- GovCIO (Kiln, MS)
- **Overview** GovCIO is currently hiring for a Service Desk Technician tier 1.0 to provide onsite support for our federal customer. This position will be ... located in Kiln, MS and will be an onsite position. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working directly with the … more
- Red River (Chantilly, VA)
- … who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a team at the ... Service Desk . This position will handle technical...+ Responsibilities aligned with managing area of your team tier alignment + Provide after hours on call support… more
- GovCIO (Kiln, MS)
- …Service Desk Technician in Hancock County, Mississippi. **Responsibilities** The Service Desk Tech shall perform Tier 1 services by working ... USD $13.75 /Hr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/4659/jr- service - desk - technician -%28tier-1.0%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-MS-Kiln_ **ID** _2024-4659_… more
- CUNY (New York, NY)
- IT Support Assistant ( Hourly) Service Desk Tier 1 Support Technician (3 Positions) **GENERAL DUTIES** IT Support Assistants support routine operations ... Services IT Manager, we seek a skilled and customer-oriented Service Desk IT Help Desk Tier 1 Support Technician to join our IT team. The successful… more
- Leidos (Norfolk, VA)
- …issues for end-users of the organization's products and services. Primary Responsibilities As a Service Desk RDM Technician , you will: + Use automated ... **Description** Leidos Managed Services Division, SMIT Service Desk RDM Team has an... RDM Team has an opening for an experienced technician to work in our Norfolk, VA office. This… more
- MUFG (Tampa, FL)
- …will provide more details. **Job Summary** In this role, the Service Desk Tier 1 Technician will serve as the primary Point-Of-Contact for all incidents/ ... incident/request, providing thorough reporting as needed for escalation. The Service Desk Tier 1 Technician will also provide first contact support for… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1...Network+, or Security+ CE, or higher + Superior customer service skills a must. Strong desire to provide the highest ... Location: Onsite Responsibilities: + Answer calls coming into the Tier 1 Help Desk by the third...quality of service to the customer required. + Superb verbal communication… more
- The Honey Baked Ham Company, LLC (Atlanta, GA)
- …work orders, change requests, and project tasks + Train computer users and seasonal Service Desk staff. + Promote and encourage a "one team" attitude at ... a lot of success and we're looking for a Tier II Help Desk professional to join...timely resolution of issues. + Manage interactions, incident and service requests in ServiceNow + Provide on-site and remote… more
- T and T Consulting Services (San Antonio, TX)
- …phones and printers. + Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum service . + ... the week, average time to close a ticket by technician , average time to close a ticket by type,...SBU and SVTC services as required. This includes VTC service in classrooms, transportable, command and control, conference room,… more
- Insight Global (Kansas City, MO)
- …ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by ... Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Help Desk / IT Support background within a healthcare environment… more
- General Dynamics Information Technology (Bethesda, MD)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A ... At GDIT, people are our differentiator. As a Customer Service Support Specialist you will help ensure today is...**Position hours: M-F, staggered start times** + **Day-to-day Help Desk Technician - responsibilities** + Provide, polite,… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst, you will...technical support are responded to and addressed within established service level agreements. Qualifications: + Must be eligible for… more
- PingWind INC (Cuba, NM)
- …of experience based on position level Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to ... Tier 2 - Help Desk Guantanamo...Base Guantanamo Bay, Cuba. Successful candidate will provide call center/ service desk services to both remote and… more
- Koniag Government Services (Durham, NC)
- …**Job ID 2390217** **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public ... holidays, three weeks paid time off, and more. **Help Desk ** Tuknik Government Services, LLC (TGS) is 8(a) certified...at least one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or… more
- Ankura (OK)
- …service level trade-offs. Role Overview: The Senior Service Desk Technician is responsible for ensuring consistent, world-class Tier 2 support of all ... Ankura end users. The Service Desk Technician will provide technical support and leadership to Tier 1 team members. + End user computer hardware and… more
- Dynamic Aviation (Bridgewater, VA)
- Tier II IT Helpdesk Technician Bridgewater,...from computer systems, and supporting the internal IT Help Desk . The IT Technician will be responsible ... Company Match + Paid Time Off (PTO) + Company Wellness Program **Job Purpose:** The IT Technician II will provide Tier 1 and Tier 2 Helpdesk support,… more
- CUNY (New York, NY)
- IT Support Assistant (Hourly) -Client Services Desktop Support Technician Tier 2 **GENERAL DUTIES** IT Support Assistants support routine operations and problem ... QUALIFICATIONS** + At least 12 months of experience providing tier 1 or better IT help desk ...Knowledge of CISCO/AutoCad equipment Setup + Experience using IT Service Desk Management Software + Knowledge of… more
- Leidos (Rockville, MD)
- …providing deskside support for any user where a ticket has been dispatched from the Service Desk . + Break/Fix support for end-user computer devices. + Must be ... technical support at our customer site as a **Deskside Technician ( Tier 2).** **Routine Duties Will Include:**...point of contact and responsible for providing customer operational desk -side break fix support tasks and activities in addition… more
- Black Hawk College (Moline, IL)
- Help Desk Technician Print (https://www.schooljobs.com/careers/bhcedu/jobs/newprint/4536085) Apply Help Desk Technician Salary $16.00 - $18.00 Hourly ... + Description + Benefits + Questions General Information & Responsibilities The Help Desk Assistant provides Help Desk "close on first contact" problem… more
- City of New York (New York, NY)
- …City. The New York City Department of Environmental Protection's, Business Information Technology's, Service Desk Unit is a first level technical team dedicated ... Business Information Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the… more
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