- General Dynamics Information Technology (Elkridge, MD)
- …Citizenship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting ... At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today...IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library).… more
- NuAxis Innovations (Washington, DC)
- ** Tier I Service Desk Specialist**...requests from a variety of sources including User or technician telephone call and voicemail, User or technician ... job, team, and community.We are currently seeking a talented and motivated ** Tier I Service Desk Specialist** for a Full Time position. **Job Summary:**… more
- NuAxis Innovations (Falls Church, VA)
- **Help Desk Technician ** Location **Falls Church, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... We are currently seeking a talented and motivated **Help Desk Technician ** for a Full-Time position. **Job...Technician to support the US Fish and Wildlife Service (FWS) in Falls Church, VA. This on-site role… more
- CACI International (Colorado Springs, CO)
- Tier 2 IT Technician Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of ... to implement and operate an enterprise ITSM solution, enterprise service desk , endpoint management and security solution,...mission operations. We have an exciting opportunity for a Tier 2 IT Technician to join our… more
- Wipfli LLP (Radnor, PA)
- …a professional home, Wipfli offers a career-defining opportunity. Responsibilities Role Summary The Service Desk Lead (Engineer II) is a pivotal member of our ... IT Service Desk team, responsible for managing day-to-day...Perform tasks in the Continuous Improvement Register and lead Tier 2 meetings. + Manage escalation train-backs and ensure… more
- Indorama Ventures (Dayton, TX)
- …behalf of call center agents, functioning as an essential component of the Service Desk to facilitate effective communication and issue resolution. - ... equal opportunities for all. **What we're looking for:** The technician provides daily IT onsite support for offices and...and app lifecycle (policy, compliance, Win32 packaging, Autopilot). - Service desk and ticketing: Operates within our… more
- Leidos (Fort Belvoir, VA)
- …is seeking a Senior NOSC (Network Operations and Security Center) Technician /Network Administrator to support monitoring large-scale operations on a high-profile DOD ... Provide application support to various DTRA offices as designated in Service Level Agreements (SLA) with those offices. Creating incident tickets, reports… more
- Oregon State University (Bend, OR)
- …to the OSU -Cascades IT Manager and functions as a member of the UIT Service Desk within the Business Architecture unit of University Information and Technology ... State University. Why OSU -Cascades IT? We are the tier 2 hands-on support for all things technical on...all things technical on campus, dedicated to providing excellent service in support of teaching and research. Our team… more
- SMBC (New York, NY)
- SMBC Group is a top- tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, ... Objectives / Responsibilities** Executive Support Delivery - Provide premium, desk -side and remote IT support for executives ensuring issues...meetings and conferences along with our dedicated AV support technician - Serve as a face of IT for… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician ( Tier 1.5) to join our support team operating within a secure Azure enterprise ... with established SLAs and SLOs. + Troubleshoot and resolve Tier 1.5-level issues related to Azure services, Microsoft Windows,...knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier ... Service Desk Technician -... Service Desk Technician - Intermediate Clearance Required:...peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate… more
- Leidos (Norfolk, VA)
- …issues for end-users of the organization's products and services. Primary Responsibilities **As a Service Desk RDM Technician , you will:** + Use automated ... **Description** The SMIT Service Desk RDM Team has an opening for an experienced technician to work in our Norfolk, VA office. This team provides Tier I… more
- MUFG (Tampa, FL)
- …will provide more details. **Job Summary** In this role, the Service Desk Tier 1 Technician will serve as the primary Point-Of-Contact for all incidents/ ... incident/request, providing thorough reporting as needed for escalation. The Service Desk Tier 1 Technician will also provide first contact support for… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician ( Tier II) to join our team in Aberdeen Proving ... Clearance required + Non-remote (relocation incentive available) The Help Desk Technician will serve as front-line support...of directly related help desk / service desk experience. + Experience providing Tier II… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician ( Tier I) to join our team in Aberdeen Proving ... Clearance required + Non-remote (relocation incentive available) The Help Desk Technician will serve as front-line support...of directly related help desk / service desk experience. + Experience providing Tier I… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- General Dynamics Information Technology (Elkridge, MD)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means ... At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today...IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library).… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the...problem reports into the automated tracking system for further technician support. + Manage tickets routed to Tier… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …responsive to the agencies evolving business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support for ... or related discipline Program Description: The program provides comprehensive Tier 1, Tier 2, and Tier...compliance with SLAs and security standards while delivering high-quality service to end users. Responsibilities: + Incident Support +… more
- PingWind INC (Cuba, NM)
- …of experience based on position level Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to ... Tier 2 - Help Desk Guantanamo...Base Guantanamo Bay, Cuba. Successful candidate will provide call center/ service desk services to both remote and… more
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