experienced Lead Service Desk Technician to provide technical assistance to users by ... printing, software installation, email, and operating systems. The Lead Service Desk Technician will also...are task-oriented, this is the role for you! Help Desk + Tier II /Tier III support for… more
- Southeastern Community College (West Burlington, IA)
- Position Information Job Title Computer Technician - Help Desk Assistant Job Description The Computer Technician - Help Desk Assistant position is ... participation in IPERS or TIAA retirement plan. The Computer Technician - Help Desk Assistant will abide...to classrooms/support areas to troubleshoot and providing quality customer service at all times. + Review help desk… more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join our Talent Network Chenega IT Enterprise Services is currently seeking talented individuals to add to our Talent ... Network. C-CITES-24-003 Help Desk Technician Summary: The Help ...delivers services, staff, and expertise to operate and maintain service desk functions that provide a ticketing… more
- Chenega Corporation (Alexandria, VA)
- Help Desk Technician Alexandria, VA Join our Talent Network C-CITES-24-008 Summary: TheHelp Desk Technician possesses and applies a comprehensive ... and can provide customer-centric support to network users regardless of domain. TheHelp Desk Technician delivers services, staff, and expertise to operate and… more
- Chenega Corporation (Alexandria, VA)
- Senior Help Desk Technician Alexandria, VA Join our Talent Network Chenega IT Enterprise Services is currently seeking talented individuals to add to our Talent ... Network. C-CITES-24-006 Senior Help Desk Technician Summary: TheSenior Help ...staff, and expertise to operate and maintain the AGC Service Desk functions, including the ticketing system… more
- TEKsystems (Sierra Vista, AZ)
- …enterprise service desks in the defense space. Under the Army Enterprise Service Desk , the System Support function handles incidents and requests from ... equipment such as copiers, fax machines, etc. at Tier II Government Locations for on-site contractor personnel Business Drivers/Customer...program. If our client does not effectively fill these service desk roles, then key DOD personnel… more
- Empire State University (NY)
- …State University, Office of Information Technology Services, seeks a full-time IT Service Desk Technician (State Title: Instructional Support Associate) ... of our New York state locations. As an IT Service Desk Technician at Empire...AT ###, ext. 2240. IN ACCORDANCE WITH THE TITLE II CRIME AWARENESS AND SECURITY ACT, A COPY OF… more
- General Dynamics Information Technology (Indianapolis, IN)
- …requires candidate to be local to the office.** Transform technology into opportunity as a Help Desk Technician II with GDIT. A career in enterprise IT means ... which are focused on various solutions. **HOW A HELP DESK TECHNICIAN II WILL MAKE...- Innovative, thinks out of the box - Customer service experience - Ability to obtain a security clearance;… more
- Robert Half Technology (Culver City, CA)
- …to support day-to-day operations. Requirements + Urgent Need: Backlog of Tickets due to Help Desk Technician who just left all of a sudden + Windows 10 ... tool * Managing and monitoring VPN setup * Providing excellent customer service and maintaining strong communication with users * Utilizing skills in database… more
- Link Solutions Inc (Sierra Vista, AZ)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a PKI Service Desk Technician to join our team in Sierra Vista, Arizona. + ... below) + Non-remote (relocation incentive available) As a PKI Service Desk Technician , you'll be...maintain a DoD Secret Security Clearance. + IAT Level II Certification equivalent or higher (CompTIA Security+ CE, CCNA… more
- CACI International (Denver, CO)
- Service Desk Technician (Mission)...+ Must have a current DODI 8570.01-M IAT Level II Certification, Security+ Certification. + AA Degree in a ... Travel: None Anticipated Posting End: 9/16/2024 You will perform as a Mission Service Desk Technician supporting a 24x7 government mission. You will provide… more
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