- NuAxis Innovations (Falls Church, VA)
- **Help Desk Technician ** Location **Falls Church, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... We are currently seeking a talented and motivated **Help Desk Technician ** for a Full-Time position. **Job...Technician to support the US Fish and Wildlife Service (FWS) in Falls Church, VA. This on-site role… more
- Wipfli LLP (Chicago, IL)
- …a professional home, Wipfli offers a career-defining opportunity. Responsibilities Role Summary The Service Desk Lead (Engineer II) is a pivotal member of our ... IT Service Desk team, responsible for managing day-to-day...Perform tasks in the Continuous Improvement Register and lead Tier 2 meetings. + Manage escalation train-backs and ensure… more
- Indorama Ventures (Pasadena, TX)
- …behalf of call center agents, functioning as an essential component of the Service Desk to facilitate effective communication and issue resolution. - ... equal opportunities for all. **What we're looking for:** The technician provides daily IT onsite support for offices and...and app lifecycle (policy, compliance, Win32 packaging, Autopilot). - Service desk and ticketing: Operates within our… more
- Oregon State University (Bend, OR)
- …to the OSU -Cascades IT Manager and functions as a member of the UIT Service Desk within the Business Architecture unit of University Information and Technology ... State University. Why OSU -Cascades IT? We are the tier 2 hands-on support for all things technical on...all things technical on campus, dedicated to providing excellent service in support of teaching and research. Our team… more
- SMBC (New York, NY)
- SMBC Group is a top- tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, ... Objectives / Responsibilities** Executive Support Delivery - Provide premium, desk -side and remote IT support for executives ensuring issues...meetings and conferences along with our dedicated AV support technician - Serve as a face of IT for… more
- GovCIO (Indianapolis, IN)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first- tier technical support to our nation's ... USD $47,500.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7226/associate- service - desk - technician -%e2%80%93- tier -i-%28sca shift-1%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location**… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician ( Tier 1.5) to join our support team operating within a secure Azure enterprise ... with established SLAs and SLOs. + Troubleshoot and resolve Tier 1.5-level issues related to Azure services, Microsoft Windows,...knowledge articles in the problem ticket. + Adheres to Service Desk ticket handling procedures. This may… more
- Leidos (Norfolk, VA)
- …organization's products and services. Pay Range: $25 - $28 **Primary Responsibilities:** **As a Service Desk RDM Technician , you will:** + Use automated ... Values guide the way we do business. The SMIT Service Desk RDM Team has an opening for an experienced technician to work in our Norfolk, VA office. This team… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier ... Service Desk Technician -... Service Desk Technician - Intermediate Clearance Required:...peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate… more
- MUFG (Tampa, FL)
- …will provide more details. **Job Summary** In this role, the Service Desk Tier 1 Technician will serve as the primary Point-Of-Contact for all incidents/ ... incident/request, providing thorough reporting as needed for escalation. The Service Desk Tier 1 Technician will also provide first contact support for… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician ( Tier II) to join our team in Aberdeen Proving ... Clearance required + Non-remote (relocation incentive available) The Help Desk Technician will serve as front-line support...of directly related help desk / service desk experience. + Experience providing Tier II… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Technician ( Tier I) to join our team in Aberdeen Proving ... Clearance required + Non-remote (relocation incentive available) The Help Desk Technician will serve as front-line support...of directly related help desk / service desk experience. + Experience providing Tier I… more
- T and T Consulting Services (San Antonio, TX)
- …Some of the local network functions are moving to the enterprise. The most recent service that moved to the enterprise was E-mail. The NEC supports some Major Army ... Identify network problems impacting users and work with appropriate Tier II or III administrators to quickly restore optimum... II or III administrators to quickly restore optimum service . + Responsible for NIPR and SIPR account creation… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- General Dynamics Information Technology (Elkridge, MD)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means ... At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today...IT incidents and problems in general accordance with IT service management principles such as ITIL (IT Infrastructure Library).… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the...problem reports into the automated tracking system for further technician support. + Manage tickets routed to Tier… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …responsive to the agencies evolving business and mission needs. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support for ... or related discipline Program Description: The program provides comprehensive Tier 1, Tier 2, and Tier...compliance with SLAs and security standards while delivering high-quality service to end users. Responsibilities: + Incident Support +… more
- TEKsystems (Fountain Valley, CA)
- …laptops, servers, network connectivity, business applications and voice-over-IP telephone systems. -Resolves Service Desk Tier 1 incidents, or escalates ... systems and equipment. + The knowledge base of the Technician allows for resolve, triage, escalation, documentation, communication, and...reported problems, prepare detailed notes and reports, and resolve Service Desk Tier 1 problems.… more
- PingWind INC (Cuba, NM)
- …of experience based on position level Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to ... Tier 2 - Help Desk Guantanamo...Base Guantanamo Bay, Cuba. Successful candidate will provide call center/ service desk services to both remote and… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will ... to hardware, software, and network systems, serving as an escalation point for Tier 1 support. + Ticket Resolution: Handle escalated support tickets, ensuring that… more
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